Chapter 1: Information Systems: An Overview
TRUE/FALSE
1. The most common personal digital assistant (PDA) is a smartphone.
Answer: True
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information
systems.
Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 4
Feedback: The most common personal digital assistant (PDA) is a smartphone (such as an
iPhone, Galaxy, Droid, or a Blackberry).
2. Twitter is an example of a management information system.
Answer: False
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information
systems.
Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 4
Feedback: Twitter (www.twitter.com) is a social networking and short-message service.
3. Information systems are broader in scope than information technologies.
Answer: True
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information
systems.
,Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 6
Feedback: Information systems are broader in scope than information technologies, but the two
overlap in many areas. Both are used to help organizations be more competitive and to improve
their overall efficiency and effectiveness.
4. Skill in using word processing software is an example of information literacy.
Answer: False
Chapter Learning Outcome: 1.2: Explain the differences between computer literacy and
information literacy.
Topic: Computer Literacy and Information Literacy
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 6
Feedback: Skill in using word processing software is an example of computer literacy.
5. Business Intelligence (BI) provides historical and predictive views of business operations.
Answer: True
Chapter Learning Outcome: 1.2: Explain the differences between computer literacy and
information literacy.
Topic: Computer Literacy and Information Literacy
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: Business Intelligence (BI) provides historical, current, and predictive views of
business operations and environments and gives organizations a competitive advantage in the
marketplace.
6. Computers can be used in transaction-processing operations that involve enormous volumes of
data.
,Answer: True
Chapter Learning Outcome: 1.3: Define transaction-processing systems.
Topic: The Beginning: Transaction-Processing Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: Computers are most beneficial in transaction-processing operations. These operations
are repetitive, such as printing numerous checks, or involve enormous volumes of data, such as
inventory control in a multinational textile company.
7. The software components of a management information system (MIS) include input, output,
and memory devices.
Answer: False
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: The hardware components of the management information system (MIS) include
input, output, and memory devices and vary depending on the application and the organization.
8. In a management information system (MIS) application, processes are usually methods for
performing a task.
Answer: True
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: In an MIS application, processes are usually methods for performing a task.
, 9. In designing a management information system (MIS), the first task is to clearly define the
system’s objectives.
Answer: True
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: In designing a management information system (MIS), the first task is to clearly define
the system’s objectives.
10. The data component of an information system is considered the output to the system.
Answer: False
Chapter Learning Outcome: 1.5: Describe the four major components of an information system.
Topic: Major Components of an Information System
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 8
Feedback: The data component of an information system is considered the input to the system
11. Irrespective of organizational objectives, an information system should collect data from
either an internal or an external source.
Answer: False
Chapter Learning Outcome: 1.5: Describe the four major components of an information system.
Topic: Major Components of an Information System
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 8
Feedback: An information system should collect data from both sources, although organizational
objectives and the type of application also determine what sources to use.
TRUE/FALSE
1. The most common personal digital assistant (PDA) is a smartphone.
Answer: True
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information
systems.
Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 4
Feedback: The most common personal digital assistant (PDA) is a smartphone (such as an
iPhone, Galaxy, Droid, or a Blackberry).
2. Twitter is an example of a management information system.
Answer: False
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information
systems.
Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 4
Feedback: Twitter (www.twitter.com) is a social networking and short-message service.
3. Information systems are broader in scope than information technologies.
Answer: True
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information
systems.
,Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 6
Feedback: Information systems are broader in scope than information technologies, but the two
overlap in many areas. Both are used to help organizations be more competitive and to improve
their overall efficiency and effectiveness.
4. Skill in using word processing software is an example of information literacy.
Answer: False
Chapter Learning Outcome: 1.2: Explain the differences between computer literacy and
information literacy.
Topic: Computer Literacy and Information Literacy
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 6
Feedback: Skill in using word processing software is an example of computer literacy.
5. Business Intelligence (BI) provides historical and predictive views of business operations.
Answer: True
Chapter Learning Outcome: 1.2: Explain the differences between computer literacy and
information literacy.
Topic: Computer Literacy and Information Literacy
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: Business Intelligence (BI) provides historical, current, and predictive views of
business operations and environments and gives organizations a competitive advantage in the
marketplace.
6. Computers can be used in transaction-processing operations that involve enormous volumes of
data.
,Answer: True
Chapter Learning Outcome: 1.3: Define transaction-processing systems.
Topic: The Beginning: Transaction-Processing Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: Computers are most beneficial in transaction-processing operations. These operations
are repetitive, such as printing numerous checks, or involve enormous volumes of data, such as
inventory control in a multinational textile company.
7. The software components of a management information system (MIS) include input, output,
and memory devices.
Answer: False
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: The hardware components of the management information system (MIS) include
input, output, and memory devices and vary depending on the application and the organization.
8. In a management information system (MIS) application, processes are usually methods for
performing a task.
Answer: True
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: In an MIS application, processes are usually methods for performing a task.
, 9. In designing a management information system (MIS), the first task is to clearly define the
system’s objectives.
Answer: True
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: In designing a management information system (MIS), the first task is to clearly define
the system’s objectives.
10. The data component of an information system is considered the output to the system.
Answer: False
Chapter Learning Outcome: 1.5: Describe the four major components of an information system.
Topic: Major Components of an Information System
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 8
Feedback: The data component of an information system is considered the input to the system
11. Irrespective of organizational objectives, an information system should collect data from
either an internal or an external source.
Answer: False
Chapter Learning Outcome: 1.5: Describe the four major components of an information system.
Topic: Major Components of an Information System
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 8
Feedback: An information system should collect data from both sources, although organizational
objectives and the type of application also determine what sources to use.
