GLYNCO FLETC BOP MIDTERM EXAM QUESTIONS
AND CORRECT ANSWERS| LATEST
Diversity
Responding to the needs of different cultures and occupational groups,
maximizing retention and productivity
Managing Diversity
Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce
Attract highly qualified candidates, retains develop and advances the best talent in
the organization, increases productivity and efficiency, creates an environment
that works for everyone, makes Bureau of Prison and employee of choice, Support
BOP mission statement
3 Diversity influences our impressions
Make observation, Draw conclusion based on observations, stereotype, meaning
you see a person based upon past experiences, values and attitude
6 strategies for dealing with diversity
,Realize the impact of decision and actions, Examine assumption before actions,
Treat people as individuals, Approach diversity as a Win-Win opportunity, No
racial profiling, BOP policy-Non discrimination and standards and of employee
conduct
10 qualities of culturally skilled correctional officers
Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking
Intellectually disciplined process of actively applying, analyzing, and evaluating
information gathered by observation, experience, reflection
,7 virtues of critical thinkers
1. Intellectually honest, well informed, want to get it right,no code of silence
2. Tolerant, flexible, open minded
3. Maturity of judgement-making the right decision at the right time for the right
reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating
the threat level of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
, 3.Motivation
1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep
promises and admits mistakes, adaptability-smoothly handles multiple demands
and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your
emotional attachment to an organization. Initiative and optimism-seizes
opportunities,not afraid to work hard ,positive responses to any situation
2 Social Intelligence competencies
1. Empathy: understand others feelings and perspectives, Leadership Influences,
Service Oriented
AND CORRECT ANSWERS| LATEST
Diversity
Responding to the needs of different cultures and occupational groups,
maximizing retention and productivity
Managing Diversity
Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce
Attract highly qualified candidates, retains develop and advances the best talent in
the organization, increases productivity and efficiency, creates an environment
that works for everyone, makes Bureau of Prison and employee of choice, Support
BOP mission statement
3 Diversity influences our impressions
Make observation, Draw conclusion based on observations, stereotype, meaning
you see a person based upon past experiences, values and attitude
6 strategies for dealing with diversity
,Realize the impact of decision and actions, Examine assumption before actions,
Treat people as individuals, Approach diversity as a Win-Win opportunity, No
racial profiling, BOP policy-Non discrimination and standards and of employee
conduct
10 qualities of culturally skilled correctional officers
Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking
Intellectually disciplined process of actively applying, analyzing, and evaluating
information gathered by observation, experience, reflection
,7 virtues of critical thinkers
1. Intellectually honest, well informed, want to get it right,no code of silence
2. Tolerant, flexible, open minded
3. Maturity of judgement-making the right decision at the right time for the right
reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating
the threat level of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
, 3.Motivation
1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep
promises and admits mistakes, adaptability-smoothly handles multiple demands
and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your
emotional attachment to an organization. Initiative and optimism-seizes
opportunities,not afraid to work hard ,positive responses to any situation
2 Social Intelligence competencies
1. Empathy: understand others feelings and perspectives, Leadership Influences,
Service Oriented