Sophie Jimeal L3DBUS-1G
Legislation Contents of Law Why is the legislation important to E- Other interesting
commerce facts
The Consumer This was created and put into It gives the right for consumers to change their Cost of delivering and
action on 13th June 2014. It minds when buying at a distance or off-premises
Contracts delivery times and passing of risk details of who is going to
implements the consumer
Regulations rights directive. This law a prohibition on any additional payments which pay for any returning
appear as a default option items, this information
includes businesses having to a prohibition on consumers having to pay more
give a consumer/customer a than the basic rate for post-contract customer needs to be given.
full description of the goods helplines.
they sell or the service they
provide.
The Electronic This law applies to The country of origin principle: A cornerstone of They don’t cover direct
businesses that sell goods or legal certainty is that a service provider is able to
Commerce (ED understand the regulatory framework under which marketing for example
services to businesses or
Directive) consumers on the internet, or
it is required to operate. through phone calls or
Establishment and information requirements: It
Regulations by email or Standard also sets out mandatory information that all e- faxing.
2002 Messaging Service (SMS). commerce providers must supply when providing
These include text messages; their services (e.g. the name and geographic
address of the service provider). The purpose of
advertising on the internet,
this was to boost consumer confidence.
or by email or SMS convey or Commercial communications: The E-Commerce
storing electronic content for Directive lays the framework for e-commerce
customers, or providing providers to identify commercial communications
access to a communications and unsolicited commercial communications.
network On-line contracting: A large part of the E-
Commerce Directive deals with on-line contracting,
including the information to be provided by the e-
commerce provider and the requirements imposed
upon the placing of an order.
Intermediary liability: Perhaps the most
important aspect of the E-Commerce Directive, and
1
Legislation Contents of Law Why is the legislation important to E- Other interesting
commerce facts
The Consumer This was created and put into It gives the right for consumers to change their Cost of delivering and
action on 13th June 2014. It minds when buying at a distance or off-premises
Contracts delivery times and passing of risk details of who is going to
implements the consumer
Regulations rights directive. This law a prohibition on any additional payments which pay for any returning
appear as a default option items, this information
includes businesses having to a prohibition on consumers having to pay more
give a consumer/customer a than the basic rate for post-contract customer needs to be given.
full description of the goods helplines.
they sell or the service they
provide.
The Electronic This law applies to The country of origin principle: A cornerstone of They don’t cover direct
businesses that sell goods or legal certainty is that a service provider is able to
Commerce (ED understand the regulatory framework under which marketing for example
services to businesses or
Directive) consumers on the internet, or
it is required to operate. through phone calls or
Establishment and information requirements: It
Regulations by email or Standard also sets out mandatory information that all e- faxing.
2002 Messaging Service (SMS). commerce providers must supply when providing
These include text messages; their services (e.g. the name and geographic
address of the service provider). The purpose of
advertising on the internet,
this was to boost consumer confidence.
or by email or SMS convey or Commercial communications: The E-Commerce
storing electronic content for Directive lays the framework for e-commerce
customers, or providing providers to identify commercial communications
access to a communications and unsolicited commercial communications.
network On-line contracting: A large part of the E-
Commerce Directive deals with on-line contracting,
including the information to be provided by the e-
commerce provider and the requirements imposed
upon the placing of an order.
Intermediary liability: Perhaps the most
important aspect of the E-Commerce Directive, and
1
