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Examen

. Consumer Behaviour (2 Ed),by Frank Kardes Maria Cronley Thomas Cline |Instructors Manual|Test bank reviewed/Updated for 2021

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The Test bank borrows from the elaborated text book fielding questions specially tailored to the text book topics to equip the student with what questions to expect in the quiz’s tests and exams. This wide-ranging yet focused text provides an informative introduction to consumer behavior supported by in-depth, scientifically grounded coverage of key principles and applications. CONSUMER BEHAVIOR, Second Edition, devotes ample attention to "classic" consumer behavior topics, including consumer information processing, consumer decision making, persuasion, social media and the role of culture and society on consumer behavior. In addition, this innovative text explores important current topics and trends relevant to modern consumer behavior, such as international and ethical perspectives, an examination of contemporary media, and a discussion of online tactics and branding strategies. This versatile text strikes an ideal balance among theoretical concepts, cutting-edge research findings, and applied real-world examples that illustrate how successful businesses apply consumer behavior to develop better products and services, market them more effectively, and achieve a sustainable competitive advantage. With its strong consumer-focused, strategy-oriented approach . Consumer behavior includes consumers' emotional, mental, and behavioral responses associated with the activities of purchase, use, and disposal of good and services. a. True b. False. Individual consumers purchase goods and services to satisfy their own personal needs and wants or to satisfy the need and wants of others. a. True b. False. Hospitals, schools, and goverrnnent agencies are all considered organizational consumers. a. True b. False. Consumer behavior researchers are interested in consumer responses, which include their emotional, mental, and behavior responses. a. True b. Fals. Paula likes to sew quilts. She often collects old clothes from her family and friends to cut up and use in her quilts. When she does this, Paula is engaging in a consumer use/consumption activity. a. True b. Falseentails all consumer activities associated with the purchase, use, and disposal of goods and services, including the consumer's emotional, mental, and behavioral responses that precede, determine, and follow these activities. a. Public policy b. Consumer Behavior c. Marketing d. Consumption e. The marketing conceptConsumer behavior researchers are interested in consumer responses. These responses primarily include which of following: a. thoughts, beliefs, and cognition b. feelings, emotions, and attitudes c. motivation and behavior d. emotions, cognition, and behavior e. researchers are really only concerned with behavior

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