Wellcare ACT 2022 (Centene) Questions and Answers Already Passed

A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of the issue. 60 When completing an application, you should ensure that you enter the provider ID of a specialist and not a Primary Care Physician (PCP). False Which of the following statements about completing telephonic enrollments is FALSE? Must include most of the required elements necessary to complete the enrollment A passing score of __ or higher must be achieved to successfully complete this course 85% To ensure accurate data entry, you should repeat the Medicare ID back to the beneficiary. True Steps to take when safeguarding and securing PHI and PII include All of the Above An agent may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interview process, or fail to provide truthful or complete information True