ServiceNow Certified System Admin 2022/23 | with 100% Correct Answers

What are the different interfaces for accessing a ServiceNow instance? - 1) Now Platform User interface 2) Now Mobile App 3) Service Portal What are the three components of the Now Platform User Interface? - 1) Banner Frame 2) Application Navigator 3) Content Frame What are the components of the Application Navigator? - 1) All Applications 2) Favorites 3) Your History 4) Filter Navigator Group - A collection of users who share a common purpose Rol - A collection of permissions used to grant access to applications and other parts of the platform and assign security rights Base system roles - System Administrators Specialized Administrator Process User Approver Requester Users are represented by a record on what table? - [Sys_User] table Where can you locate product documentation? - What are the available options in the User menu on the banner frame? - 1) Profile 2) Impersonate User 3) Elevate Roles 4)Logout