QMHA Test Prep
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program
bills for that meeting, that is typically considered Medicaid fraud. If a QMHA reports
meeting with a client for an hour, when they only met with the client for 7 minutes, that is
typically considered:
a. A training issue requiring corrective action with the QMHA.
b. A supervision issue, because the QMHA needs support in learning how to better
engage with clients to maintain contact.
c. Medicaid Fraud. - c
Identify the correct answer
Which of the following is a violation of the MHACBO Code of Conduct:
a. Engaging in an intimate/sexual relationship with a client at your agency who is on
your caseload to whom you are providing direct services.
b. Engaging in an intimate/sexual relationship with a client at your agency who is NOT
on your direct caseload, to whom you have NOT provided any direct services.
c. All of the above. - c
Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other
resources, while Care Coordination facilitates communication between various
providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients
in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers
and assisting them in getting to those appointments, including arranging transportation.
-a
Identify the correct answer
An example of active listening is:
, a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - b
Identify the correct answer
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.
c. If the client is also receiving substance use disorder services at your agency. - c
Identify the correct answer
One of the easiest ways to implement a strength-based approach with clients is to:
a. Ask clients about their prior success and how they achieved them.
b. Observe both the client's strengths and weaknesses and review those with the client
in a fair and honest assessment.
c. Give the client an assignment to write down all of their strengths and bring that
homework assignment in for review. - a
Identify the correct answer
Which of the following is the BEST example of an open-ended question:
a. Did you have a good day today?
b. Are you feeling suicidal?
c. Can you tell me how you've been doing over the past week? - c
Identify the correct answer
Which of the following is within the QMHA scope of practice?
a. Making recommendations for alternative medications to discuss with their prescriber
when clients are dissatisfied with their current medications.
b. Interviewing clients and family members, collecting data, to be used in the formulation
of a QMHP diagnostic assessment.
c. Assessing the legitimacy of a client's statements regarding alleged child abuse and if
deemed legitimate making a report of those allegations to the authorities. - b
Identify the correct answer.
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program
bills for that meeting, that is typically considered Medicaid fraud. If a QMHA reports
meeting with a client for an hour, when they only met with the client for 7 minutes, that is
typically considered:
a. A training issue requiring corrective action with the QMHA.
b. A supervision issue, because the QMHA needs support in learning how to better
engage with clients to maintain contact.
c. Medicaid Fraud. - c
Identify the correct answer
Which of the following is a violation of the MHACBO Code of Conduct:
a. Engaging in an intimate/sexual relationship with a client at your agency who is on
your caseload to whom you are providing direct services.
b. Engaging in an intimate/sexual relationship with a client at your agency who is NOT
on your direct caseload, to whom you have NOT provided any direct services.
c. All of the above. - c
Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other
resources, while Care Coordination facilitates communication between various
providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients
in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers
and assisting them in getting to those appointments, including arranging transportation.
-a
Identify the correct answer
An example of active listening is:
, a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - b
Identify the correct answer
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.
c. If the client is also receiving substance use disorder services at your agency. - c
Identify the correct answer
One of the easiest ways to implement a strength-based approach with clients is to:
a. Ask clients about their prior success and how they achieved them.
b. Observe both the client's strengths and weaknesses and review those with the client
in a fair and honest assessment.
c. Give the client an assignment to write down all of their strengths and bring that
homework assignment in for review. - a
Identify the correct answer
Which of the following is the BEST example of an open-ended question:
a. Did you have a good day today?
b. Are you feeling suicidal?
c. Can you tell me how you've been doing over the past week? - c
Identify the correct answer
Which of the following is within the QMHA scope of practice?
a. Making recommendations for alternative medications to discuss with their prescriber
when clients are dissatisfied with their current medications.
b. Interviewing clients and family members, collecting data, to be used in the formulation
of a QMHP diagnostic assessment.
c. Assessing the legitimacy of a client's statements regarding alleged child abuse and if
deemed legitimate making a report of those allegations to the authorities. - b
Identify the correct answer.
