Leadership Concept Guides/Study guides
EXAM 2 QUIZLETS
https://quizlet.com/_b0wlba?x=1jqt&i=2z3d5j
MODULE 4: (Ch.12)
Describe power levels- formal power vs. informal power
● Formal Power: derived from work relevant to pressing organizational issues and that provides opportunities to perform highly
visible activities.
● Informal Power: comes from relationships and alliances with people in an organization.
Compare/contrast centralization and decentralization
● Centralization: planning and decision-making are in the hands of management. Often is concentrated at a single point in the
organization.
● Decentralization: planning authority is up to individuals in the organization. Decisions are often made by lower-level
employees.
Describe standardization
● The extent to which standard procedures govern the organization’s function and activities rather than using individual
judgment. Ex: mission and vision statements, policies, roles, and functions that are defined.
Describe specialization and the possible benefit
● The division or differentiation of work by occupation or function.
● Standardization of worker skills coordinates works indirectly by stipulating the kind of training or education required to
perform the work. In nursing, the standardization of worker skills might occur if specific degrees or certifications are required
for certain roles such as nurse practitioners or critical care nurses.
, ● Standardization of work processes coordinates work by prespecifying or programming content before the work is undertaken,
such as nurses being required to use clinical protocols or evidence-based best practice guidelines in practice.
● Standardization of work outputs coordinates work through the specification of the results, product, or performance desired
or expected and includes the specification of outcome targets such as reduction of nosocomial infection rates.
● Standardization of communication methods coordinates work by providing a uniform structure for information delivery and
flow in order to facilitate exchange among those involved in common work processes. In nursing, this might be achieved
through electronic health records and relational databases with alerts that allow nurses and other care providers to have
direct and simultaneous access to client information in a consistent format.
Compare/contrast tall vs. flat organizational shapes
● Tall: pyramid-shaped; multiple management layers.
○ Advantages:
■ Increased access to managers and organizational resources
■ Greater supervisory capability
■ Layers of skill to deal with varying degrees of work complexity
■ Layers of accountability for work completion
■ Layers of responsibility to address short, medium, and long-term issues and planning
○ Disadvantages:
■ More hierarchical centralization; potential to micromanage staff activities
■ Slowed vertical decision-making and distorted communication
■ Less innovation
■ Difficult way-finding for consumers
■ Greater cross coordination required
■ Costly management infrastructure
● Flat: minimal management layers.
○ Advantages:
■ Fewer divisions facilitate streamlining of goals, problem-solving, and resource use
■ Greater hierarchical decentralization; potential for greater staff autonomy through increased delegation
■ Greater innovation
■ Enhanced responsiveness to consumers at point of service
■ Less cross-coordination required
■ Less costly management infrastructure
, ○ Disadvantages:
■ Decreased access to managers and organizational resources
■ Decreased supervisory capability
■ Overextension of managers
■ Vertical communication delays
How can an organizational structure empower nurses?
● They can maximize nurses scope of practice.
● Creates autonomous and visible nursing roles relevant to the organization.
● Provide more leadership opportunities for nurses.
● Fiscal resources assist with access to knowledge development oppertunitiesand providing resources for job completion.
Review Table 12.1- Dimensions of Organizational Design
Review Table 12.1- Comparison of Flat and Tall Organization Structures
, MODULE 5: (Ch.18)
What is a sentinel event? Examples? Purpose for publishing?
● Sentinel events are patient safety events that reaches a patient and cuases death, harm, or temporary harm with intervention
needed.
● Ex:
EXAM 2 QUIZLETS
https://quizlet.com/_b0wlba?x=1jqt&i=2z3d5j
MODULE 4: (Ch.12)
Describe power levels- formal power vs. informal power
● Formal Power: derived from work relevant to pressing organizational issues and that provides opportunities to perform highly
visible activities.
● Informal Power: comes from relationships and alliances with people in an organization.
Compare/contrast centralization and decentralization
● Centralization: planning and decision-making are in the hands of management. Often is concentrated at a single point in the
organization.
● Decentralization: planning authority is up to individuals in the organization. Decisions are often made by lower-level
employees.
Describe standardization
● The extent to which standard procedures govern the organization’s function and activities rather than using individual
judgment. Ex: mission and vision statements, policies, roles, and functions that are defined.
Describe specialization and the possible benefit
● The division or differentiation of work by occupation or function.
● Standardization of worker skills coordinates works indirectly by stipulating the kind of training or education required to
perform the work. In nursing, the standardization of worker skills might occur if specific degrees or certifications are required
for certain roles such as nurse practitioners or critical care nurses.
, ● Standardization of work processes coordinates work by prespecifying or programming content before the work is undertaken,
such as nurses being required to use clinical protocols or evidence-based best practice guidelines in practice.
● Standardization of work outputs coordinates work through the specification of the results, product, or performance desired
or expected and includes the specification of outcome targets such as reduction of nosocomial infection rates.
● Standardization of communication methods coordinates work by providing a uniform structure for information delivery and
flow in order to facilitate exchange among those involved in common work processes. In nursing, this might be achieved
through electronic health records and relational databases with alerts that allow nurses and other care providers to have
direct and simultaneous access to client information in a consistent format.
Compare/contrast tall vs. flat organizational shapes
● Tall: pyramid-shaped; multiple management layers.
○ Advantages:
■ Increased access to managers and organizational resources
■ Greater supervisory capability
■ Layers of skill to deal with varying degrees of work complexity
■ Layers of accountability for work completion
■ Layers of responsibility to address short, medium, and long-term issues and planning
○ Disadvantages:
■ More hierarchical centralization; potential to micromanage staff activities
■ Slowed vertical decision-making and distorted communication
■ Less innovation
■ Difficult way-finding for consumers
■ Greater cross coordination required
■ Costly management infrastructure
● Flat: minimal management layers.
○ Advantages:
■ Fewer divisions facilitate streamlining of goals, problem-solving, and resource use
■ Greater hierarchical decentralization; potential for greater staff autonomy through increased delegation
■ Greater innovation
■ Enhanced responsiveness to consumers at point of service
■ Less cross-coordination required
■ Less costly management infrastructure
, ○ Disadvantages:
■ Decreased access to managers and organizational resources
■ Decreased supervisory capability
■ Overextension of managers
■ Vertical communication delays
How can an organizational structure empower nurses?
● They can maximize nurses scope of practice.
● Creates autonomous and visible nursing roles relevant to the organization.
● Provide more leadership opportunities for nurses.
● Fiscal resources assist with access to knowledge development oppertunitiesand providing resources for job completion.
Review Table 12.1- Dimensions of Organizational Design
Review Table 12.1- Comparison of Flat and Tall Organization Structures
, MODULE 5: (Ch.18)
What is a sentinel event? Examples? Purpose for publishing?
● Sentinel events are patient safety events that reaches a patient and cuases death, harm, or temporary harm with intervention
needed.
● Ex:
