ORGB 4, Nelson - Complete test bank - exam questions - quizzes (updated 2022)

1. The study of organizational behavior is concerned with:
a. psychosocial and interpersonal dynamics in organizations and organizational structure.
b. psychosocial and interpersonal dynamics in organizations and work design.
c. culture, interpersonal, and group dynamics in organizations.
d. psychosocial, interpersonal, and group dynamics in organizations.

ANSWER: d

DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge

2. is defined as the study of individual behavior and group dynamics in organizations.
a. Organization theory

b. Organizational design
c. Organizational behavior
d. Organizational development

ANSWER: c

DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge

3. Which of the following organizational variables affects human behavior at work?

a. Organizational structure
b. Job specifications
c. The macro environment
d. Organizational performance

ANSWER: a

DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge

,4. From which of the following levels within an organization would the description of the organization as clockworks in
which human behavior is logical and rational come?
a. Individual level
b. Group or department level
c. Organizational level
d. Internal level

ANSWER: c

DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension

5. From which of the following levels within an organization would the description of an organization as more like a
snake pit, with daily conflict, distress, and struggle come?

a. Group level
b. Organizational level
c. Individual level
d. Department level

ANSWER: c

DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension

6. The snake pit metaphor of organizational behavior conveys the:

a. dark side of organizations.
b. dark side of human behavior.
c. dark side of competition.
d. dark side of the globalization of markets.

ANSWER: b

DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension

,7. An internal perspective of human behavior tends to explain a person's actions in terms of:
a. his/her work load.
b. his/her past experiences.
c. task design.
d. organization communication channels.

ANSWER: b

DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension

8. All of the following are internal behavioral processes except:

a. thinking.
b. perceiving.
c. judging.
d. leading.

ANSWER: d

DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension

9. The internal or external perspectives offer:

a. complementary explanations for human behavior.
b. similar explanations for human behavior.
c. conflicting explanations for human behavior.
d. alternative explanations for human behavior.

ANSWER: d

DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension

, 10. When a manager states, "Mary is an outstanding employee because she has a high need for achievement," which
type of explanation for Mary’s behavior does the manager use?
a. Internal
b. External
c. Interactive
d. Cultural

ANSWER: a

DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Application

11. When Mary's manager states, "Mary is an outstanding employee because she is paid extremely well," which type of

perspective for Mary’s behavior does the manager use?
a. Internal
b. External
c. Interactive
d. Cultural

ANSWER: b

DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Application

12. Kurt Lewin may have best captured alternative explanations for human behavior when he stated that behavior is a
function of:

a. the individual personality and preferences for leadership style.
b. compliant and deviant behavior within social groups.
c. the organizational culture and group dynamics.
d. both the person and the environment.

ANSWER: d

DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge