HIT 206 MANAGEMENT TEST 1 CH 2 QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
One of the first steps in this managerial function is to perform an environmental scan of the internal
organization and external industry. This is which managerial function? - Answers planning
Natalie is a lead coder hoping to move into a supervisory position. She is reading articles on how to
motivate employees and improve department morale. These topics fall under what managerial
function? - Answers leading
Elizabeth prepares a weekly dashboard report with key performance indicators of the HIM
department to send to the chief executive officer. Preparation of this report falls under what
managerial function? - Answers controlling
Delegation is a skill that managers must develop to show employees that they trust them with the
authority to perform certain projects on their own. Delegation falls under what managerial function? -
Answers organizing
Helen is the HIM department head, and has been asked to share a SWOT analysis of her department
with her new boss. One aspect of Helen's SWOT analysis indicates that the chart tracking software is
over 10 years old and is not compatible with the digital dictation system. In a SWOT analysis, this
would be a(n): - Answers weakness
Another element of Helen's SWOT analysis mentions the hospital across town recently sent all their
coders home to code remotely. Currently all coding done at Helen's hospital is done in-house. In a
SWOT analysis, remote coding done by the other hospital would be a(n): - Answers threat
Anna is the newly hired assistant director of HIM. By virtue of her position, she leads all HIM
employees in the department, assigns work, and sets expectations. Anna has what type of power? -
Answers legitimate
Chloe has been a transcriptionist at University Hospital for 18 years. She is familiar with all types of
dictation, and seems to be able to understand any accent she hears. Many of the transcriptionists call
on her for help, and recognize her as the unofficial leader of the transcription area. Chloe has what
type of power? - Answers expert
As the director of HIM services, Mitch receives a weekly report from his coding supervisor. The report
graphically displays inpatient and outpatient coding volume data, employee turnover rates, and the
number of claim denials due to coding errors. This snapshot report is called a: - Answers dashboard
Department heads and department directors comprise which level of management? - Answers
middle level
One of the components of the managerial function of planning is developing a strategic plan for the
organization. This is the responsibility of the: - Answers board of trustees
Sharon has just completed a revision of the HIM department organizational chart. This was necessary
due to the movement of the cancer registry from Nursing to HIM. An organizational chart falls under
what managerial function? - Answers organizing
As a new supervisor, Anna is aware of the importance of both written and oral communication in her
position. Communication is a component of what managerial function? - Answers leading
Sylvia reviews a monthly report that benchmarks coding productivity standards for children's
hospitals across the region. Benchmarking falls under what managerial function? - Answers
controlling
A SWOT analysis created by the director of the HIM department indicates that all of the coding staff
are credentialed and up-to-date on their continuing education credits. In a SWOT analysis, this would
be a: - Answers strength
How does the presence of procedures, rules, and guidelines affect a manager's span of control? -
Answers allows for a larger span of control
Jonathan is an informal leader in the scanning section of the HIM department. He is funny, smart, and
always willing to help someone with their workload if they are falling behind. Jonathan has what type
of power? - Answers referent
All of the coders realize that as their supervisor, Ellie, has the ability to grant time off and recommend
them for merit raises. Ellie has what type of power? - Answers reward
The board of trustees and the senior management team comprise which level of management? -
Answers top level
One of the first steps in this managerial function is to perform an environmental scan of the internal
organization and external industry. This is which managerial function? - Answers planning
Natalie is a lead coder hoping to move into a supervisory position. She is reading articles on how to
motivate employees and improve department morale. These topics fall under what managerial
function? - Answers leading
Elizabeth prepares a weekly dashboard report with key performance indicators of the HIM
department to send to the chief executive officer. Preparation of this report falls under what
managerial function? - Answers controlling
Delegation is a skill that managers must develop to show employees that they trust them with the
authority to perform certain projects on their own. Delegation falls under what managerial function? -
Answers organizing
Helen is the HIM department head, and has been asked to share a SWOT analysis of her department
with her new boss. One aspect of Helen's SWOT analysis indicates that the chart tracking software is
over 10 years old and is not compatible with the digital dictation system. In a SWOT analysis, this
would be a(n): - Answers weakness
Another element of Helen's SWOT analysis mentions the hospital across town recently sent all their
coders home to code remotely. Currently all coding done at Helen's hospital is done in-house. In a
SWOT analysis, remote coding done by the other hospital would be a(n): - Answers threat
Anna is the newly hired assistant director of HIM. By virtue of her position, she leads all HIM
employees in the department, assigns work, and sets expectations. Anna has what type of power? -
Answers legitimate
Chloe has been a transcriptionist at University Hospital for 18 years. She is familiar with all types of
dictation, and seems to be able to understand any accent she hears. Many of the transcriptionists call
on her for help, and recognize her as the unofficial leader of the transcription area. Chloe has what
type of power? - Answers expert
As the director of HIM services, Mitch receives a weekly report from his coding supervisor. The report
graphically displays inpatient and outpatient coding volume data, employee turnover rates, and the
number of claim denials due to coding errors. This snapshot report is called a: - Answers dashboard
Department heads and department directors comprise which level of management? - Answers
middle level
One of the components of the managerial function of planning is developing a strategic plan for the
organization. This is the responsibility of the: - Answers board of trustees
Sharon has just completed a revision of the HIM department organizational chart. This was necessary
due to the movement of the cancer registry from Nursing to HIM. An organizational chart falls under
what managerial function? - Answers organizing
As a new supervisor, Anna is aware of the importance of both written and oral communication in her
position. Communication is a component of what managerial function? - Answers leading
Sylvia reviews a monthly report that benchmarks coding productivity standards for children's
hospitals across the region. Benchmarking falls under what managerial function? - Answers
controlling
A SWOT analysis created by the director of the HIM department indicates that all of the coding staff
are credentialed and up-to-date on their continuing education credits. In a SWOT analysis, this would
be a: - Answers strength
How does the presence of procedures, rules, and guidelines affect a manager's span of control? -
Answers allows for a larger span of control
Jonathan is an informal leader in the scanning section of the HIM department. He is funny, smart, and
always willing to help someone with their workload if they are falling behind. Jonathan has what type
of power? - Answers referent
All of the coders realize that as their supervisor, Ellie, has the ability to grant time off and recommend
them for merit raises. Ellie has what type of power? - Answers reward
The board of trustees and the senior management team comprise which level of management? -
Answers top level
