PMI CAPM Exam Questions with 100% correct Answers

Number of Communication Channels - ANSWER n(n-1)/2 Schedule Performance Index - ANSWER SPI = EV/PV Cost Performance Index - ANSWER CPI = EV/AC Schedule Variance - ANSWER SV = EV-PV Cost Variance - ANSWER CV = EV - AC Estimate at Completion if original was flawed - ANSWER EAC = AC + New ETC Estimate at Completion if current cost is accepted and future costs will be as budgeted - ANSWER EAC = AC + (BAC - EV) Estimate at Completion if what has been happening is expected to continue - ANSWER EAC = BAC/CPI Estimate at Completion if CPI and SPI are considered - ANSWER EAC = AC + (BAC - EV)/ (CPI*SPI) To-Complete Performance Index based on budget at completion - ANSWER TCPI = (BAC-EV)/(BAC - AC) To-Complete Performance Index based on Estimate at completion - ANSWER TCPI = (BAC-EV)/(EAC-AC) Estimate to Completion - ANSWER ETC = EAC - AC Variance at Completion - ANSWER VAC = BAC - EAC PERT Estimation: Beta - ANSWER (O+4M+P)/6 PERT Estimation: Triangular - ANSWER (O+P+M)/3 Standard Deviation - ANSWER (P-O)/6 Variance - ANSWER [(P-O)/6]^2 1 sigma - ANSWER 68.28% 2 Sigma - ANSWER 95.46% 3 Sigma - ANSWER 99.73% 6 Sigma - ANSWER 99.999% Total Float - ANSWER LS - ES or LF - EF Expected Monetary Value - ANSWER EMV = Probability of Outcome * Value of Outcome Decision Tree Analysis Steps - ANSWER 1. Investment + Impact 2. Revised Impact * Probability 3. Add all EMV W. Edwards Deming - ANSWER Known as the father of modern quality 14 Steps to Quality Management Plan Do Check Act Cycle (Deming or Shewart Cycle) Improved production in US during WWII Taught senior management in Japan about quality Joseph Juran - ANSWER Connected to Pareto Principle Believed that results should be "fit for use" by the customer Believed in getting management involved Pareto Principle - ANSWER Also known as 80/20 Rule or principle 80% of defects are a result of 20% of causes Named after Vildfredo Pareto Added "people aspect" into Quality Management Phil Crosby - ANSWER Zero Defect Cost of Poor Quality The idea that quality is "conformance to requirements" 14 Steps of Quality Improvement Defect prevention is preferred The price of non-conformance is measured in monetary terms Abraham Maslow - ANSWER Maslow's Hiearchy of Needs Self Actualization Esteem Love Safety Basic Physiological Needs Douglas McGregor - ANSWER McGregor's Theory of X and Y Theory X - Believes employees must be managed closely; authoritative, quick to blame employees Theory Y - Believes employees are self-motivated; provides space for employees to motivate themselves Fredrick Herzberg - ANSWER Herzberg's Motivation/ Hygiene Theory Factors that affect people's attitude at work Hygiene: Required but does not result in job satisfaction; work conditions, salary, safety, supervision, job security Motivators: Results in job satisfaction when hygiene factors are also met; recognition, responsibility, work challenges. David McClelland - ANSWER Achievement Theory People are motivated by the need for achievement, power, and affiliation Victor Vroom - ANSWER Expectancy Theory Employees will place more effort into better performance if it leads to rewards valued by them Bruce Tuckman - ANSWER Stages of Team Development 1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning Develop Project Charter Outputs - ANSWER Project Charter Develop Project Management Plan Outputs - ANSWER Project Management Plan Direct and Manage Project Work Outputs - ANSWER Deliverables Work performance data Change requests PM Plan Updates Project Documents Updates Monitor and Control Project Work Outputs - ANSWER Change requests Work performance reports PM Plan updates Project documents updates Perform Integrated Change Control Outputs - ANSWER Approved Change requests Change Log PM Plan updates Project Documents Updates Close Project or Phase Outputs - ANSWER Final Product, service or result transition Organizational process assets updates Plan Scope Management Outputs - ANSWER Scope Management Plan Requirements management plan Collect Requirements Outputs - ANSWER Requirements documentation Requirements traceability matrix Define Scope Outputs - ANSWER Project Scope statement Project doc updates Create WBS Outputs - ANSWER Scope Baseline Project doc updates Validate Scope Outputs - ANSWER Accepted Deliverables Change Requests Work performance information Project doc updates Control Scope Outputs - ANSWER Work Performance Information Change requests Project Management plan updates Project Documents updates Organizational process assets updates Plan Schedule Management Outputs - ANSWER Schedule management plan Define Activities Outputs - ANSWER Activity list Activity attributes Milestone list Sequence Activities Outputs - ANSWER Project Schedule Network diagrams Project doc updates Estimate Activity Resources Outputs - ANSWER Activity resource requirements Resource breakdown structure Project documents updates Estimate Activity Durations Outputs - ANSWER Activity Duration Estimates Project doc updates Develop Schedule Outputs - ANSWER Schedule baseline Project Schedule Schedule data Project calendars PM Plan updates Project doc updates Control Schedule Outputs - ANSWER Work performance information Schedule forecasts Change requests PM Plan updates Project doc updates Organizational process assets updates Plan Cost Management Outputs - ANSWER Cost Management Plan Estimate Costs Outputs - ANSWER Activity cost estimates Basis of estimates Project doc updates Determine Budget Outputs - ANSWER Cost baseline Project funding requirements Project documents updates Control Costs Outputs - ANSWER Work performance information Cost forecasts Change requests PM Plan updates Project doc updates Organizational Process Assets updates Plan Quality Management Outputs - ANSWER Quality Management Plan Process Improvement plan Quality Metrics Quality checklist Project doc updates Perform Quality Assurance Outputs - ANSWER Change requests PM Plan updates Project doc updates Organizational process assets updates Control Quality Outputs - ANSWER Quality Control measurements Validated changes Verified deliverables Work performance information Change requests PM Plan updates Project doc updates Organizational process assets updates Plan Human Resources Management Outputs - ANSWER Human Resources Management Plan Acquire Project Team Outputs - ANSWER Project staff assignments Resource calendars PM Plan updates Develop Project Team Outputs - ANSWER Team performance assessments Enterprise environmental factor updates Manage Project Team Outputs - ANSWER Change requests PM Plan updates Project doc updates Enterprise environmental factors updates Organizational process assets updates Plan Communications Management Outputs - ANSWER Communications management plan Project doc updates Manage Communication Outputs - ANSWER Project Communications PM Plan updates Project doc updates Organizational Process Assets Updates Control Communications Outputs - ANSWER Work Performance information Change requests PM Plan updates Project doc updates Organizational process assets updates Plan Risk Management Outputs - ANSWER Risk Management Plan Identify Risks Outputs - ANSWER Risk Register Perform Qualitative Risk Analysis Outputs - ANSWER Project doc updates Perform Quantitative Risk Analysis Outputs - ANSWER Project doc updates Plan Risk Responses Outputs - ANSWER PM Plan updates Project doc updates Control Risks Outputs - ANSWER Work performance information Change requests Project Management Plan updates Project doc updates Organizational process assets updates Plan Procurement Management Outputs - ANSWER Procurement management plan Procurement statement of work Procurement documents Sources selection criteria Make-or-buy decisions Change requests Project documents updates Conduct Procurements Outputs - ANSWER Selected sellers Agreements Resource calendars Change requests PM Plan updates Project doc updates Control Procurements Outputs - ANSWER Work Performance information Change requests PM Plan updates Project doc updates Organizational process assets updates Close Procurements Outputs - ANSWER Closed procurements Organizational process assets updates Identify Stakeholders Outputs - ANSWER Stakeholder register Plan Stakeholder Management Outputs - ANSWER Stakeholder management plan Project doc updates Manage Stakeholder Engagement Outputs - ANSWER Issue Log Change requests PM Plan updates Project doc updates Organizational process assets updates Control Stakeholder Engagement Outputs - ANSWER Work performance information Change requests PM Plan updates Project doc updates