ABSTRACT
The summary includes the chapters: 6, 7, 10,
14, 15, 16, 17, 18, 22 and 25
Remco van der Schoot
SUMMARY OF THE HAND OF
PROJECT MANAGEMENT
, Summary of the hand of project management | Remco van der Schoot
INHOUDSOPGAVE
6. Chapter 6 – Auditing project and programs (p.85-105) ...................................................................................... 4
6.1. Project auditing ............................................................................................................................................ 4
6.1.1. Purpose of project auditing ................................................................................................................... 4
6.1.2. Types of project auditing....................................................................................................................... 4
6.1.3. A specific case: project excellence model ............................................................................................. 5
6.2. Project management auditing ...................................................................................................................... 5
6.2.1. The lenses we put on ............................................................................................................................ 6
6.2.2. Audits on a regular basis ....................................................................................................................... 6
6.2.3. Structured and transparent process ..................................................................................................... 6
6.3. Clear roles in the auditing system ................................................................................................................ 8
6.4. Rules, values and communication ................................................................................................................ 8
6.5. Follow-up of the audit .................................................................................................................................. 8
6.6. Need and benefits ........................................................................................................................................ 8
6.7. Responsibility ............................................................................................................................................... 9
6.8. Concluding remarks...................................................................................................................................... 9
7. Chapter 7 – Measuring performance (p.105-123) ........................................................................................... 10
7.1. Assessing performance .............................................................................................................................. 10
7.1.1. Purpose of assessment........................................................................................................................ 10
7.1.2. Unit and context of assessment .......................................................................................................... 10
7.1.3. Performance and succes ..................................................................................................................... 11
7.1.4. Benchmarks and standards ................................................................................................................. 11
7.1.5. Measures ............................................................................................................................................. 11
7.1.6. Categorization ..................................................................................................................................... 13
7.2. Measuring performance in specific contexts ............................................................................................. 14
7.2.1. Projects................................................................................................................................................ 14
7.2.2. Multiple projects and programs .......................................................................................................... 15
7.2.3. Portfolio level ...................................................................................................................................... 15
7.2.4. Organizational PM capability .............................................................................................................. 15
7.2.5. People in projects ................................................................................................................................ 15
7.2.6. Using assessment to drive project management capability improvement ......................................... 16
7.3. Measuring performance for sustainability and corporate social responsibility ......................................... 16
7.4. Concluding remarks.................................................................................................................................... 17
10. Chapter 10 – managing scope and configuration (p.161-179) ........................................................................ 18
10.1. Scope definition chain and errors ............................................................................................................ 18
10.1.1.Scope identification errors ................................................................................................................. 19
10.2. Current Best Practices .............................................................................................................................. 20
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, Summary of the hand of project management | Remco van der Schoot
10.2.1. The project management body of knowledge (PMBOK)................................................................... 20
10.2.2. Prince2 .............................................................................................................................................. 20
10.3. Scope management process .................................................................................................................... 21
10.3.1. Define scope ...................................................................................................................................... 21
10.3.2. create the WBS.................................................................................................................................. 22
10.3.3. Verify Scope ...................................................................................................................................... 23
10.3.4. Review Scope .................................................................................................................................... 23
10.3.5. Control Scope .................................................................................................................................... 23
10.4. Managing scope configuration ................................................................................................................. 23
10.5. Scope management using a life-cycle project management model ........................................................ 25
10.6. Concluding remarks.................................................................................................................................. 25
14. Chapter 14 – managging for stakeholders (p.217-233). ................................................................................. 26
14.1. The essence of project stakeholder management ................................................................................... 26
14.2. Stakeholder management approaches .................................................................................................... 27
14.3. Project stakeholder management process............................................................................................... 27
14.4. Project stakeholder management methods ............................................................................................. 28
14.5. Project stakeholder management roles ................................................................................................... 30
14.6. Concluding remarks.................................................................................................................................. 30
15. Chapter 15 – managing the schedule (p.233-247) .......................................................................................... 32
15.1. Project planning and scheduling: data and terminology.......................................................................... 32
15.2. What it takes to schedule a project ......................................................................................................... 33
15.2.1. Developing scope document, WBS and list of activities ................................................................... 33
15.2.2. Developing assumptionsand constraints and data for activities ...................................................... 35
15.2.3. Developing netwerk diagram ............................................................................................................ 35
15.3. Unified scheduling method: A pratical way forward ................................................................................ 36
15.4. Some recommendations .......................................................................................................................... 36
15.5. Concluding remarks.................................................................................................................................. 36
16. Chapter 16 – Managing cost and earned value (P.247-263) ........................................................................... 37
16.1. Managing costs ........................................................................................................................................ 37
16.1.1. Key metrics ........................................................................................................................................ 37
16.1.2. Performance measurments ............................................................................................................... 38
16.2. Time is money .......................................................................................................................................... 39
16.2.1. New key metric ................................................................................................................................. 39
16.2.2. Adventage of earned schedule ......................................................................................................... 40
16.3. Forecasting ............................................................................................................................................... 42
16.4. Dynamic scheduling ................................................................................................................................. 42
16.4.1. Project tracking ................................................................................................................................. 43
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, Summary of the hand of project management | Remco van der Schoot
16.5. Concluding remarks.................................................................................................................................. 44
17. Chapter 17 – managing resources (p.263-281) ............................................................................................... 45
17.1. The resource management process ......................................................................................................... 45
17.1.1. Resource constraints ......................................................................................................................... 45
17.1.2. Resource breakdown structure (RBS) ............................................................................................... 45
17.1.3. Resource planning ............................................................................................................................. 46
17.1.4. Resource estimating .......................................................................................................................... 46
17.1.5. Resource allocation ........................................................................................................................... 47
17.1.6. Resource-loaded projec schedule ..................................................................................................... 48
17.1.7. Constrained resource scheduling ...................................................................................................... 48
17.1.8. Multi-project scheduling and resource allocation ............................................................................ 49
17.2. Critical Chain Method............................................................................................................................... 49
18. Chapter 18 – managing risk (p.281-305) ......................................................................................................... 51
18.1. Risk concepts ............................................................................................................................................ 51
18.2. Introducing the risk process ..................................................................................................................... 51
18.3. Describing the risk process ....................................................................................................................... 52
17.4. Risk and people ........................................................................................................................................ 55
22. Chapter 22 – project start-up (p.357-363) ...................................................................................................... 57
22.1. Objectives of start-up ............................................................................................................................... 57
22.2. Methods of start-up ................................................................................................................................. 57
22.2.1. Reports .............................................................................................................................................. 57
22.2.2. Workshops ........................................................................................................................................ 57
22.2.3. Ad-hoc assistance .............................................................................................................................. 57
22.3. Project start workshop ............................................................................................................................. 58
25. Chapter 25 – project close-out (p.399-413) .................................................................................................... 59
25.1. Overview of the project closing process .................................................................................................. 59
25.1.1. Lessons learned process .................................................................................................................... 60
25.2. Project closure using life-cycle project management .............................................................................. 61
P a g i n a 3 | 61
The summary includes the chapters: 6, 7, 10,
14, 15, 16, 17, 18, 22 and 25
Remco van der Schoot
SUMMARY OF THE HAND OF
PROJECT MANAGEMENT
, Summary of the hand of project management | Remco van der Schoot
INHOUDSOPGAVE
6. Chapter 6 – Auditing project and programs (p.85-105) ...................................................................................... 4
6.1. Project auditing ............................................................................................................................................ 4
6.1.1. Purpose of project auditing ................................................................................................................... 4
6.1.2. Types of project auditing....................................................................................................................... 4
6.1.3. A specific case: project excellence model ............................................................................................. 5
6.2. Project management auditing ...................................................................................................................... 5
6.2.1. The lenses we put on ............................................................................................................................ 6
6.2.2. Audits on a regular basis ....................................................................................................................... 6
6.2.3. Structured and transparent process ..................................................................................................... 6
6.3. Clear roles in the auditing system ................................................................................................................ 8
6.4. Rules, values and communication ................................................................................................................ 8
6.5. Follow-up of the audit .................................................................................................................................. 8
6.6. Need and benefits ........................................................................................................................................ 8
6.7. Responsibility ............................................................................................................................................... 9
6.8. Concluding remarks...................................................................................................................................... 9
7. Chapter 7 – Measuring performance (p.105-123) ........................................................................................... 10
7.1. Assessing performance .............................................................................................................................. 10
7.1.1. Purpose of assessment........................................................................................................................ 10
7.1.2. Unit and context of assessment .......................................................................................................... 10
7.1.3. Performance and succes ..................................................................................................................... 11
7.1.4. Benchmarks and standards ................................................................................................................. 11
7.1.5. Measures ............................................................................................................................................. 11
7.1.6. Categorization ..................................................................................................................................... 13
7.2. Measuring performance in specific contexts ............................................................................................. 14
7.2.1. Projects................................................................................................................................................ 14
7.2.2. Multiple projects and programs .......................................................................................................... 15
7.2.3. Portfolio level ...................................................................................................................................... 15
7.2.4. Organizational PM capability .............................................................................................................. 15
7.2.5. People in projects ................................................................................................................................ 15
7.2.6. Using assessment to drive project management capability improvement ......................................... 16
7.3. Measuring performance for sustainability and corporate social responsibility ......................................... 16
7.4. Concluding remarks.................................................................................................................................... 17
10. Chapter 10 – managing scope and configuration (p.161-179) ........................................................................ 18
10.1. Scope definition chain and errors ............................................................................................................ 18
10.1.1.Scope identification errors ................................................................................................................. 19
10.2. Current Best Practices .............................................................................................................................. 20
P a g i n a 1 | 61
, Summary of the hand of project management | Remco van der Schoot
10.2.1. The project management body of knowledge (PMBOK)................................................................... 20
10.2.2. Prince2 .............................................................................................................................................. 20
10.3. Scope management process .................................................................................................................... 21
10.3.1. Define scope ...................................................................................................................................... 21
10.3.2. create the WBS.................................................................................................................................. 22
10.3.3. Verify Scope ...................................................................................................................................... 23
10.3.4. Review Scope .................................................................................................................................... 23
10.3.5. Control Scope .................................................................................................................................... 23
10.4. Managing scope configuration ................................................................................................................. 23
10.5. Scope management using a life-cycle project management model ........................................................ 25
10.6. Concluding remarks.................................................................................................................................. 25
14. Chapter 14 – managging for stakeholders (p.217-233). ................................................................................. 26
14.1. The essence of project stakeholder management ................................................................................... 26
14.2. Stakeholder management approaches .................................................................................................... 27
14.3. Project stakeholder management process............................................................................................... 27
14.4. Project stakeholder management methods ............................................................................................. 28
14.5. Project stakeholder management roles ................................................................................................... 30
14.6. Concluding remarks.................................................................................................................................. 30
15. Chapter 15 – managing the schedule (p.233-247) .......................................................................................... 32
15.1. Project planning and scheduling: data and terminology.......................................................................... 32
15.2. What it takes to schedule a project ......................................................................................................... 33
15.2.1. Developing scope document, WBS and list of activities ................................................................... 33
15.2.2. Developing assumptionsand constraints and data for activities ...................................................... 35
15.2.3. Developing netwerk diagram ............................................................................................................ 35
15.3. Unified scheduling method: A pratical way forward ................................................................................ 36
15.4. Some recommendations .......................................................................................................................... 36
15.5. Concluding remarks.................................................................................................................................. 36
16. Chapter 16 – Managing cost and earned value (P.247-263) ........................................................................... 37
16.1. Managing costs ........................................................................................................................................ 37
16.1.1. Key metrics ........................................................................................................................................ 37
16.1.2. Performance measurments ............................................................................................................... 38
16.2. Time is money .......................................................................................................................................... 39
16.2.1. New key metric ................................................................................................................................. 39
16.2.2. Adventage of earned schedule ......................................................................................................... 40
16.3. Forecasting ............................................................................................................................................... 42
16.4. Dynamic scheduling ................................................................................................................................. 42
16.4.1. Project tracking ................................................................................................................................. 43
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, Summary of the hand of project management | Remco van der Schoot
16.5. Concluding remarks.................................................................................................................................. 44
17. Chapter 17 – managing resources (p.263-281) ............................................................................................... 45
17.1. The resource management process ......................................................................................................... 45
17.1.1. Resource constraints ......................................................................................................................... 45
17.1.2. Resource breakdown structure (RBS) ............................................................................................... 45
17.1.3. Resource planning ............................................................................................................................. 46
17.1.4. Resource estimating .......................................................................................................................... 46
17.1.5. Resource allocation ........................................................................................................................... 47
17.1.6. Resource-loaded projec schedule ..................................................................................................... 48
17.1.7. Constrained resource scheduling ...................................................................................................... 48
17.1.8. Multi-project scheduling and resource allocation ............................................................................ 49
17.2. Critical Chain Method............................................................................................................................... 49
18. Chapter 18 – managing risk (p.281-305) ......................................................................................................... 51
18.1. Risk concepts ............................................................................................................................................ 51
18.2. Introducing the risk process ..................................................................................................................... 51
18.3. Describing the risk process ....................................................................................................................... 52
17.4. Risk and people ........................................................................................................................................ 55
22. Chapter 22 – project start-up (p.357-363) ...................................................................................................... 57
22.1. Objectives of start-up ............................................................................................................................... 57
22.2. Methods of start-up ................................................................................................................................. 57
22.2.1. Reports .............................................................................................................................................. 57
22.2.2. Workshops ........................................................................................................................................ 57
22.2.3. Ad-hoc assistance .............................................................................................................................. 57
22.3. Project start workshop ............................................................................................................................. 58
25. Chapter 25 – project close-out (p.399-413) .................................................................................................... 59
25.1. Overview of the project closing process .................................................................................................. 59
25.1.1. Lessons learned process .................................................................................................................... 60
25.2. Project closure using life-cycle project management .............................................................................. 61
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