Human Resources Management WGU C232

What are the four implicit HR objectives? - Answer - 1. Improve productivty, 2. Imrpove quality of work life, 3. ensure legal compliance, 4. foster ethicaly behavior How does HR influence each of these HR objectives - Answer - 1. productivity- hr can influence work organization and design, increase output with higher quality; 2. provide opportunities for employees; 3. hr must be familiar with laws and regulations that affect hiring and pay descions, promotion activities, health and safety regulations; 4. keep ethical and moral behavior (utilitarian and deontological) What are the six major trends have been identified that represent the major events that influenced the growth and importance of HRM - Answer - 1. increased competition; 2. the costs and benefits associated with HR utilization; 3. productivity changes (resulting from changes in techonology, captial investment, the recession, capital utilization, outsourcing, and government policies); 4. the increasing pace and complexity of social, cultural, legal, demographic, and educational changes; 5. the symptoms of dysfunction in the workplace; 6. societal trends of the 21st century HR influences which internal environment factors - Answer - interal enviroment includes factors that the organization controls. Ex: the organization's culture, product development, mission and strategy are all part of the interal enviroment How doe the internal environment influences HR polices? - Answer - culture represents the organization's value system. Prodcut development, mission, and strategy What does the acronym SWOT stand for and why would a company conduct a SWOT analysis - Answer - Strength, Weaknesses, Opportunities, Threats. Used to asses the firm's abilities and capacities along with forces in the external enviroment What are the six HR competencies? - Answer - 1. provide transformational leadership; 2. collaborate and resolve strategic challenges within the firm; 3. encourage real employee involvement; 4. empower and facilitate learning as well as change and decision-making; 5. design process and performance systems; ain a global business perspective What are the eight characteristics of a strong HR professional? - Answer - 1. knowledge of the business and industry; 2. greater understanding of economic phenomena; 3. analytical abilities; 4. leadership and influence; 5. propensity for action; 6. engagement; 7. political awareness; 8. customer focus Explain the difference between an HR generalist and an HR specialist. - Answer - HR Generalist: usually provide guidance, support management and serve as a source of help and information on