SMU-SSG
Exploration of Future
Skills-Jobs Portal
,Content
▸ Project Overview
▸ Customer Journey
▸ Key Features Mapping
▹ Course & Job Recommendation
▹ Resume Customisation
▹ Anti-ghosting feature
▹ Integrate Applications Across Job Portals
▸ Demo
▸ Conclusion
,Problem Statement & Recap
How do we revamp and envisage a megaportal to seamlessly connect
students, employees, employers and Institutes of Higher Learning in
Singapore based on current sentiments and data?
Overview (Problem) Customer Journey Key Features Demo Conclusion
, Solution Statement
"What do consumers/citizens hope to see on a combined portal?"
1. Conduct surveys and interviews to gather information
2. Map pain points to customer journey
3. Decide on the key features for the new portal based on principles
crystallized from data collection
Overview (Solution) Customer Journey Key Features Demo Conclusion
Exploration of Future
Skills-Jobs Portal
,Content
▸ Project Overview
▸ Customer Journey
▸ Key Features Mapping
▹ Course & Job Recommendation
▹ Resume Customisation
▹ Anti-ghosting feature
▹ Integrate Applications Across Job Portals
▸ Demo
▸ Conclusion
,Problem Statement & Recap
How do we revamp and envisage a megaportal to seamlessly connect
students, employees, employers and Institutes of Higher Learning in
Singapore based on current sentiments and data?
Overview (Problem) Customer Journey Key Features Demo Conclusion
, Solution Statement
"What do consumers/citizens hope to see on a combined portal?"
1. Conduct surveys and interviews to gather information
2. Map pain points to customer journey
3. Decide on the key features for the new portal based on principles
crystallized from data collection
Overview (Solution) Customer Journey Key Features Demo Conclusion
