BUSI 650 QUIZ 1:STRATEGY AND
COMPETITIVENESS | QUESTIONS AND
ANSWERS | 2026 UPDATE | WITH
COMPLETE SOLUTIONS.
Competitiveness defines how efficiently an organization meets the wants and needs
______of relative to others that offer similar goods or services. - answer- customers,
consumers, marketplace, customer, or consumer
Match the following operations decision areas with what the decisions affect. - answer-
Product and service designmatches Costs, quality, liability, and environmental issues
Capacity matches Cost structure, flexibility
Process selection and layout
matches Costs, flexibility, skill level needed, capacity
Location matches Costs, visibility
Quality matches Ability to meet or exceed customer expectations
How does marketing influence the competitiveness of an organization?
Through advertising and promotion
By ensuring the quality goods and services
By ensuring fair treatment of the personnel
By identifying consumer wants and needs
By identifying price point - answer- Through advertising and promotion
By identifying consumer wants and needs
By identifying price point
Which of the following is/are ways in which operations influences competitiveness?
Multiple select question.
Promotion and advertising
Response time
Location - answer- Response time
Location
Which of the following is/are reason(s) some organizations fail?
Multiple select question.
Not focusing enough on process design and improvement.
Failure to correctly identify customer wants and needs.
Too many opportunities for growth and expansion. - answer- Failure to correctly identify
customer wants and needs.
Not focusing enough on process design and improvement.
, Which of the following statements is/are correct?
Multiple select question.
A mission statement serves as a foundation for the development of organizational
strategies.
A company's mission is the foundation for its goals, which provide detail and scope for
the mission.
Goals are a way to achieve a company's strategy.
A mission statement specifies the purpose of an organization. - answer- A company's
mission is the foundation for its goals, which provide detail and scope for the mission.
A mission statement specifies the purpose of an organization.
The definition of competitiveness is how effectively ______.
pricing is adjusted to be lower than competitors' prices for similar products/services
an organization can meet customer needs/wants compared to others with similar
products/services
the marketing strategy in an organization identifies customer wants and needs - answer-
an organization can meet customer needs/wants compared to others with similar
products/services
Which of the following are the three basic business strategies?
Multiple choice question.
Low cost, responsiveness, customer service.
Low cost, responsiveness, high quality.
Low cost, responsiveness, differentiation. - answer- Low cost, responsiveness,
differentiation.
Which of the following factors do business organizations use to stay competitive?
Tried and tested products
Price
Delivery time
Product/service differentiation - answer- Price
Delivery time
Product/service differentiation
What are the ways in which operations influences competitiveness?
Multiple select question.
Identifying customer wants and needs
Product and service design
Ensuring product quality - answer- Product and service design
Ensuring product quality
Identify some of the reasons for the failure of some organizations.
COMPETITIVENESS | QUESTIONS AND
ANSWERS | 2026 UPDATE | WITH
COMPLETE SOLUTIONS.
Competitiveness defines how efficiently an organization meets the wants and needs
______of relative to others that offer similar goods or services. - answer- customers,
consumers, marketplace, customer, or consumer
Match the following operations decision areas with what the decisions affect. - answer-
Product and service designmatches Costs, quality, liability, and environmental issues
Capacity matches Cost structure, flexibility
Process selection and layout
matches Costs, flexibility, skill level needed, capacity
Location matches Costs, visibility
Quality matches Ability to meet or exceed customer expectations
How does marketing influence the competitiveness of an organization?
Through advertising and promotion
By ensuring the quality goods and services
By ensuring fair treatment of the personnel
By identifying consumer wants and needs
By identifying price point - answer- Through advertising and promotion
By identifying consumer wants and needs
By identifying price point
Which of the following is/are ways in which operations influences competitiveness?
Multiple select question.
Promotion and advertising
Response time
Location - answer- Response time
Location
Which of the following is/are reason(s) some organizations fail?
Multiple select question.
Not focusing enough on process design and improvement.
Failure to correctly identify customer wants and needs.
Too many opportunities for growth and expansion. - answer- Failure to correctly identify
customer wants and needs.
Not focusing enough on process design and improvement.
, Which of the following statements is/are correct?
Multiple select question.
A mission statement serves as a foundation for the development of organizational
strategies.
A company's mission is the foundation for its goals, which provide detail and scope for
the mission.
Goals are a way to achieve a company's strategy.
A mission statement specifies the purpose of an organization. - answer- A company's
mission is the foundation for its goals, which provide detail and scope for the mission.
A mission statement specifies the purpose of an organization.
The definition of competitiveness is how effectively ______.
pricing is adjusted to be lower than competitors' prices for similar products/services
an organization can meet customer needs/wants compared to others with similar
products/services
the marketing strategy in an organization identifies customer wants and needs - answer-
an organization can meet customer needs/wants compared to others with similar
products/services
Which of the following are the three basic business strategies?
Multiple choice question.
Low cost, responsiveness, customer service.
Low cost, responsiveness, high quality.
Low cost, responsiveness, differentiation. - answer- Low cost, responsiveness,
differentiation.
Which of the following factors do business organizations use to stay competitive?
Tried and tested products
Price
Delivery time
Product/service differentiation - answer- Price
Delivery time
Product/service differentiation
What are the ways in which operations influences competitiveness?
Multiple select question.
Identifying customer wants and needs
Product and service design
Ensuring product quality - answer- Product and service design
Ensuring product quality
Identify some of the reasons for the failure of some organizations.
