VERIFIED ANSWERS
What is the primary role of a security officer in crime prevention? - ANSWERSReduce
the opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what? - ANSWERSInitiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard surveillance tour?
- ANSWERSCorrect them immediately
What is the purpose of crime analysis? - ANSWERSIdentify problems and develop
strategies to reduce problems
Which of the following is easier and more cost efficient for an institution? -
ANSWERSbuilding in security systems during building design
Healthcare facilities that provide _________ customer service motivate customers to tell
others about these organizations - ANSWERSexcellant
Process improvement in customer service can be measured how? -
ANSWERSSurveys, Monitoring performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve
performance. - ANSWERSFeedback
________ is an element in improving customer service - ANSWERSIdentifying
customers-Attitude-Communication-Training
Communication is ___________ - ANSWERS93 percent body language, 7 percent
words
Which legal test takes into account neighborhood crime rates, industry standards, and
the owner's experience at other locations? - ANSWERSforeseeability
The major source of premise liability in healthcare is from - ANSWERSslips and falls
Property owners have a ______ duty to maintain the property in a _____ condition. -
ANSWERSlegal...reasonably safe
, Which of the following are elements necessary to establish negligence in a premise
liability case? - ANSWERS1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of
a duty caused an injury.
Which of the following are examples of risks security officers should identify? -
ANSWERSBurned out lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - ANSWERSan increase
in security spending
K-9 patrol teams can be particularly effective in dealing with which situation? -
ANSWERSemergency department violence
Bicycle patrol is which of these? - ANSWERSfaster than foot patrol and a vehicle in
heavy traffic
______patrol contributes, more then any other method of patrol, to excessive
socialization - ANSWERSfoot
Security officers should have a valid driver's license if they are going to do what? -
ANSWERSall of the above
A security officer responding to a crime scene should do what? - ANSWERSRespond
as quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first? -
ANSWERSprotect the scene from contamination
Which of these is an example of factual evidence? - ANSWERSphysical evidence
which of these should an officer follow to be able to testify that the evidence presented
has merit? - ANSWERSproper chain of custudy
Why are initial information gathering and proper note-taking key to a successful
investigation? - ANSWERSThey memorize information gathered at the scene from
those involved
They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus can be
subpoenaed
When dealing with a personal-gain informant, what should the officer do? -
ANSWERSDocument the officer's interaction with the informant