Chapter 1 – Nonprofit Management as a Profession and a Field of Study
TEST BANK
1. The requirement that nonprofits meet the expectations for measurable results has
increased the need for:
a. empowered customers.
b. funding to state governments.
*c. management.
d. voucher-type payments.
Answer Location: A Revolution in Management
Learning Objective: 1-4
Cognitive Domain: Comprehension
Question Type: MC
2. Demands for accountability and the need for systems and procedures to comply with
greater scrutiny and regulation also have contributed to the need for:
a. dramatic growth of organizations.
*b. trained managers.
c. philanthropic contributions.
d. long-term investments in nonprofits.
Answer Location: A Revolution in Management
Learning Objective: 1-3
Cognitive Domain: Comprehension
Question Type: MC
3. Most nonprofits obtain revenue from:
,*a. multiple sources.
b. government contracts only.
c. the sale of products and services.
d. corporate sponsors only.
Answer Location: A Distinct Profession:
Learning Objective: 1-1
Cognitive Domain: Knowledge
Question Type: MC
4. Managers of nonprofit organizations must measure their success by:
a. the number of volunteers they can recruit in a fiscal year.
b. successfully providing goods and services to customers, thereby increasing the
organization’s resources.
c. their ability to manage staff resources without the advantage of a top-down business
management hierarchy.
*d. their ability to achieve a mission and to meet their financial bottom line.
Answer Location: A Distinct Profession
Learning Objective: 1-1
Cognitive Domain: Knowledge
Question Type: MC
5. The nation’s first school of management was the:
a. Mandel Center for Nonprofit Organizations at Case Western Reserve University.
*b. Wharton School at the University of Pennsylvania.
c. Yale Program on Nonprofit Organizations.
d. Center on Philanthropy at Indiana University.
Answer Location: Nonprofit Management as a Field of Study
,Learning Objective: 1-2
Cognitive Domain: Knowledge
Question Type: MC
6. Which decade marked a turning point in public policy, with government outsourcing
more of the delivery and management of social and human services to nonprofits, which
resulted in the increased need for professional management in nonprofit organizations and
an increased number of students interested in working for nonprofit organizations?
a. The 1960s.
b. The 1970s.
*c. The 1980s.
d. The 1990s
Answer Location: Nonprofit Management as a Field of Study
Learning Objective: 1-4
Cognitive Domain: Knowledge
Question Type: MC
7. Those who view nonprofit organizations primarily as social institutions portray nonprofit
managers as:
a. leaders with strong business backgrounds.
*b. stewards of their organization or servants of society.
c. social entrepreneurs.
d. the glue that holds the rest of the organization together.
Answer Location: Toward a Balanced Approach
Learning Objective: 1-4
Cognitive Domain: Comprehension
Question Type: MC
, 8. Most small businesses:
a. are better managed than most nonprofits.
b. are more successful than most nonprofits.
c. eventually evolve into corporations.
*d. fail within the first five years of their existence.
Answer Location: Proceeding with Realism and Pride
Learning Objective: 1-1
Cognitive Domain: Knowledge
Question Type: MC
9. The complexity of the nonprofit manager’s job and the multiple pressures inherent in the
job frequently result in:
a. enrolling in professional management refresher courses.
*b. frustration and burnout.
c. six-figure salaries.
d. honorary degrees.
Answer Location: Proceeding with Realism and Pride
Learning Objective: 1-4
Cognitive Domain: Comprehension
Question Type: MC
10. One overarching force that has driven the nonprofit management revolution of recent
decades has been:
*a. the introduction of competition resulting from changes in funding patterns, growth of
the sector, and increasing demands for accountability.
b. the need to hire formally trained managers.
c. the invasion of for-profit business into philanthropy.
TEST BANK
1. The requirement that nonprofits meet the expectations for measurable results has
increased the need for:
a. empowered customers.
b. funding to state governments.
*c. management.
d. voucher-type payments.
Answer Location: A Revolution in Management
Learning Objective: 1-4
Cognitive Domain: Comprehension
Question Type: MC
2. Demands for accountability and the need for systems and procedures to comply with
greater scrutiny and regulation also have contributed to the need for:
a. dramatic growth of organizations.
*b. trained managers.
c. philanthropic contributions.
d. long-term investments in nonprofits.
Answer Location: A Revolution in Management
Learning Objective: 1-3
Cognitive Domain: Comprehension
Question Type: MC
3. Most nonprofits obtain revenue from:
,*a. multiple sources.
b. government contracts only.
c. the sale of products and services.
d. corporate sponsors only.
Answer Location: A Distinct Profession:
Learning Objective: 1-1
Cognitive Domain: Knowledge
Question Type: MC
4. Managers of nonprofit organizations must measure their success by:
a. the number of volunteers they can recruit in a fiscal year.
b. successfully providing goods and services to customers, thereby increasing the
organization’s resources.
c. their ability to manage staff resources without the advantage of a top-down business
management hierarchy.
*d. their ability to achieve a mission and to meet their financial bottom line.
Answer Location: A Distinct Profession
Learning Objective: 1-1
Cognitive Domain: Knowledge
Question Type: MC
5. The nation’s first school of management was the:
a. Mandel Center for Nonprofit Organizations at Case Western Reserve University.
*b. Wharton School at the University of Pennsylvania.
c. Yale Program on Nonprofit Organizations.
d. Center on Philanthropy at Indiana University.
Answer Location: Nonprofit Management as a Field of Study
,Learning Objective: 1-2
Cognitive Domain: Knowledge
Question Type: MC
6. Which decade marked a turning point in public policy, with government outsourcing
more of the delivery and management of social and human services to nonprofits, which
resulted in the increased need for professional management in nonprofit organizations and
an increased number of students interested in working for nonprofit organizations?
a. The 1960s.
b. The 1970s.
*c. The 1980s.
d. The 1990s
Answer Location: Nonprofit Management as a Field of Study
Learning Objective: 1-4
Cognitive Domain: Knowledge
Question Type: MC
7. Those who view nonprofit organizations primarily as social institutions portray nonprofit
managers as:
a. leaders with strong business backgrounds.
*b. stewards of their organization or servants of society.
c. social entrepreneurs.
d. the glue that holds the rest of the organization together.
Answer Location: Toward a Balanced Approach
Learning Objective: 1-4
Cognitive Domain: Comprehension
Question Type: MC
, 8. Most small businesses:
a. are better managed than most nonprofits.
b. are more successful than most nonprofits.
c. eventually evolve into corporations.
*d. fail within the first five years of their existence.
Answer Location: Proceeding with Realism and Pride
Learning Objective: 1-1
Cognitive Domain: Knowledge
Question Type: MC
9. The complexity of the nonprofit manager’s job and the multiple pressures inherent in the
job frequently result in:
a. enrolling in professional management refresher courses.
*b. frustration and burnout.
c. six-figure salaries.
d. honorary degrees.
Answer Location: Proceeding with Realism and Pride
Learning Objective: 1-4
Cognitive Domain: Comprehension
Question Type: MC
10. One overarching force that has driven the nonprofit management revolution of recent
decades has been:
*a. the introduction of competition resulting from changes in funding patterns, growth of
the sector, and increasing demands for accountability.
b. the need to hire formally trained managers.
c. the invasion of for-profit business into philanthropy.
