Please write clearly in block capitals.
Centre number Candidate number
Surname
Forename(s)
Candidate signatu re
I declare this is my own work.
A-level
BUSINESS
Paper 2 Business 2
Time allowed: 2 hours
Materials For Examiner’s Use
For this paper you must have:
• a calculator. Question Mark
1.1
Instructions 1.2
• Use black ink or black ball-point pen.
1.3
• Fill in the boxes at the top of this page.
• Answer all questions. 1.4
• You must answer the questions in the spaces provided. Do not write 1.5
outside the box around each page or on blank pages. 2.1
• If you need extra space for your answer(s), use the lined pages at the end of
this book. Write the question number against your answer(s). 2.2
• Do all rough work in this answer book. Cross through any work you 2.3
do not want to be marked. 2.4
3.1
Information
• The marks for questions are shown in brackets. 3.2
• The maximum mark for this paper is 100. 3.3
3.4
TOTAL
*Jun217132201* IB/G/Jun21/E9 7132/2
, 2
Do not write
outside the
Answer all questions in the spaces provided. box
0 1 Read the information below and then answer the questions that follow.
Banking on change
The UK banking industry is dominated by the ‘Big 5’ banks. These banks have had
costly networks of physical branches. Recently they have closed many branches,
particularly in rural areas.
New technology and changes to government rules have opened the market to
competition from relatively new entrants called ‘challengers’. Challenger banks target
a niche and aim to provide better customer service.
Metro Bank, like other challengers, has grown fast, but unfortunately it had to declare
losses after a major accounting error in early 2019.
Appendix A Examples of types of challenger bank
Bank(s) Type of service
Monzo, Starling Fully online bank (this type includes 90% of challengers)
Tesco, M&S Bank linked to retailer brand
Metro Bank City branches open 12 hours a day
Appendix B Market share of banks in UK, 2019 (%)
Note: The ‘Big 5’ banks are Lloyds, Barclays, RBS/NatWest, HSBC, Santander
*02*
IB/G/Jun21/7132/2
, 3
Do not write
outside the
Appendix C Selected share price and market capitalisation information box
22 February 2019 6 March 2020
Metro Bank share price (pence) 1430.0 128.0
Metro Bank market capitalisation (£) N/A 218.8m
Barclays Bank market capitalisation (£) N/A 16 850m
Appendix D People using online banking (2009–2019)
(Index: base year 2013)
Appendix E Analysis of UK banking industry (2019)
Turn over ►
*03*
IB/G/Jun21/7132/2
Centre number Candidate number
Surname
Forename(s)
Candidate signatu re
I declare this is my own work.
A-level
BUSINESS
Paper 2 Business 2
Time allowed: 2 hours
Materials For Examiner’s Use
For this paper you must have:
• a calculator. Question Mark
1.1
Instructions 1.2
• Use black ink or black ball-point pen.
1.3
• Fill in the boxes at the top of this page.
• Answer all questions. 1.4
• You must answer the questions in the spaces provided. Do not write 1.5
outside the box around each page or on blank pages. 2.1
• If you need extra space for your answer(s), use the lined pages at the end of
this book. Write the question number against your answer(s). 2.2
• Do all rough work in this answer book. Cross through any work you 2.3
do not want to be marked. 2.4
3.1
Information
• The marks for questions are shown in brackets. 3.2
• The maximum mark for this paper is 100. 3.3
3.4
TOTAL
*Jun217132201* IB/G/Jun21/E9 7132/2
, 2
Do not write
outside the
Answer all questions in the spaces provided. box
0 1 Read the information below and then answer the questions that follow.
Banking on change
The UK banking industry is dominated by the ‘Big 5’ banks. These banks have had
costly networks of physical branches. Recently they have closed many branches,
particularly in rural areas.
New technology and changes to government rules have opened the market to
competition from relatively new entrants called ‘challengers’. Challenger banks target
a niche and aim to provide better customer service.
Metro Bank, like other challengers, has grown fast, but unfortunately it had to declare
losses after a major accounting error in early 2019.
Appendix A Examples of types of challenger bank
Bank(s) Type of service
Monzo, Starling Fully online bank (this type includes 90% of challengers)
Tesco, M&S Bank linked to retailer brand
Metro Bank City branches open 12 hours a day
Appendix B Market share of banks in UK, 2019 (%)
Note: The ‘Big 5’ banks are Lloyds, Barclays, RBS/NatWest, HSBC, Santander
*02*
IB/G/Jun21/7132/2
, 3
Do not write
outside the
Appendix C Selected share price and market capitalisation information box
22 February 2019 6 March 2020
Metro Bank share price (pence) 1430.0 128.0
Metro Bank market capitalisation (£) N/A 218.8m
Barclays Bank market capitalisation (£) N/A 16 850m
Appendix D People using online banking (2009–2019)
(Index: base year 2013)
Appendix E Analysis of UK banking industry (2019)
Turn over ►
*03*
IB/G/Jun21/7132/2
