CHAPTER 1
Modern Management: Skills for Success
CHAPTER SUMMARY
Management may be defined in different ways, but essentially it involves the process of reaching
organizational goals by working with and through people and other organizational resources.
The management process is composed of the four integrally-related management functions:
(1) planning, (2) organizing, (3) influencing, and (4) controlling. These functions are performed
in all types of organizations.
These functions are interrelated because the performance of one depends upon the performance of
the others as organizational goals are pursued. In pursuing those goals, management uses four
basic types of organizational resources: (1) human, (2) monetary, (3) raw materials, and
(4) capital. Managerial efficiency and effectiveness are important in the utilization of these
resources.
Career planning is an important element of good management. Management careers are
characterized by a series of evolutionary stages: (1) exploration, (2) establishment,
(3) maintenance, and (4) decline. To enhance movement through these stages, an individual must
be proactive instead of reactive.
Important issues that should be addressed when making the decision to choose management as a
career include women’s role in management, the problems for dual-career couples, and the
relationship between the classic and the contemporary management viewpoints.
LEARNING OBJECTIVES
,1. An understanding of the importance of management to society and individuals
2. An understanding of the role of management
3. An ability to define management in several different ways
4. An ability to list and define the basic functions of management
5. Working definitions of managerial effectiveness and managerial efficiency
6. An understanding of basic management skills and their relative importance to managers
7. An understanding of the universality of management
8. Knowledge of skills that help managers become successful
9. Insights concerning what management careers are and how they evolve
CHALLENGE CASE
NEW HARRY POTTER PARK AT UNIVERSAL
,This case implies various modern management challenges that Universal
management strives to meet, but primarily focuses on building a new Harry Potter
theme park. The remaining material in this chapter explains the basic concepts of
modern management and helps to develop the corresponding management skill that
students will need to meet such challenges throughout their career.
“See all related teaching notes for Challenge Case in the Management Skill Activities”
EXPLORING YOUR MANAGEMENT SKILL: PART 1
CHAPTER OUTLINE
II. THE IMPORTANCE OF MANAGEMENT
A. Managers influence all phases of modern organizations.
B. Society needs a steady stream of managers to guide its organization.
C. Many people earn their living as managers. (See Fig. 1.1)
III. THE MANAGEMENT TASK
, Class Discussion Highlight: Your Salary and Your Career
The preceding information could imply that career progress can be gauged by salary
level; that is, the more salary that is received, the more progress made. In your mind, is
salary history a valid measure of career progress? Why? List three other factors that you
should use as measures of your career progress. To you, which is the most important in
determining your progress? Why? How would you monitor changes in these factors as your
career progresses?
A. The Role of Management
1. To guide organizations toward goal accomplishment
2. To combine and use resources for attainment of organizational purpose
B. Defining Management
1. “Management” is defined as the process of reaching organizational goals by
working with and through people and other organizational resources.
C. The Management Process: Management Functions
1. Planning
2. Organizing
3. Influencing
4. Controlling
D. Management Process and Goal Attainment
1. The management functions are interrelated and cannot be separated.
2. The functions must be practiced, not just defined and related.
E. Management and Organizational Resources
1. Organizational resources available for production include human, monetary,
raw material, and capital resources.
2. Use of resources involves managerial effectiveness, efficiency, and skills.
Modern Management: Skills for Success
CHAPTER SUMMARY
Management may be defined in different ways, but essentially it involves the process of reaching
organizational goals by working with and through people and other organizational resources.
The management process is composed of the four integrally-related management functions:
(1) planning, (2) organizing, (3) influencing, and (4) controlling. These functions are performed
in all types of organizations.
These functions are interrelated because the performance of one depends upon the performance of
the others as organizational goals are pursued. In pursuing those goals, management uses four
basic types of organizational resources: (1) human, (2) monetary, (3) raw materials, and
(4) capital. Managerial efficiency and effectiveness are important in the utilization of these
resources.
Career planning is an important element of good management. Management careers are
characterized by a series of evolutionary stages: (1) exploration, (2) establishment,
(3) maintenance, and (4) decline. To enhance movement through these stages, an individual must
be proactive instead of reactive.
Important issues that should be addressed when making the decision to choose management as a
career include women’s role in management, the problems for dual-career couples, and the
relationship between the classic and the contemporary management viewpoints.
LEARNING OBJECTIVES
,1. An understanding of the importance of management to society and individuals
2. An understanding of the role of management
3. An ability to define management in several different ways
4. An ability to list and define the basic functions of management
5. Working definitions of managerial effectiveness and managerial efficiency
6. An understanding of basic management skills and their relative importance to managers
7. An understanding of the universality of management
8. Knowledge of skills that help managers become successful
9. Insights concerning what management careers are and how they evolve
CHALLENGE CASE
NEW HARRY POTTER PARK AT UNIVERSAL
,This case implies various modern management challenges that Universal
management strives to meet, but primarily focuses on building a new Harry Potter
theme park. The remaining material in this chapter explains the basic concepts of
modern management and helps to develop the corresponding management skill that
students will need to meet such challenges throughout their career.
“See all related teaching notes for Challenge Case in the Management Skill Activities”
EXPLORING YOUR MANAGEMENT SKILL: PART 1
CHAPTER OUTLINE
II. THE IMPORTANCE OF MANAGEMENT
A. Managers influence all phases of modern organizations.
B. Society needs a steady stream of managers to guide its organization.
C. Many people earn their living as managers. (See Fig. 1.1)
III. THE MANAGEMENT TASK
, Class Discussion Highlight: Your Salary and Your Career
The preceding information could imply that career progress can be gauged by salary
level; that is, the more salary that is received, the more progress made. In your mind, is
salary history a valid measure of career progress? Why? List three other factors that you
should use as measures of your career progress. To you, which is the most important in
determining your progress? Why? How would you monitor changes in these factors as your
career progresses?
A. The Role of Management
1. To guide organizations toward goal accomplishment
2. To combine and use resources for attainment of organizational purpose
B. Defining Management
1. “Management” is defined as the process of reaching organizational goals by
working with and through people and other organizational resources.
C. The Management Process: Management Functions
1. Planning
2. Organizing
3. Influencing
4. Controlling
D. Management Process and Goal Attainment
1. The management functions are interrelated and cannot be separated.
2. The functions must be practiced, not just defined and related.
E. Management and Organizational Resources
1. Organizational resources available for production include human, monetary,
raw material, and capital resources.
2. Use of resources involves managerial effectiveness, efficiency, and skills.
