LDR 531 Final Exam - Question and Answers (LATEST)

Mintzberg concluded that managers perform 10 different, highly interrelated roles. Which of the following is one of the broad categories into which these roles might be grouped? Over the past 2 decades, business schools have added required courses on people skills to many of their curricula. Why have they done this? Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals? Which of the following is not 1 of the 4 primary management functions? Determining how tasks are to be grouped is part of which management function? Which of the following is least likely to be considered a manager? Which of the following is a reason that the study of organizational behavior is useful? Which behavioral science discipline is most focused on understanding individual behavior? What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do? Which of the following is a generic term that covers a broad range of feelings people experience? Erin works on a software help desk. After being yelled at by a customer about the state of her company's software, she becomes angry, and has to take a short break to calm down. What makes her anger an emotion rather than a mood? Which of the following statements is generally accepted by experts? What does the Myers-Briggs Type Indicator classification of S or N stand for? All of the following are classifications on the Myers-Briggs Type Indicator except If personality characteristics were completely dictated by, they would be fixed at birth and no amount of experience could alter them. Henry is dissatisfied with his job, but believes that his supervisor is a good man who will do the right thing. Henry has decided that if he just waits, conditions will improve. Henry's approach to this problem is termed . Compared to people who have a negative core self-evaluation, people who have a positive core self-evaluation . Which of the following is not generally true? Which of the following qualities is not found in work groups? Which of the following statements best defines a work group? Which of the following helps explain the current popularity of teams? Groups based on support for a given sports team are examples of what sort of group? What are the five stages of group development? What sort of group is defined by the organization's structure? Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion, but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. It is likely that Zach is experiencing which of the following: What sort of group should you avoid if you want to minimize interpersonal conflict? High levels of conflict are always detrimental to group performance. Leadership is best defined as . Which of the following statements regarding leadership is true? 30) John Kotter argues that management focuses on coping with complexity, whereas leadership focuses on coping with . Which model represents the theory that effective group performance depends on the proper match between a leader's style and the degree to which the situation gives control to the leader? All contingency theories are based on the idea that effective leadership performance depends on Fiedler's contingency model assumes that an individual's leadership style is ----------. According to Hersey and Blanchard, readiness encompasses the ----------. Hersey and Blanchard's leadership theory differs from other leadership theories primarily because it ----------. Hersey and Blanchard say that the laissez-faire leadership style should be used when employees are ---------- to accomplish a task. Phrases such as "more cultural diversity," "many new entrants with inadequate skills," and "increase in aging workers" are all examples of what force for change? An example of change in the nature of the work force is an increase in ----------. Change activities that are ---------- and goal-oriented are termed planned change. Which tactic for overcoming resistance to change basically assumes that the source of resistance lies in misinformation? Using covert influence to overcome resistance to change is called ----------. If individuals resisting change are included in making change decisions in an attempt to gain their support, this approach is called ----------. For much of the first half of the 20th century, managers viewed work specialization as ----------. Organizational structure has six key elements. Which of the following is not one of these elements? ---------- defines how job tasks are formally divided, grouped, and coordinated. When an organization takes on a life of its own, it can be said that it has ----------. The key characteristic of organizational culture that addresses the degree to which employees are expected to exhibit precision is termed ----------. Which of the following is not a characteristic of organizational culture? Leaders achieve goals, and power is ----------. Power does not require goal compatibility, merely ----------. Which of the following statements is true concerning power?