Project Management, 2e (Pinto)
Chapter 6 Project Team Building, Conflict, and Negotiation
6.1 True/False
1) Team building and conflict management skills are two of the most important people skills that
project managers can cultivate.
Answer: TRUE
Diff: 1
Section: 6.0 Introduction
Skill: Factual
AACSB Tag: Multicultural
2) The first step in assembling a project team is to talk to potential team members.
Answer: FALSE
Diff: 2
Section: 6.1 Building the Project Team
Skill: Factual
AACSB Tag: Reflective
3) If preferred project team members are not available, the project manager should notify top
management of the consequences.
Answer: TRUE
Diff: 2
Section: 6.1 Building the Project Team
Skill: Conceptual
AACSB Tag: Reflective
4) Project managers are best able to promote a sense of enthusiasm within the project team when
they create an environment that is challenging, supportive, and personally rewarding.
Answer: TRUE
Diff: 1
Section: 6.2 Characteristics of Effective Project Teams
Skill: Conceptual
AACSB Tag: Reflective
5) High turnover among project team members is a key element of success since new team
members will bring fresh perspectives and ideas to the group.
Answer: FALSE
Diff: 1
Section: 6.3 Reasons Why Teams Fail
Skill: Factual
AACSB Tag: Reflective
1
Copyright © 2010 Pearson Education, Inc.
, 6) Project team productivity is at its peak during the norming phase of group development.
Answer: FALSE
Diff: 2
Section: 6.4 Stages in Group Development
Skill: Definition
AACSB Tag: Reflective
7) The punctuated equilibrium model suggests that groups spend the majority of their time in
stasis.
Answer: TRUE
Diff: 3
Section: 6.4 Stages in Group Development
Skill: Factual
AACSB Tag: Reflective
8) Cross-functional cooperation directly influences both the actual implementation of the project
and the team members' assessment that the project experience was worthwhile.
Answer: TRUE
Diff: 3
Section: 6.5 Achieving Cross-Functional Cooperation
Skill: Conceptual
AACSB Tag: Reflective
9) The two main challenges that virtual project teams face are building trust and establishing the
best modes of communication.
Answer: TRUE
Diff: 3
Section: 6.6 Virtual Project Teams
Skill: Conceptual
AACSB Tag: Reflective
10) The behavioral view of conflict is that conflict has a negative effect on organizations.
Answer: FALSE
Diff: 2
Section: 6.7 Conflict Management
Skill: Definition
AACSB Tag: Reflective
2
Copyright © 2010 Pearson Education, Inc.
Chapter 6 Project Team Building, Conflict, and Negotiation
6.1 True/False
1) Team building and conflict management skills are two of the most important people skills that
project managers can cultivate.
Answer: TRUE
Diff: 1
Section: 6.0 Introduction
Skill: Factual
AACSB Tag: Multicultural
2) The first step in assembling a project team is to talk to potential team members.
Answer: FALSE
Diff: 2
Section: 6.1 Building the Project Team
Skill: Factual
AACSB Tag: Reflective
3) If preferred project team members are not available, the project manager should notify top
management of the consequences.
Answer: TRUE
Diff: 2
Section: 6.1 Building the Project Team
Skill: Conceptual
AACSB Tag: Reflective
4) Project managers are best able to promote a sense of enthusiasm within the project team when
they create an environment that is challenging, supportive, and personally rewarding.
Answer: TRUE
Diff: 1
Section: 6.2 Characteristics of Effective Project Teams
Skill: Conceptual
AACSB Tag: Reflective
5) High turnover among project team members is a key element of success since new team
members will bring fresh perspectives and ideas to the group.
Answer: FALSE
Diff: 1
Section: 6.3 Reasons Why Teams Fail
Skill: Factual
AACSB Tag: Reflective
1
Copyright © 2010 Pearson Education, Inc.
, 6) Project team productivity is at its peak during the norming phase of group development.
Answer: FALSE
Diff: 2
Section: 6.4 Stages in Group Development
Skill: Definition
AACSB Tag: Reflective
7) The punctuated equilibrium model suggests that groups spend the majority of their time in
stasis.
Answer: TRUE
Diff: 3
Section: 6.4 Stages in Group Development
Skill: Factual
AACSB Tag: Reflective
8) Cross-functional cooperation directly influences both the actual implementation of the project
and the team members' assessment that the project experience was worthwhile.
Answer: TRUE
Diff: 3
Section: 6.5 Achieving Cross-Functional Cooperation
Skill: Conceptual
AACSB Tag: Reflective
9) The two main challenges that virtual project teams face are building trust and establishing the
best modes of communication.
Answer: TRUE
Diff: 3
Section: 6.6 Virtual Project Teams
Skill: Conceptual
AACSB Tag: Reflective
10) The behavioral view of conflict is that conflict has a negative effect on organizations.
Answer: FALSE
Diff: 2
Section: 6.7 Conflict Management
Skill: Definition
AACSB Tag: Reflective
2
Copyright © 2010 Pearson Education, Inc.
