Test Bank BUSINESS MANANGEMENT ALL SOLUTIONS

Test Bank BUSINESS MANANGEMENT ALL SOLUTIONS Chapter 1: Introduction MULTIPLE CHOICE 1. argued that the major activities of management and leadership are played out differently; but both are essential to an organization. A. Jago B. Zaleznik C. Kotter D. Bass Ans: C Cognitive Domain: Knowledge Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Application of knowledge 2. In the book’s discussion of leadership, power is described as . A. a relational concern for both leaders and followers B. use of force over others to manipulate them C. letting any follower do whatever he or she wants D. forcing people to engage in extreme behaviors Ans: A Cognitive Domain: Comprehension Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Application of knowledge 3. The “natural leader” trait definition of leadership . A. is about the interaction between leaders and followers B. can be learned C. is restricted to those with inborn talent, qualities, or characteristics D. is about developing leadership skills Ans: C Cognitive Domain: Knowledge Answer Location: Leadership Described Difficulty Level: Easy AACSB Standard: Application of knowledge 4. The four key elements of the definition of leadership used in the text are . A. trait, goal, emergent, expert B. process, influence, group, goal C. values, ethics, process, performance D. capability, competency, skill, relationship Cognitive Domain: Analysis Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Analytical thinking 5. In their discussion about management and leadership, Bennis and Nanus said that leaders . A. “do things right” B. “do the right thing” C. “do what followers want” D. “do enough to get the job done” Ans: B Cognitive Domain: Comprehension Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Social responsibility 6. People in the organization like me because I know what I am doing and share knowledge with followers. I have . A. position power B. personal power C. information power D. legitimate power Ans: B Cognitive Domain: Application Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Application of knowledge 7. Chief executive officers of any company have . A. legitimate power B. referent power C. expert power D. personal power Ans: A Cognitive Domain: Comprehension Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Application of knowledge 8. I can emerge as the leader in my group project by . A. telling all group members exactly what to do B. communicating and listening well with group members C. sitting at the head of the table D. being designated by the instructor as the group leader Ans: B Cognitive Domain: Application Answer Location: Assigned Versus Emergent Leadership Difficulty Level: Easy AACSB Standard: Interpersonal relations and teamwork 9. Kellerman argues that in the last 40 years, there has been a shift in leadership power from . A. shared power to top down power B. leader dominated power to shared power with followers C. follower dominated power to shared power with leaders D. referent power focus to coercive power focus Ans: B Cognitive Domain: Analysis Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Analytical thinking 10. Information power is . A. based on followers liking of their leader B. derived from having the ability to provide rewards C. focused on the social contract between leaders and followers D. derived from possessing knowledge that others want or need Ans: D Cognitive Domain: Knowledge Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Application of knowledge 11. Who is responsible for the leadership process? A. followers B. leaders C. organizations D. followers and leaders Ans: D Cognitive Domain: Application Answer Location: Definition and Components Difficulty Level: Easy AACSB Standard: Application of knowledge 12. The common goals element of the definition of leadership means . A. leaders and followers have a mutual purpose B. leaders and followers have similar personalities C. leaders and followers have similar interests D. leaders and followers have a mutual desire for power Ans: A Cognitive Domain: Comprehension Answer Location: Definition and Components Difficulty Level: Easy AACSB Standard: Group and individual behaviors 13. The statement “She/he is born to be a leader” suggests a . A. process definition of leadership B. trait definition of leadership C. gender bias definition of leadership D. coercive definition of leadership Ans: B Cognitive Domain: Comprehension Answer Location: Definition and Components Difficulty Level: Easy AACSB Standard: Application of knowledge 14. Social identity theory would suggest leadership emergence occurs when . A. the group identifies with the leader B. an individual acquires the skills to do the job well C. the group assigns an individual the role of leader D. an individual becomes most like the group prototype Ans: D Cognitive Domain: Comprehension Answer Location: Assigned Versus Emergent Leadership Difficulty Level: Easy AACSB Standard: Application of knowledge 15. Coercive leadership . A. is rewarding players who met their goals B. is forcing followers to engage in extreme behaviors C. is using the influence relationship to affect change D. is supporting ethical behavior amongst team members Ans: B Cognitive Domain: Application Answer Location: Leadership and Coercion Difficulty Level: Easy AACSB Standard: Ethical understanding and reasoning 16. To coerce means to . A. influence others toward a common goal B. influence others to behave ethically C. influence others to do something against their will D. influence others using positive rewards Ans: C Cognitive Domain: Comprehension Answer Location: Leadership and Coercion Difficulty Level: Easy AACSB Standard: Ethical understanding and reasoning 17. Non-leadership is . A. a relational interaction between a group of people toward common goals B. sharing goal development with followers C. leadership that is focused on individual goals D. leadership that is focused on working with followers to achieve common goals Ans: C Cognitive Domain: Comprehension Answer Location: Leadership and Coercion Difficulty Level: Easy AACSB Standard: Application of knowledge 18. The primary functions of leadership are . A. directing, ruling, encouraging B. aligning, visioning, inspiring C. building, maintaining, staffing D. budgeting, controlling, problem solving Ans: B Cognitive Domain: Analysis Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Analytical thinking 19. Simonet and Tett (2012) found that management is distinct from leadership by its focus on . A. extrinsic motivation B. intrinsic motivation C. strategic planning D. creative thinking Ans: A Cognitive Domain: Comprehension Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Analytical thinking 20. Differences between management and leadership include . A. leaders are emotionally involved, whereas managers have low emotional involvement B. managers shape ideas, whereas leaders are reactive in solving problems C. leaders are unidirectional influencers, whereas managers are multidirectional influencers D. leaders are controlling, whereas managers are motivating Ans: A Cognitive Domain: Comprehension Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Analytical thinking 21. The primary functions of management are . A. producing change and movement B. producing positive leadership outcomes C. producing a creative vision D. producing order and consistency Ans: D Cognitive Domain: Comprehension Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Application of knowledge 22. One key to emerging as a leader . A. is to be perceived by others as likable and knowledgeable B. is to be forceful in asserting your opinions C. is to avoid listening to opposing opinions D. is to be perceived by others as commanding and dominant Ans: A Cognitive Domain: Application Answer Location: Assigned Versus Emergent Leadership Difficulty Level: Easy AACSB Standard: Interpersonal relations and teamwork 23. Which of the following bases of power is considered personal power? A. information B. referent C. reward D. legitimate Ans: B Cognitive Domain: Knowledge Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Application of knowledge 24. Scholarly research and popular work on the nature of leadership exploded in this decade. A. 1950s B. 1960s C. 1970s D. 1980s Ans: D Cognitive Domain: Knowledge Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Contexts of organizations in a global society 25. The emerging approach known as servant leadership . A. focuses on followers needs B. focuses on traits C. focuses on adapting to solve problems D. focuses on spirituality Ans: A Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Application of knowledge 26. Which way of classifying leadership involves capabilities to make leadership possible? A. group process B. personality C. skills D. power Ans: C Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Analytical thinking 27. The process definition of leadership implies . A. leadership is linear B. leadership is one-way, top-down C. leadership is leader centered D. leadership is reciprocal between leaders and followers Ans: D Cognitive Domain: Knowledge Answer Location: Definition and Components Difficulty Level: Easy AACSB Standard: Application of knowledge 28. Although there are clear differences between management and leadership, . A. there is little research to support one or the other B. leadership is more valued than management C. the two constructs overlap D. management is more valued than leadership Ans: C Cognitive Domain: Comprehension Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Analytical thinking 29. argued that leaders and managers are distinct; they are different types of people. A. Jago B. Zaleznik C. Kotter D. Bass Ans: B Cognitive Domain: Knowledge Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Application of knowledge 30. Leaders’ power to provide pay raises and promotions is . A. reward B. coercive C. legitimate D. referent Ans: A Cognitive Domain: Comprehension Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Application of knowledge 31. Defining leadership as a process means . A. it is a transactional event between leader and followers B. it is restricted to certain people C. it is an inborn trait or characteristic D. it may only take place in formal groups Ans: A Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Application of knowledge 32. Which of the following is not one of the classifications for a definition of leadership? A. the focus of group process B. an artistic process C. a behavior D. a personality trait Ans: B Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Analytical thinking 33. The primary functions of management are . A. planning, organizing, staffing, and controlling B. forming, storming, norming, and reforming C. building, breaking down, rebuilding, and maintaining D. ruling, listening, adapting, and adjusting Ans: A Cognitive Domain: Analysis Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Analytical thinking 34. Some positive communication behaviors that account for successful leader emergence are . A. sense of humor, facial expressiveness B. being dominant, speaking frequently C. differentiating oneself from the group, challenging group norms D. being informed, initiating new ideas Ans: D Cognitive Domain: Comprehension Answer Location: Assigned Versus Emergent Leadership Difficulty Level: Moderate AACSB Standard: Individual and group behavior 35. Leadership definitions have evolved during the 20th century in the following way: . A. the trait approach remains the most popular approach over time B. a leader’s power remains a key requirement for goal accomplishment C. focus on leadership effectiveness became prominent in the 1970s D. leadership research peaked in the 1980s Ans: D Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Moderate AACSB Standard: Contexts of organizations in a global society 36. Fisher associates all of the following positive communication behaviors with emergent leadership, except . A. being verbally involved B. establishing roles C. seeking others’ opinions D. initiating new ideas Ans: B Cognitive Domain: Comprehension Answer Location: Assigned Versus Emergent Leadership Difficulty Level: Easy AACSB Standard: Group and individual behaviors 37. You are told you need to work weekends. Your supervisor gives you a pay raise in return. What type of power is your supervisor using? A. referent B. expert C. legitimate D. reward Ans: D Cognitive Domain: Application Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Application of knowledge 38. Leadership is a phenomenon that takes place in the context of the interaction between leaders and followers. This viewpoint would suggest leadership is accessible by all . A. reward B. referent C. process D. trait Ans: C Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Application of knowledge 39. You really enjoy working for your boss and look up to her or him as a role model. You are more than willing to work hard for the organization because of your relationship with your boss. This is an example of . A. legitimate power B. coercive power C. position power D. personal power Ans: D Cognitive Domain: Application Answer Location: Leadership and Power Difficulty Level: Moderate AACSB Standard: Application of knowledge 40. On the way to track practice you get pulled over for speeding. When you arrive to practice late, the coach makes you run laps. This is an example of . A. legitimate power B. coercive power C. expert power D. personal power Ans: B Cognitive Domain: Application Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Application of knowledge 41. Often leadership occurs within a context where one individual influences a group of others to accomplish goals. Which best describes this component of leadership? A. Leadership occurs in groups. B. Leadership involves influence. C. Leadership includes organizations. D. Leadership includes attention to common goals. Ans: A Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Analytical thinking 42. Watson and Hoffman's study on leadership emergence with regard to gender-biased perceptions would suggest . A. influential women were rated the same as men in terms of leadership B. women are much more likeable than men C. emergence in leadership has little to do with gender bias D. there continue to be barriers to women's emergence as leaders in some settings Ans: D Cognitive Domain: Application Answer Location: Assigned Versus Emergent Leadership Difficulty Level: Easy AACSB Standard: Contexts of organizations in a global society 43. Kotter suggested that management produces and . A. change and structure B. vision and order C. order and consistency D. change and movement Ans: C Cognitive Domain: Knowledge Answer Location: Leadership and Management Difficulty Level: Easy AACSB Standard: Application of knowledge 44. You are trying to explain to your friend the difference between managers and leaders. You would be most accurate in saying . A. leaders and managers cannot coexist in an organization B. leaders make more money than managers C. managers maintain order and leaders seek change D. managers have more referent power than leaders Ans: C Cognitive Domain: Application Answer Location: Leadership and Management Difficulty Level: Moderate AACSB Standard: Analytical thinking 45. In which way will leadership and power be approached in upcoming chapters? A. as a form of coercion B. as positional power C. from the perspective of the follower D. as a relational concern for both leaders and followers Ans: D Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Application of knowledge 46. Understanding the nature of leadership has proved to be quite the challenge for practitioners and researchers because . A. its appeal is limited to academics and scholars B. very little research has been done C. it has not received much attention D. it is a highly valued phenomenon that is very complex Ans: D Cognitive Domain: Comprehension Answer Location: Summary Difficulty Level: Easy AACSB Standard: Application of knowledge 47. Your parents and older siblings are all successful elected officials. After graduation, it is suggested by many that you should seek office and, in turn, they offer you their support. Which best describes the leadership approach being demonstrated by your supporters? A. behavioral approach to leadership B. leadership as a process C. trait perspective D. expert power Ans: C Cognitive Domain: Application Answer Location: Leadership Defined Difficulty Level: Moderate AACSB Standard: Analytical thinking 48. As captain of the soccer team, your primary concern is winning games and maintaining the strength of the team. Your players couldn’t care less about teamwork and just want to win. Which component of leadership would you recommend the leader focus on? A. roles B. common goals C. process D. influence Ans: B Cognitive Domain: Application Answer Location: Leadership Defined Difficulty Level: Moderate AACSB Standard: Interpersonal relations and teamwork 49. The leader is at the core of group change and activity, representing the backbone of the group or organization. Leadership is viewed as . A. focus of group processes B. personality perspective C. leadership as an act D. leadership as a behavior Ans: A Cognitive Domain: Comprehension Answer Location: Leadership Defined Difficulty Level: Easy AACSB Standard: Application of knowledge 50. Jeffrey is the chief financial officer of an established marketing firm. He recently learned that the company is going to try to merge with a new firm. He shares this potential merger with only a few of his mid-level managers he trusts. Jeffrey has . A. information and referent power B. reward and referent power C. information and legitimate power D. personal and information power Ans: C Cognitive Domain: Application Answer Location: Leadership and Power Difficulty Level: Moderate AACSB Standard: Application of knowledge 51. Coercive leadership is not considered ideal leadership as defined in this text because . A. influence in leadership includes followers and leaders working toward a common goal B. process is a part of the definition in both coercion and leadership C. forcing and manipulative behaviors are legitimate leadership tactics D. coercive leadership involves both individual and common goals Ans: A Cognitive Domain: Application Answer Location: Leadership and Power Difficulty Level: Easy AACSB Standard: Ethical understanding and reasoning 52. My boss really does not understand the technical aspects of the job my group is trying to complete. I understand the intricacies of the project, and my team members come to me with all of their questions. What has happened in this work setting? A. I have taken control and power of the group. B. I have undermined my boss. C. I have emerged as the team leader. D. My boss is no longer a leader. Ans: C Cognitive Domain: Application Answer Location: Emergent and Assigned Leadership Difficulty Level: Moderate AACSB Standard: Group and individual behaviors 53. Writing about and researching leadership is . A. declining in popularity B. a universally appealing topic C. simplistic rather than complex D. less popular in the business area than in social sciences Ans: B Cognitive Domain: Comprehension Answer Location: Summary Difficulty Level: Easy AACSB Standard: Application of knowledge 54. Leadership and management . A. are completely separate entities B. occur only in large corporations C. occur only in small organizations D. are both needed in organizations Ans: D Cognitive Domain: Comprehension Answer Location: Summary Difficulty Level: Easy AACSB Standard: Analytical thinking 55. The faculty member on your study abroad trip to Costa Rica has traveled there many times and is quite knowledgeable about the country and places you visited. She gave you guidance about the country, local culture, and safety issues while you were interning with the local farmers. The faculty member was using . A. referent power B. positional power C. coercive power