INTRO TO HEALTH ADMIN. FINAL UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
Health
Answer:
A state of complete *physical, mental, and social well-being* ; *NOT* merely
the *absence* of *disease or infirmity* ( Based on the World Health
Organization)
Question:
Healthcare
Answer:
The *maintaining* and *restoration* of *health* by the *treatment* and
*prevention* of *disease and injury*, especially by *trained and licensed
professionals*.
Question:
True or false: As defined by the *World Health Organization* , *health* is the
*absence* of disease or *infirmity*.
Answer:
False
Question:
Population Health
Answer:
The *health outcomes* of a *group* of *individuals* , including the
distribution of *outcomes* within the *group*
Question:
health disparity
Answer:
A *health difference* that is *closely* linked with *social*, *economic*, or
*environmental* disadvantage.
Question:
True or false: All *healthcare* organizations *provide* healthcare *services*
to people.
Answer:
FALSE
Question:
The *Institute for Healthcare Improvement* advocates *improving* the
*patient's experience* of *care, improving the health of populations*, and
*reducing the per capita* cost of healthcare. What does all this refer to?
Answer:
The Triple Aim
, Question:
True or false: A healthcare organization (HCO) *must be concerned about
stakeholders* because *stakeholders* have an *interest* in what the HCO
does.
Answer:
True
Question:
True or false: *Healthcare is a relatively stable* field that changes little from
year to year.
Answer:
False
Question:
*Compared to the average* of all jobs, the *number of jobs* in health services
management is expected to *grow* _________ between 2016 and 2026.
Answer:
*more than* the *average*
Question:
___________ is the *process* of *getting things* done *through* and with
*people*.
Answer:
Management
Question:
*Frederick Taylor* was a *pioneer* in *scientific management* who helped
*improve* how _______________
Answer:
*workers* *performed* jobs
Question:
The *development* of *administrative theory* by *Fayol* was important for
improving _________
Answer:
*entire organizations*
Question:
*Mayo* and the *Hawthorne* studies in the *1920s and 1930s* led to which of
the following approaches in management?
Answer:
*Human* relations *approach*
Question:
Which of the following is *NOT* one of the *five fundamental* management
*functions* identified by *Gulick* and *Urwick*?
Answer:
*Communicate*
Question:
True or false: *Management* should be *thought of* as a *cycle* rather *than*
a *straight-line* process.
QUESTIONS AND CORRECT ANSWERS
Question:
Health
Answer:
A state of complete *physical, mental, and social well-being* ; *NOT* merely
the *absence* of *disease or infirmity* ( Based on the World Health
Organization)
Question:
Healthcare
Answer:
The *maintaining* and *restoration* of *health* by the *treatment* and
*prevention* of *disease and injury*, especially by *trained and licensed
professionals*.
Question:
True or false: As defined by the *World Health Organization* , *health* is the
*absence* of disease or *infirmity*.
Answer:
False
Question:
Population Health
Answer:
The *health outcomes* of a *group* of *individuals* , including the
distribution of *outcomes* within the *group*
Question:
health disparity
Answer:
A *health difference* that is *closely* linked with *social*, *economic*, or
*environmental* disadvantage.
Question:
True or false: All *healthcare* organizations *provide* healthcare *services*
to people.
Answer:
FALSE
Question:
The *Institute for Healthcare Improvement* advocates *improving* the
*patient's experience* of *care, improving the health of populations*, and
*reducing the per capita* cost of healthcare. What does all this refer to?
Answer:
The Triple Aim
, Question:
True or false: A healthcare organization (HCO) *must be concerned about
stakeholders* because *stakeholders* have an *interest* in what the HCO
does.
Answer:
True
Question:
True or false: *Healthcare is a relatively stable* field that changes little from
year to year.
Answer:
False
Question:
*Compared to the average* of all jobs, the *number of jobs* in health services
management is expected to *grow* _________ between 2016 and 2026.
Answer:
*more than* the *average*
Question:
___________ is the *process* of *getting things* done *through* and with
*people*.
Answer:
Management
Question:
*Frederick Taylor* was a *pioneer* in *scientific management* who helped
*improve* how _______________
Answer:
*workers* *performed* jobs
Question:
The *development* of *administrative theory* by *Fayol* was important for
improving _________
Answer:
*entire organizations*
Question:
*Mayo* and the *Hawthorne* studies in the *1920s and 1930s* led to which of
the following approaches in management?
Answer:
*Human* relations *approach*
Question:
Which of the following is *NOT* one of the *five fundamental* management
*functions* identified by *Gulick* and *Urwick*?
Answer:
*Communicate*
Question:
True or false: *Management* should be *thought of* as a *cycle* rather *than*
a *straight-line* process.
