Organization Theory & Design
Richard Daft
13th Edition
All Chapters Complete (Questions with Rationalized Answers)
,Table of Contents
Part I: Introduction to Organizations
1. Organizations and Organization Theory
Part II: Organizational Purpose and Structural Design
2. Strategy, Organization Design, and Effectiveness
3. Fundamentals of Organization Structure
Part III: Open System Design Elements
4. The External Environment
5. Interorganizational Relationships
6. Designing Organizations for the International Environment
7. Designs for Social Impact: Dual-Purpose Organizations, Corporate Sustainability,
and Ethics
Part IV: Internal Design Elements
8. Manufacturing and Service Technologies
9. Designs for Digital Organizations and Big Data
10.Organization Size, Life Cycle, and Decline
Part V: Managing Dynamic Processes
11.Organizational Culture and Control
12.Innovation and Change
13.Decision-Making Processes
14.Conflict, Power, and Politics
,1. Organization design:
a. encompasses larger elements that influence structural dimensions, including the organization’s
size, technology, environment, culture, and goals.
b. gives us the tools to evaluate and understand how and why some organizations grow and
succeed while others do not.
c. obtains inputs from the external environment, adds value through a transformation process, and
discharges products and services back to the environment.
d. provides labels to describe the internal characteristics of an organization.
ANSWER: b
RATIONALE: Feedback: Organization design gives us the tools to evaluate and
understand how and why some organizations grow and succeed while
others do not. It helps us explain what happened in the past, as well as what
might happen in the future, so that we can manage organizations more
effectively.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.01-03 - 01-03
NATIONAL STANDARDS: United States - AACSB: Analytic
TOPICS: Organization Design in Action
KEYWORDS: Bloom’s: Understand
2. refers to economic development that generates wealth and meets the needs of the current
generation while saving the environment so future generations can meet their needs as well. a.
Centralization
b. Formalization
c. Contingency
d. Sustainability
ANSWER: d
RATIONALE: Feedback: Many companies are embracing the philosophy of sustainability,
which refers to economic development that generates wealth and meets the
needs of the current generation while saving the environment so future
generations can meet their needs as well.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.01-02 - 01-02
NATIONAL STANDARDS: United States - AACSB: Analytic
TOPICS: Organization Design in Action
, KEYWORDS: Bloom’s: Understand
3. Pendant Inc., a retail chain based in England, has implemented an energy-efficient trucking fleet. It is
increasing its use of green materials in buildings, and aims to dispose all the waste of the company by
2025. Which of the following measures is Pendant Inc. focusing its efforts on? a. Going green b.
Scientific management
c. Contingency
d. Centralization
ANSWER: a
RATIONALE: Feedback: Pendant Inc. is focusing its efforts on going green. Going green
has become a new business imperative, driven by shifting social attitudes,
new government policies, climate changes, and the information technology
that quickly spreads news of a corporation’s negative impact on the
environment.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.01-02 - 01-02
NATIONAL STANDARDS: United States - AACSB: Reflective Thinking TOPICS:
Organization Design in Action KEYWORDS:
Bloom’s: Apply
4. refers to technologies, skills, and processes for searching and examining massive sets of data to
uncover hidden patterns and correlations. a. Scientific management
b. Social business
c. A social media program
d. Big data analytics
ANSWER: d
RATIONALE: Feedback: Big data analytics refers to technologies, skills, and processes for
searching and examining massive sets of data to uncover hidden patterns
and correlations. Big data is not just for online companies.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.01-02 - 01-02
NATIONAL STANDARDS: United States - AACSB: Analytic TOPICS:
Organization Design in Action KEYWORDS:
Bloom’s: Remember
5. Which of the following is a difference between for-profit businesses and nonprofit organizations?