Samenvatting Enterprise Resource Planning - ERP

ENTERPRISE RESOURCE PLANNING
HOOFDSTUK 1: What is ERP

Department structures
- Sales & distribution
= sales department
- Materials Management
= purchase department (department where we buy the raw materials)
- Production planning
= production department

 3 OPERATIONAL PROCESSES

SALES DEPARTMENT
 Sales person talks to customer
= FRONT OFFICE PROCESS

 Sales order
= making contract
We are moving from a selection phase to a transaction phase

Step 1 : Stock checking
= CHECK AVAILABILITY
2 OPTIONS
- IN STORE
 Pick & pack
= post goods issue (scanning en shipping)
= step of change ownership ( not owned by company anymore)

 Sending invoice & receive payment

Meanwhile 3 DEPARTMENTS INVOLVED
- Sales
- Logistics
- Finance

Any process can be broken down into 3 sub-processes
▪ Documentation process
= paperwork
 SALES ORDER

▪ Physical process
 POST GOODS ISSUE

▪ Financial process
 INVOICE

, = 3 - WAY MATCH
( documentation has to match the delivery has to match the invoice)

- NOT IN STORE
 Checking the raw materials
AVAILABLE ?
- NO
▪ Purchase (buying raw materials)
▪ Production
▪ Pick & pack
▪ Sending with invoice


Practical problems ?
▪ Communication
▪ Time

SOLUTION
 ERP
HOW ?
- Putting thing in computer
- Automaticly searching in stock
- Automaticly calculation delivery date
- Automaticly order parts
- Automaticly start of production

ENTERPRISE
 For companies
RESOURCE
 People + materials
PLANNING
 Plan the sequence better

Segregation of duties
 SOD
 Acces to the software but based on your login , they make sure nobody
else can see or change your date input

Master Data Management
 Big companies have this
WHY ?
➔names customers are putted in the system for reusing it
➔suppliers data

, Hoofdstuk 2: Sales & Operations Planning

 Planning what we want to sell

PHASE 1 : FORECASTING
 Try to make a forecast of future sales
 Different ways
▪ Put real sales in the system & extrapolate for the future
▪ Own forecasting on basis of research

WHO DOES THE FORECASTING?
 Marketeers
 Demand planner (has a active eye on the real numbers)

Forecasting in ERP
 Forecasting models
▪ Trends
▪ Seasonal
▪ Trend and seasonal
▪ Constant

Forecasting is done via a roll up process and force down process
 Roll up process
▪ Not intrested in details
▪ Making a big number of what we want to sell

 Force down process
▪ Going back to SKU level
▪ Going to be done with the help of the demand planner

PHASE 2 : DEMAND PLANNING
 Number on SKU LEVEL = independent demand
➔demand of the market for the product

PHASE 3 : SUPPLY PLANNING
Questions to answer :
1) Do we have enough raw materials
2 processes
▪ MPS : Master Production Schedule
➔takes numbers forecaster and demand planner and puts them ready in the
calculater