Inhoud
Manage team collaboration with Microsoft Teams ................................................................................ 4
Prepare for a Teams deployment with Microsoft 365 ........................................................................ 4
Introduction to Microsoft Teams .................................................................................................... 4
Explore the Teams user experience ................................................................................................ 4
Survey the Teams architecture........................................................................................................ 5
Understand Teams management tools ........................................................................................... 7
Manage Teams licensing ................................................................................................................. 9
Plan for Teams governance ............................................................................................................. 9
Plan for lifecycle management ...................................................................................................... 10
Review Teams networking requirements ..................................................................................... 12
Utilize your bandwidth .................................................................................................................. 12
Deploy Microsoft Teams clients ........................................................................................................ 13
Introduction to Teams clients ....................................................................................................... 13
Plan to deploy Teams desktop clients ........................................................................................... 13
Plan to deploy Teams web clients ................................................................................................. 13
Plan to deploy Teams mobile clients ............................................................................................. 14
Manage Microsoft Teams.................................................................................................................. 14
Introduction to managing Teams .................................................................................................. 14
Create an organization-wide team ................................................................................................ 14
Designate Teams roles .................................................................................................................. 15
Recognize the role of Microsoft 365 Groups................................................................................. 16
Manage external access ................................................................................................................ 17
Manage dynamic membership ...................................................................................................... 18
Manage messaging policies ........................................................................................................... 18
Manage apps, bots, and connectors in Microsoft Teams ................................................................. 19
Introduction to apps, bots, and connectors .................................................................................. 19
Customize apps settings ................................................................................................................ 19
Configure and manage apps .......................................................................................................... 19
Configure and manage bots for private chats and channels ......................................................... 20
Add Teams connectors .................................................................................................................. 20
Manage meetings, conferences, and events with Microsoft Teams ................................................ 21
Introduction to Teams meetings and conferencing ...................................................................... 21
Plan for meeting and conferencing deployment........................................................................... 21
Manage meeting policies .............................................................................................................. 23
, Manage meeting settings .............................................................................................................. 24
Manage meeting recordings ......................................................................................................... 24
Use Audio Conferencing ................................................................................................................ 25
Plan for live events ........................................................................................................................ 26
Monitor call quality ....................................................................................................................... 27
Upgrade to Microsoft Teams................................................................................................................. 28
Getting started with your Teams upgrade ........................................................................................ 28
Introduction to your Teams upgrade ............................................................................................ 28
Why move to Teams? .................................................................................................................... 28
The Teams upgrade process .......................................................................................................... 28
Coexistence of Teams and Skype for Business .............................................................................. 28
Hybrid connectivity between Skype for Business Server and Microsoft 365................................ 29
Plan your Teams upgrade .................................................................................................................. 30
Introduction to planning your Teams upgrade ............................................................................. 30
Assess your current environment ................................................................................................. 30
Prepare your IT staff for Microsoft Teams .................................................................................... 30
Verify your environment meets all prerequisites and dependencies for Teams .......................... 31
Prepare your network for upgrading to Teams ............................................................................. 31
Prepare your service for upgrading to Teams ............................................................................... 34
Prepare your users for Teams ....................................................................................................... 34
Conduct a user pilot ...................................................................................................................... 35
Understand coexistence and interoperability ................................................................................... 37
Introduction to coexistence and interoperability ......................................................................... 37
Coexistence of Teams and Skype for Business .............................................................................. 37
How the available functionality in Teams client changes based on mode ................................... 38
Manage migration and coexistence .............................................................................................. 41
Upgrade to Teams from Skype for Business...................................................................................... 42
Upgrade from Skype for Business Online to Teams ...................................................................... 42
Upgrade from Skype for Business on-premises to Teams............................................................. 43
Understand hybrid connectivity ........................................................................................................ 45
Introduction to hybrid connectivity .............................................................................................. 45
Plan hybrid connectivity requirements between Skype for Business Server and Microsoft 365 . 45
Configure hybrid connectivity ....................................................................................................... 45
Configure Azure AD Connect for hybrid environments................................................................. 45
Configure Skype for Business hybrid ............................................................................................. 47
Move users between on-premises and the cloud ......................................................................... 47
, Disable hybrid to complete migration to the cloud ...................................................................... 48
Day1: Teams Overview .......................................................................................................................... 49
Managing Teams Security and compliance ........................................................................................... 55
Day 2: Implementing Security and Governance .................................................................................... 70
Day 3: Upgrading from Skype for Business to Microsoft Teams ........................................................... 96
Day 4: Managing Collaboration in Microsoft Teams ........................................................................... 119
Day 5: Managing Communicatino in Microsoft Teams ....................................................................... 142
Exam learning path for Teams Administrator ..................................................................................... 166
, Manage team collaboration with Microsoft Teams
Prepare for a Teams deployment with Microsoft 365
Introduction to Microsoft Teams
Microsoft Teams is your hub for teamwork in Microsoft 365. Teams is a chat-based workspace that
brings together chat, meetings, calling, and Microsoft 365, all-in-one.
Teams meets the communication needs of a diverse workforce by providing a complete meeting and
calling solution, including chat, voice, and video.
Explore the Teams user experience
What are teams?
A team is a collection of people, content, and tools surrounding different projects and outcomes
within an organization. Teams can be created to be private to only invited users. Teams can also be
created to be public and open and anyone within the organization can join (up to 5,000 members).
What are channels?
Channels are dedicated sections within a team that keep conversations organized by specific topics,
projects, or disciplines. Files that you share in a channel (on the Files tab) are stored in SharePoint.
What is chat?
While channel conversations are public, chats are just between you and someone else. Think of them
like instant messages in other messaging apps. Private chats are only visible to the chat participants.
Manage team collaboration with Microsoft Teams ................................................................................ 4
Prepare for a Teams deployment with Microsoft 365 ........................................................................ 4
Introduction to Microsoft Teams .................................................................................................... 4
Explore the Teams user experience ................................................................................................ 4
Survey the Teams architecture........................................................................................................ 5
Understand Teams management tools ........................................................................................... 7
Manage Teams licensing ................................................................................................................. 9
Plan for Teams governance ............................................................................................................. 9
Plan for lifecycle management ...................................................................................................... 10
Review Teams networking requirements ..................................................................................... 12
Utilize your bandwidth .................................................................................................................. 12
Deploy Microsoft Teams clients ........................................................................................................ 13
Introduction to Teams clients ....................................................................................................... 13
Plan to deploy Teams desktop clients ........................................................................................... 13
Plan to deploy Teams web clients ................................................................................................. 13
Plan to deploy Teams mobile clients ............................................................................................. 14
Manage Microsoft Teams.................................................................................................................. 14
Introduction to managing Teams .................................................................................................. 14
Create an organization-wide team ................................................................................................ 14
Designate Teams roles .................................................................................................................. 15
Recognize the role of Microsoft 365 Groups................................................................................. 16
Manage external access ................................................................................................................ 17
Manage dynamic membership ...................................................................................................... 18
Manage messaging policies ........................................................................................................... 18
Manage apps, bots, and connectors in Microsoft Teams ................................................................. 19
Introduction to apps, bots, and connectors .................................................................................. 19
Customize apps settings ................................................................................................................ 19
Configure and manage apps .......................................................................................................... 19
Configure and manage bots for private chats and channels ......................................................... 20
Add Teams connectors .................................................................................................................. 20
Manage meetings, conferences, and events with Microsoft Teams ................................................ 21
Introduction to Teams meetings and conferencing ...................................................................... 21
Plan for meeting and conferencing deployment........................................................................... 21
Manage meeting policies .............................................................................................................. 23
, Manage meeting settings .............................................................................................................. 24
Manage meeting recordings ......................................................................................................... 24
Use Audio Conferencing ................................................................................................................ 25
Plan for live events ........................................................................................................................ 26
Monitor call quality ....................................................................................................................... 27
Upgrade to Microsoft Teams................................................................................................................. 28
Getting started with your Teams upgrade ........................................................................................ 28
Introduction to your Teams upgrade ............................................................................................ 28
Why move to Teams? .................................................................................................................... 28
The Teams upgrade process .......................................................................................................... 28
Coexistence of Teams and Skype for Business .............................................................................. 28
Hybrid connectivity between Skype for Business Server and Microsoft 365................................ 29
Plan your Teams upgrade .................................................................................................................. 30
Introduction to planning your Teams upgrade ............................................................................. 30
Assess your current environment ................................................................................................. 30
Prepare your IT staff for Microsoft Teams .................................................................................... 30
Verify your environment meets all prerequisites and dependencies for Teams .......................... 31
Prepare your network for upgrading to Teams ............................................................................. 31
Prepare your service for upgrading to Teams ............................................................................... 34
Prepare your users for Teams ....................................................................................................... 34
Conduct a user pilot ...................................................................................................................... 35
Understand coexistence and interoperability ................................................................................... 37
Introduction to coexistence and interoperability ......................................................................... 37
Coexistence of Teams and Skype for Business .............................................................................. 37
How the available functionality in Teams client changes based on mode ................................... 38
Manage migration and coexistence .............................................................................................. 41
Upgrade to Teams from Skype for Business...................................................................................... 42
Upgrade from Skype for Business Online to Teams ...................................................................... 42
Upgrade from Skype for Business on-premises to Teams............................................................. 43
Understand hybrid connectivity ........................................................................................................ 45
Introduction to hybrid connectivity .............................................................................................. 45
Plan hybrid connectivity requirements between Skype for Business Server and Microsoft 365 . 45
Configure hybrid connectivity ....................................................................................................... 45
Configure Azure AD Connect for hybrid environments................................................................. 45
Configure Skype for Business hybrid ............................................................................................. 47
Move users between on-premises and the cloud ......................................................................... 47
, Disable hybrid to complete migration to the cloud ...................................................................... 48
Day1: Teams Overview .......................................................................................................................... 49
Managing Teams Security and compliance ........................................................................................... 55
Day 2: Implementing Security and Governance .................................................................................... 70
Day 3: Upgrading from Skype for Business to Microsoft Teams ........................................................... 96
Day 4: Managing Collaboration in Microsoft Teams ........................................................................... 119
Day 5: Managing Communicatino in Microsoft Teams ....................................................................... 142
Exam learning path for Teams Administrator ..................................................................................... 166
, Manage team collaboration with Microsoft Teams
Prepare for a Teams deployment with Microsoft 365
Introduction to Microsoft Teams
Microsoft Teams is your hub for teamwork in Microsoft 365. Teams is a chat-based workspace that
brings together chat, meetings, calling, and Microsoft 365, all-in-one.
Teams meets the communication needs of a diverse workforce by providing a complete meeting and
calling solution, including chat, voice, and video.
Explore the Teams user experience
What are teams?
A team is a collection of people, content, and tools surrounding different projects and outcomes
within an organization. Teams can be created to be private to only invited users. Teams can also be
created to be public and open and anyone within the organization can join (up to 5,000 members).
What are channels?
Channels are dedicated sections within a team that keep conversations organized by specific topics,
projects, or disciplines. Files that you share in a channel (on the Files tab) are stored in SharePoint.
What is chat?
While channel conversations are public, chats are just between you and someone else. Think of them
like instant messages in other messaging apps. Private chats are only visible to the chat participants.
