MBA 522 QUIZ 6 STAKEHOLDERS &
CORPORATE SOCIAL RESPONSIBILITY
| QUESTIONS AND ANSWERS | 2026
UPDATE | 100% CORRECT.
Business process modeling notation (BPMN) - answer- Extension of the traditional
flowchart method by adding more diagramming elements for descriptions of businesses
process.
Supports by providing intuitive notations for business rules.
Data Flow Diagram (DFD) - answer- the concept is a top-down approach to
understanding a system.
views a system in a holistic manner and concerns an
understanding of a system by examining the components and
their interactions within the system.
Unified Modeling Language (UML) - answer- is a general-purpose
modeling tool in the field of software engineering for constructing
all types of computerized systems.
document management system - answer- • Versions and timestamps. The document
management
system will keep multiple versions of documents. The most
recent version of a document is easy to identify and will be
considered the default.
• Approvals and workflows. When a process needs to be
changed, the system will manage both access to the
documents for editing and the routing of the document for
approval.
• Communication. When a process changes, those who
implement the process need to be made aware of the
changes. The document management system will notify the
appropriate people when a change to a document has been
approved.
Enterprise Resource Planning (ERP) - answer- system is software with a
centralized database that can be used to run an entire company
, Computer program - answer- it has been developed with specific logic and rules behind
it. It is customized and installed to work specifically for an individual organization.
Centralized Database - answer- All data in ERP systems are stored in a single of these.
This is the key to success of an ERP.
Business process management - answer- is an intentional effort to plan, document,
implement, and distribute an organizations business process with the support of
information technology.
business process management benefits - answer- -Empowering Employees
-Built in reporting
-Enforcing best practices
-Enforcing consistency
Business Process Reengineering (BPR) - answer- is not just taking an existing process
and automating it.
It is fully understanding the goals of a process and then dramatically redesigning it from
the ground up to achieve dramatic improvements in productivity and quality
Guidelines to process re-engineering - answer- -Organize around outcomes, not tasks.
-Have those who use the outcomes of the process perform
the process.
-Merge information processing work into the real work
that produces the information.
-Treat geographically dispersed resources as though they
were centralized.
-Link parallel activities instead of integrating their results.
-Put the decision points where the work is performed, and
build controls into the process.
-Capture information at the source
systems Analyst - answer- The divide between identifying business needs and
imagining a new or redesigned system to fulfill those needs.
CORPORATE SOCIAL RESPONSIBILITY
| QUESTIONS AND ANSWERS | 2026
UPDATE | 100% CORRECT.
Business process modeling notation (BPMN) - answer- Extension of the traditional
flowchart method by adding more diagramming elements for descriptions of businesses
process.
Supports by providing intuitive notations for business rules.
Data Flow Diagram (DFD) - answer- the concept is a top-down approach to
understanding a system.
views a system in a holistic manner and concerns an
understanding of a system by examining the components and
their interactions within the system.
Unified Modeling Language (UML) - answer- is a general-purpose
modeling tool in the field of software engineering for constructing
all types of computerized systems.
document management system - answer- • Versions and timestamps. The document
management
system will keep multiple versions of documents. The most
recent version of a document is easy to identify and will be
considered the default.
• Approvals and workflows. When a process needs to be
changed, the system will manage both access to the
documents for editing and the routing of the document for
approval.
• Communication. When a process changes, those who
implement the process need to be made aware of the
changes. The document management system will notify the
appropriate people when a change to a document has been
approved.
Enterprise Resource Planning (ERP) - answer- system is software with a
centralized database that can be used to run an entire company
, Computer program - answer- it has been developed with specific logic and rules behind
it. It is customized and installed to work specifically for an individual organization.
Centralized Database - answer- All data in ERP systems are stored in a single of these.
This is the key to success of an ERP.
Business process management - answer- is an intentional effort to plan, document,
implement, and distribute an organizations business process with the support of
information technology.
business process management benefits - answer- -Empowering Employees
-Built in reporting
-Enforcing best practices
-Enforcing consistency
Business Process Reengineering (BPR) - answer- is not just taking an existing process
and automating it.
It is fully understanding the goals of a process and then dramatically redesigning it from
the ground up to achieve dramatic improvements in productivity and quality
Guidelines to process re-engineering - answer- -Organize around outcomes, not tasks.
-Have those who use the outcomes of the process perform
the process.
-Merge information processing work into the real work
that produces the information.
-Treat geographically dispersed resources as though they
were centralized.
-Link parallel activities instead of integrating their results.
-Put the decision points where the work is performed, and
build controls into the process.
-Capture information at the source
systems Analyst - answer- The divide between identifying business needs and
imagining a new or redesigned system to fulfill those needs.
