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Unit 19 P2 P3

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Level 3 BTEC Business Extended Diploma Unit 19 - Developing Teams P2 P3

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Abbie Cromar Unit 19 Developing Teams in Business – Assignment 2 16 October
2015

To: Lynda Macmorrow
From: Abbie Cromar
Date: 16/10/15
Introduction
I will be undertaking a variety of activities that require the individuals
involved to work as a team to accomplish a range of tasks over a period of
time. I may be required to undertake the role of team leader for some of
the activities.

Team Building
When operated in a supportive environment, teamwork is more than likely
to be successful. There are a couple of roles that play a huge part of high-
performance teams. These roles are senior managers and team leaders. It
is also important to have people with roles in the team that are
complementary. If a team wants achieve maximum performance, then
there should be a strong mixture of roles.

The Belbin team role model states that there are 9 different roles within a
team:

o Implementer – The team organiser. They are orderly and task-
oriented. Any plans made are then put into easier tasks by the
implementer.
o Resource Investigator – This person is extroverted and usually is
known to have many contacts inside and outside of the
organisation. They are always looking for new ideas and are very
open-minded and enthusiastic.
o Plant – The creative thinker within the team. They often prefer space
to come up with surprising solutions that can solve difficult
problems.
o Monitor – They are usually critical and sensible. This role describes
someone who analyses situations and intends to get to the bottom
of things. Their judgement is almost never wrong.
o Shaper – They are a passionate and driven individual. They set out
to make sure that targets are met by agreed deadlines. They are
usually an emotional person who tends to overreact.
o Coordinator – They look after any procedures taking place, and
ensure individuals in the team have their intentions clarified. They
summarise what everyone wants. They know how to motivate
members in order to receive their full potential. However, they often
tend to leave a lot of the work for others.

1 | Page

, Abbie Cromar Unit 19 Developing Teams in Business – Assignment 2 16 October
2015

o Completer Finisher – Their main talent is sensing what could go
wrong. They are a perfectionist, and pay particular attention to
detail. They can appear to be overprotective sometimes, especially
when monitoring safety and quality.
o Team
Worker –
They are Input
the most Recruiting and selecting people who will be good team
helpful,




Processes
This includes training them and providing monitoring and coaching to help th




Output
Creating your high-performance team


accommodating, sensitive and focused on creating a positive
atmosphere. They are known to struggle with conflict and making
decisions as they much prefer harmony.
o Specialist – They are very knowledgeable. When prompted, they are
more than happy to present information on a particular topic with
ease. They do not thrive so much when working with others.
Team roles can reinforce and complement each other at the same time as
contradicting and competing. A role is primarily dictated from an
individual’s personality. Everyone has around two or three different
personalities that suit them naturally. This does not necessarily mean that
the individual will like them.

Team building all starts with recruiting a decent mixture of individuals who
as a whole have a wide range of skills. This ‘recipe’ for a team, when
monitored and coached can build a high-performance team. This can be
displayed in the following diagram.

Recruitment



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