Organization Development and Change, Cummings - Complete test bank - exam questions - quizzes (updated 2022)

1. Which of the following is included in the definition of OD?
a. OD applies to an entire system
b. OD is concerned with planned change
c. OD encompasses strategy, structure, and process changes
d. all of the above

ANSWER: d
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Knowledge

2. Organization development distinguishes itself from organization change and change management by which of the
following characteristics?
a. addressing the effective sequence of leadership issues that produce organization improvements
b. focusing narrowly on cost, quality, and schedule
c. focusing on the transfer of knowledge and skills to help the system manage future change
d. taking a broadly focused approach that can apply to any kind of change

ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Comprehension

3. Which of the following is not one of the "stems" of OD?
a. laboratory training
b. environmental analysis
c. action research/survey feedback
d. participative management and quality of work life

ANSWER: b
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge

,4. The first "T-groups" were formed
a. to facilitate decision making
b. to work on group projects
c. to make the group more cohesive
d. to provide feedback about group interactions

ANSWER: d
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge

5. The assumption underlying the use of survey feedback in OD is
a. surveys are the best way to collect data
b. surveys allow one to collect a great deal of data
c. surveys can provide feedback to the organization and be used to initiate change
d. responses and surveys are easily interpreted

ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Action Research and Survey Feedback
KEYWORDS: Bloom's Comprehension

6. According to the Managerial Grid, an individual's style can best be described as which of the following:
a. the way he or she dresses
b. his or her concern for production and people
c. how he or she interacts with management
d. the way he or she deals with problems

ANSWER: b
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge

,7. As the QWL movement evolved, it fostered a new phase of activities known as
a. large group interventions
b. reward system changes
c. employee involvement
d. team building

ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge

8. Strategic change interventions involve improving
a. the alignment among an organization's environment, strategy, and organization design
b. the organization's relationship to its environment
c. the fit between the organization's technical, political and cultural systems
d. all of the above

ANSWER: d
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Comprehension

9. Which of the following areas do OD practitioners need to be familiar with to carry out strategic change?
a. competitive strategy
b. organizational structure
c. culture
d. All of the above

ANSWER: d
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge

, 10. OD helps members of an organization solve their own problems.
a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Comprehension

11. An effective organization has both high productivity and rapid growth.
a. True
b. False

ANSWER: False
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.01.02 - 01.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: The Growth and Relevancy of Organization Development
KEYWORDS: Bloom's Comprehension

12. All OD involves change management, but change management may not involve OD.
a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Analysis