TEST BANK FOR JOURNEY ACROSS THE LIFE SPAN 6TH EDITION BY POLAN

Chapter 2. Communication – Test Questions 1. Communication is the: a. Last step in the nursing process b. Most vital link between diagnosis and disease c. Exchange of information and ideas d. Basis for all thinkingprocesses Answer: 2. Part of the communication process is: a. Emotional b. Mental c. Physical d. Feedback Answer: 3. The person who interprets the message is called the: a. Sender b. Receiver c. Method d. Process Answer: 4. A form of verbal communication is: a. Body language b. Gestures c. Appearance d. Words Answer: 5. A professional appearance by the health care worker can communicate: Polan, Journey Across the Life Span, 6e WTB-02-2 a. Incompetence b. Uncaring c. Pride d. Acceptance Answer: 6. Which of the following behaviors by your patient indicates a willingness to communicate? a. Downcast eyes b. Face toward you c. Legs tightly crossed d. Slumping posture Answer: 7. Which of the following describes nonverbal behavior? Select all that apply. Formatted: Font: Italic a. Gestures b. Spoken word c. Tone of voice d. Aggressive style Answer: 8. Periods of silence during the communication process allow the health care worker to: a. Redirect the patient b. Observe nonverbalbehavior c. Relieve the patient’sanxiety d. Minimize rejection Answer: 9. The communication style that serves to empower the individual is: a. Assertive b. Unassertive c. Aggressive d. Passive