MPO FINAL EXAM UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
1.) Which of the following job attitudes reflects the extent to which employees
believe their organization values their contribution and genuinely cares about
their well-being?
Answer:
Perceived Organizational Support-values and attitudes
Question:
2.) According to behavioral theories of leadership which of the following
represents a type of task-oriented leader behavior?(Leadership Effectiveness
Chapter)
Answer:
Initiating Structure
Question:
3.) The HR manager at Youth Adventures Inc. has decided to evaluate a new
test to use in employee selection. She decides to give the test to all applicants
but not use the results during selection. After the newly hired employees work
for awhile she will then collect a measure of employee performance and
correlate it with their prior test scores. She is assessing the ______ of the test.
Answer:
Predictive Validity (pg 87 selection and placement chapter)
Question:
4.) Highly cohesive groups are prone to an illusion that causes them to make
excessively optimistic and risky decisions. This best describes the _____________
symptom of groupthink.
Answer:
Invulnerability
Question:
5.) US Steel Corp. is a firm whose workers work in an old facility. Its employees
request a government inspection to ensure that they are not exposed to any
hazardous materials while working in the facility. Which of the following acts
gives them the right to do so?
Answer:
Occupational Safety and Health Act
Question:
6.) When giving an annual performance reviews to his sales employees Martin
thinks customer sat-
isfaction surveys provide biased information. This represents the _____________
component of Martin's attitude toward customer satisfaction surveys.
Answer:
Cognitive (Values and Attitudes pg. 316)
, Question:
7.) Helen always strives for an A in classes she takes. Last week she received
her grade for a group assignment in Managing People and Organizations and
she received a C. This is likely to cause:
Answer:
Conflict of unmet expectations
Question:
8.) _______ refers to the fairness of your pay relative to others in the
organization in different jobs.
Answer:
Internal Equity pg. 182 Pay structures
Question:
9.) Which of the following statements is true about the purpose of the
Competing Value Framework?
Answer:
It provides a practical way for understanding, measuring, and changing
organizational culture.
Question:
10.) A national retail clothing company has been hiring only Caucasian male,
sales associates between the ages of 18 and 26 (all other applicants have
simply been turned away), because its executives believe doing so is consistent
with its brand image (e.g., youthful, preppy). In what form of discrimination is
this company engaging?
Answer:
Disparate Treatment
Question:
11.) "Tell me about the most recent experiences you had dealing with a rude
customer and how you handled that situation?" This question could be a part
of a(n):
Answer:
Experience-Based Interview -pg 99 selection and placement
Question:
12.) When a firm uses the person-organization fit (P-O fit) model as its general
employee selection model:
Answer:
The firm focuses on selecting employees who have characteristics that are
consistent
with the overall organizational culture and values.
Question:
13.) ________ represent a form of compensation where executives are given the
right to purchase a specified amount of company stock at a specified price for
a limited duration of time.
Answer:
Stock Options recognizing employee contribution with pay pg. 236
CORRECT ANSWERS
Question:
1.) Which of the following job attitudes reflects the extent to which employees
believe their organization values their contribution and genuinely cares about
their well-being?
Answer:
Perceived Organizational Support-values and attitudes
Question:
2.) According to behavioral theories of leadership which of the following
represents a type of task-oriented leader behavior?(Leadership Effectiveness
Chapter)
Answer:
Initiating Structure
Question:
3.) The HR manager at Youth Adventures Inc. has decided to evaluate a new
test to use in employee selection. She decides to give the test to all applicants
but not use the results during selection. After the newly hired employees work
for awhile she will then collect a measure of employee performance and
correlate it with their prior test scores. She is assessing the ______ of the test.
Answer:
Predictive Validity (pg 87 selection and placement chapter)
Question:
4.) Highly cohesive groups are prone to an illusion that causes them to make
excessively optimistic and risky decisions. This best describes the _____________
symptom of groupthink.
Answer:
Invulnerability
Question:
5.) US Steel Corp. is a firm whose workers work in an old facility. Its employees
request a government inspection to ensure that they are not exposed to any
hazardous materials while working in the facility. Which of the following acts
gives them the right to do so?
Answer:
Occupational Safety and Health Act
Question:
6.) When giving an annual performance reviews to his sales employees Martin
thinks customer sat-
isfaction surveys provide biased information. This represents the _____________
component of Martin's attitude toward customer satisfaction surveys.
Answer:
Cognitive (Values and Attitudes pg. 316)
, Question:
7.) Helen always strives for an A in classes she takes. Last week she received
her grade for a group assignment in Managing People and Organizations and
she received a C. This is likely to cause:
Answer:
Conflict of unmet expectations
Question:
8.) _______ refers to the fairness of your pay relative to others in the
organization in different jobs.
Answer:
Internal Equity pg. 182 Pay structures
Question:
9.) Which of the following statements is true about the purpose of the
Competing Value Framework?
Answer:
It provides a practical way for understanding, measuring, and changing
organizational culture.
Question:
10.) A national retail clothing company has been hiring only Caucasian male,
sales associates between the ages of 18 and 26 (all other applicants have
simply been turned away), because its executives believe doing so is consistent
with its brand image (e.g., youthful, preppy). In what form of discrimination is
this company engaging?
Answer:
Disparate Treatment
Question:
11.) "Tell me about the most recent experiences you had dealing with a rude
customer and how you handled that situation?" This question could be a part
of a(n):
Answer:
Experience-Based Interview -pg 99 selection and placement
Question:
12.) When a firm uses the person-organization fit (P-O fit) model as its general
employee selection model:
Answer:
The firm focuses on selecting employees who have characteristics that are
consistent
with the overall organizational culture and values.
Question:
13.) ________ represent a form of compensation where executives are given the
right to purchase a specified amount of company stock at a specified price for
a limited duration of time.
Answer:
Stock Options recognizing employee contribution with pay pg. 236
