UNIT 29: UNDERSTANDING
RETAILING
,INTRODUCTION
Thisassignment will focus on comparing the
different types of customer services that can
be identified within stores both positive and
negative. It will also focus on the importance
of customer service and pre, post and
transaction process.
, P3: explain how focusing on the
customer, by providing good
customer service, is essential to
retailing
RETAILING
,INTRODUCTION
Thisassignment will focus on comparing the
different types of customer services that can
be identified within stores both positive and
negative. It will also focus on the importance
of customer service and pre, post and
transaction process.
, P3: explain how focusing on the
customer, by providing good
customer service, is essential to
retailing
