C715 – Organizational Behavior
c c c
Week c1 c- cBehavior cInfluences c– cChapter c5, c6, c7 c (16%)
Week c2 c- cGroup cDevelopment c– cChapter c9, c14 c(22%)
Week c3 c- cTeams cand cTeam cBuilding c– cChapter c10 c (30%)
Week c4 c- cOrganizational cCulture c– cChapter c16 c(16%)
Week c5 c– cLeadership c– cChapter c12, c1 c(11%)
Week c6 c- cPerformance cEvaluation c– cChapter c13, c17 c(5%)
1. cBEHAVIOR cINFLUENCES
Chapter c5 c– cPersonality c& cValues
Personality c- cthe csum cof cways cin cwhich can cindividual creacts cto cand cinteracts cwith cothers.
Hereditary c- crefers cto cfactors cdetermined cat cconception; cone’s cbiological, cphysiological, cand cinherent
cpsychological cmakeup.
…about c40 cpercent cof cpersonality cbeing cattributable cto cheredity cand cthe cother c60 cpercent cattributable cto cthe
cenvironment.
Personality cTraits c- cenduring ccharacteristics cthat cdescribe can cindividual’s cbehavior.
Myers-Briggs cType cIndicator c(MBTI) c- cA cpersonality ctest cthat ctaps cfour ccharacteristics cand cclassifies cpeople cinto
cone cof c16 cpersonality ctypes.
MBTI c4 cTypes/Characteristics:
1. Extraverted c(E) c- coutgoing, csociable, cand cassertive
Introverted c(I) c- cquiet cand cshy
2. Sensing c(S) c- cpractical cand cprefer croutine cand corder, cand cthey cfocus con cdetails
Intuitive c(N) c- crely con cunconscious cprocesses cand clook cat cthe cbig cpicture
3. Thinking c(T) c- cuse creason cand clogic cto chandle cproblems
Feeling c(F) c- crely con ctheir cpersonal cvalues cand cemotions
4. Judging c(J) c- cwant ccontrol cand cprefer corder cand cstructure
Perceiving c(P) c- cflexible cand cspontaneous
INTJ c- care cvisionaries cwith coriginal cminds cand cgreat cdrive. cThey care cskeptical, ccritical, cindependent,
cdetermined, cand coften cstubborn
ENFJ c- cnatural cteachers cand cleaders. cThey care crelational, cmotivational, cintuitive, cidealistic, cethical, cand
ckind cESTJ c- care corganizers. cThey care crealistic, clogical, canalytical, cand cdecisive, cperfect cfor cbusiness cor
cmechanics cENTP c- cis cinnovative, cindividualistic, cversatile, cand cattracted cto centrepreneurial cideas. cThis
cperson ctends cto cbe cresourceful cin csolving cchallenging cproblems cbut cmay cneglect croutine cassignments
ISFJ c- care cnurturing cand cresponsible
2 cof c3 cMost cCommon cMBTI cTypes:
ISTJ c- care cdutiful cand clogical
cINFJ c- cinsightful cand
cprotective cLeast cCommon
cMBTI cType:
ENTJ c- cfocused cand cdecisive
Big cFive cModel c- cA cpersonality cassessment cmodel cthat cdescribes cfive cbasic cdimensions cof cpersonality; cproposes
cthat cfive cbasic cdimensions cunderlie call cothers cand cencompass cmost cof cthe csignificant cvariation cin chuman
cpersonality
Big c5 cModel cDimensions:
1. Conscientiousness c- cA cpersonality cdimension cthat cdescribes csomeone cwho cis cresponsible,
messages.downloaded_by
,dependable, cpersistent, cand corganized; cmeasure cof cpersonal cconsistency cand creliability
c
messages.downloaded_by
, 2. Emotional cStability c- cA cpersonality cdimension cthat ccharacterizes csomeone cas ccalm, cself-confident, cand
csecure c(positive) cversus cnervous, cdepressed, cand cinsecure c(negative); ctaps ca cperson’s cability cto
cwithstand cstress
3. Extraversion c- cA cpersonality cdimension cdescribing csomeone cwho cis csociable, cgregarious, cand
cassertive; ccaptures cour crelational capproach ctoward cthe csocial cworld
4. Openness cto cExperience c- cA cpersonality cdimension cthat ccharacterizes csomeone cin cterms cof
cimagination, csensitivity, cand ccuriosity; caddresses cthe crange cof cinterests cand cfascination cwith
cnovelty
5. Agreeableness c- cA cpersonality cdimension cthat cdescribes csomeone cwho cis cgood cnatured,
ccooperative, cand ctrusting; crefers cto can cindividual’s cpropensity cto cdefer cto cothers
Dark cTriad c- cA cconstellation cof cnegative cpersonality ctraits cconsisting cof cMachiavellianism, cnarcissism, cand
cpsychopathy.
1. Machiavellianism c- cThe cdegree cto cwhich can cindividual cis cpragmatic, cmaintains cemotional
cdistance, cand cbelieves cthat cends ccan cjustify cmeans.
2. Narcissism c- cThe ctendency cto cbe carrogant, chave ca cgrandiose csense cof cself-importance, crequire
cexcessive cadmiration, cand cpossess ca csense cof centitlement.
3. Psychopathy c- cThe ctendency cfor ca clack cof cconcern cfor cothers cand ca clack cof cguilt cor cremorse cwhen
cactions ccause charm.
Antisocial c- cpeople care cindifferent cand ccallous ctoward cothers. cThey cuse ctheir cextraversion cto ccharm
cpeople, cbut cthey cmay cbe cprone cto cviolent cCWBs cand crisky cdecision cmaking.
Borderline c- cpeople chave clow cself-esteem cand chigh cuncertainty. cThey care cunpredictable cin ctheir
cinteractions cat cwork, care cinefficient, cand cmay chave clow cjob csatisfaction. cTheir clow cself-esteem ccan clead
cto cclinical cdepression. cSchizotypal c- cindividuals care ceccentric cand cdisorganized. cIn cthe cworkplace, cthey ccan
cbe chighly ccreative, calthough cthey care csusceptible cto cwork cstress
Obsessive c- ccompulsive cpeople care cperfectionists cand ccan cbe cstubborn, cyet cthey cattend cto cdetails, ccarry ca
cstrong cwork cethic, cand cmay cbe cmotivated cby cachievement
Avoidant c- cindividuals cfeel cinadequate cand chate ccriticism. cThey ccan cfunction conly cin cenvironments
crequiring clittle cinteraction
Core cSelf-Evaluation c(CSE) c- cBottom-line cconclusions cindividuals chave cabout ctheir ccapabilities, ccompetence, cand
cworth cas ca cperson
Self-Monitoring c- cA cpersonality ctrait cthat cmeasures can cindividual’s cability cto cadjust chis cor cher cbehavior cto
cexternal, csituational cfactors; can cindividual’s cability cto cadjust cbehavior cto cexternal, csituational cfactors
Proactive cPersonality c- cPeople cwho cidentify copportunities, cshow cinitiative, ctake caction, cand cpersevere cuntil
cmeaningful cchange coccurs.
Situation cStrength cTheory c- cA ctheory cindicating cthat cthe cway cpersonality ctranslates cinto cbehavior cdepends con
cthe cstrength cof cthe csituation.
Situation cStrength c- cthe cdegree cto cwhich cnorms, ccues, cor cstandards cdictate cappropriate cbehavior
4 cElements, cSituation cStrength:
1. Clarity c– cthe cdegree cto cwhich ccues cabout cwork cduties cand cresponsibilities care cavailable cand cclear.
2. Consistency c– cthe cextent cto cwhich ccues cregarding cwork cduties cand cresponsibilities care ccompatible
cwith cone canother.
3. Constraints c– cthe cextent cto cwhich cindividuals’ cfreedom cto cdecide cor cact cis climited cby cforces
coutside ctheir ccontrol
4. Consequences c– cthe cdegree cto cwhich cdecisions cor cactions chave cimportant cimplications cfor cthe
corganization cor cits cmembers, cclients, csuppliers, cand cso con.
Trait cActivation cTheory c(TAT) c– cA ctheory cthat cpredicts cthat csome csituations, cevents, cor cinterventions c“activate” ca
ctrait cmore cthan cothers.
Values c– cBasic cconvictions cthat ca cspecific cmode cof cconduct cor cend-state cof cexistence cis cpersonally cor csocially
cpreferable cto can copposite cor cconverse cmode cof cconduct cor cend-state cof cexistence.
Value cSystem c– cA chierarchy cbased con ca cranking cof can cindividual’s cvalues cin cterms cof ctheir cintensity.
Terminal cValues c– cDesirable cend-states cof cexistence; cthe cgoals ca cperson cwould clike cto cachieve cduring chis cor cher
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c c c
Week c1 c- cBehavior cInfluences c– cChapter c5, c6, c7 c (16%)
Week c2 c- cGroup cDevelopment c– cChapter c9, c14 c(22%)
Week c3 c- cTeams cand cTeam cBuilding c– cChapter c10 c (30%)
Week c4 c- cOrganizational cCulture c– cChapter c16 c(16%)
Week c5 c– cLeadership c– cChapter c12, c1 c(11%)
Week c6 c- cPerformance cEvaluation c– cChapter c13, c17 c(5%)
1. cBEHAVIOR cINFLUENCES
Chapter c5 c– cPersonality c& cValues
Personality c- cthe csum cof cways cin cwhich can cindividual creacts cto cand cinteracts cwith cothers.
Hereditary c- crefers cto cfactors cdetermined cat cconception; cone’s cbiological, cphysiological, cand cinherent
cpsychological cmakeup.
…about c40 cpercent cof cpersonality cbeing cattributable cto cheredity cand cthe cother c60 cpercent cattributable cto cthe
cenvironment.
Personality cTraits c- cenduring ccharacteristics cthat cdescribe can cindividual’s cbehavior.
Myers-Briggs cType cIndicator c(MBTI) c- cA cpersonality ctest cthat ctaps cfour ccharacteristics cand cclassifies cpeople cinto
cone cof c16 cpersonality ctypes.
MBTI c4 cTypes/Characteristics:
1. Extraverted c(E) c- coutgoing, csociable, cand cassertive
Introverted c(I) c- cquiet cand cshy
2. Sensing c(S) c- cpractical cand cprefer croutine cand corder, cand cthey cfocus con cdetails
Intuitive c(N) c- crely con cunconscious cprocesses cand clook cat cthe cbig cpicture
3. Thinking c(T) c- cuse creason cand clogic cto chandle cproblems
Feeling c(F) c- crely con ctheir cpersonal cvalues cand cemotions
4. Judging c(J) c- cwant ccontrol cand cprefer corder cand cstructure
Perceiving c(P) c- cflexible cand cspontaneous
INTJ c- care cvisionaries cwith coriginal cminds cand cgreat cdrive. cThey care cskeptical, ccritical, cindependent,
cdetermined, cand coften cstubborn
ENFJ c- cnatural cteachers cand cleaders. cThey care crelational, cmotivational, cintuitive, cidealistic, cethical, cand
ckind cESTJ c- care corganizers. cThey care crealistic, clogical, canalytical, cand cdecisive, cperfect cfor cbusiness cor
cmechanics cENTP c- cis cinnovative, cindividualistic, cversatile, cand cattracted cto centrepreneurial cideas. cThis
cperson ctends cto cbe cresourceful cin csolving cchallenging cproblems cbut cmay cneglect croutine cassignments
ISFJ c- care cnurturing cand cresponsible
2 cof c3 cMost cCommon cMBTI cTypes:
ISTJ c- care cdutiful cand clogical
cINFJ c- cinsightful cand
cprotective cLeast cCommon
cMBTI cType:
ENTJ c- cfocused cand cdecisive
Big cFive cModel c- cA cpersonality cassessment cmodel cthat cdescribes cfive cbasic cdimensions cof cpersonality; cproposes
cthat cfive cbasic cdimensions cunderlie call cothers cand cencompass cmost cof cthe csignificant cvariation cin chuman
cpersonality
Big c5 cModel cDimensions:
1. Conscientiousness c- cA cpersonality cdimension cthat cdescribes csomeone cwho cis cresponsible,
messages.downloaded_by
,dependable, cpersistent, cand corganized; cmeasure cof cpersonal cconsistency cand creliability
c
messages.downloaded_by
, 2. Emotional cStability c- cA cpersonality cdimension cthat ccharacterizes csomeone cas ccalm, cself-confident, cand
csecure c(positive) cversus cnervous, cdepressed, cand cinsecure c(negative); ctaps ca cperson’s cability cto
cwithstand cstress
3. Extraversion c- cA cpersonality cdimension cdescribing csomeone cwho cis csociable, cgregarious, cand
cassertive; ccaptures cour crelational capproach ctoward cthe csocial cworld
4. Openness cto cExperience c- cA cpersonality cdimension cthat ccharacterizes csomeone cin cterms cof
cimagination, csensitivity, cand ccuriosity; caddresses cthe crange cof cinterests cand cfascination cwith
cnovelty
5. Agreeableness c- cA cpersonality cdimension cthat cdescribes csomeone cwho cis cgood cnatured,
ccooperative, cand ctrusting; crefers cto can cindividual’s cpropensity cto cdefer cto cothers
Dark cTriad c- cA cconstellation cof cnegative cpersonality ctraits cconsisting cof cMachiavellianism, cnarcissism, cand
cpsychopathy.
1. Machiavellianism c- cThe cdegree cto cwhich can cindividual cis cpragmatic, cmaintains cemotional
cdistance, cand cbelieves cthat cends ccan cjustify cmeans.
2. Narcissism c- cThe ctendency cto cbe carrogant, chave ca cgrandiose csense cof cself-importance, crequire
cexcessive cadmiration, cand cpossess ca csense cof centitlement.
3. Psychopathy c- cThe ctendency cfor ca clack cof cconcern cfor cothers cand ca clack cof cguilt cor cremorse cwhen
cactions ccause charm.
Antisocial c- cpeople care cindifferent cand ccallous ctoward cothers. cThey cuse ctheir cextraversion cto ccharm
cpeople, cbut cthey cmay cbe cprone cto cviolent cCWBs cand crisky cdecision cmaking.
Borderline c- cpeople chave clow cself-esteem cand chigh cuncertainty. cThey care cunpredictable cin ctheir
cinteractions cat cwork, care cinefficient, cand cmay chave clow cjob csatisfaction. cTheir clow cself-esteem ccan clead
cto cclinical cdepression. cSchizotypal c- cindividuals care ceccentric cand cdisorganized. cIn cthe cworkplace, cthey ccan
cbe chighly ccreative, calthough cthey care csusceptible cto cwork cstress
Obsessive c- ccompulsive cpeople care cperfectionists cand ccan cbe cstubborn, cyet cthey cattend cto cdetails, ccarry ca
cstrong cwork cethic, cand cmay cbe cmotivated cby cachievement
Avoidant c- cindividuals cfeel cinadequate cand chate ccriticism. cThey ccan cfunction conly cin cenvironments
crequiring clittle cinteraction
Core cSelf-Evaluation c(CSE) c- cBottom-line cconclusions cindividuals chave cabout ctheir ccapabilities, ccompetence, cand
cworth cas ca cperson
Self-Monitoring c- cA cpersonality ctrait cthat cmeasures can cindividual’s cability cto cadjust chis cor cher cbehavior cto
cexternal, csituational cfactors; can cindividual’s cability cto cadjust cbehavior cto cexternal, csituational cfactors
Proactive cPersonality c- cPeople cwho cidentify copportunities, cshow cinitiative, ctake caction, cand cpersevere cuntil
cmeaningful cchange coccurs.
Situation cStrength cTheory c- cA ctheory cindicating cthat cthe cway cpersonality ctranslates cinto cbehavior cdepends con
cthe cstrength cof cthe csituation.
Situation cStrength c- cthe cdegree cto cwhich cnorms, ccues, cor cstandards cdictate cappropriate cbehavior
4 cElements, cSituation cStrength:
1. Clarity c– cthe cdegree cto cwhich ccues cabout cwork cduties cand cresponsibilities care cavailable cand cclear.
2. Consistency c– cthe cextent cto cwhich ccues cregarding cwork cduties cand cresponsibilities care ccompatible
cwith cone canother.
3. Constraints c– cthe cextent cto cwhich cindividuals’ cfreedom cto cdecide cor cact cis climited cby cforces
coutside ctheir ccontrol
4. Consequences c– cthe cdegree cto cwhich cdecisions cor cactions chave cimportant cimplications cfor cthe
corganization cor cits cmembers, cclients, csuppliers, cand cso con.
Trait cActivation cTheory c(TAT) c– cA ctheory cthat cpredicts cthat csome csituations, cevents, cor cinterventions c“activate” ca
ctrait cmore cthan cothers.
Values c– cBasic cconvictions cthat ca cspecific cmode cof cconduct cor cend-state cof cexistence cis cpersonally cor csocially
cpreferable cto can copposite cor cconverse cmode cof cconduct cor cend-state cof cexistence.
Value cSystem c– cA chierarchy cbased con ca cranking cof can cindividual’s cvalues cin cterms cof ctheir cintensity.
Terminal cValues c– cDesirable cend-states cof cexistence; cthe cgoals ca cperson cwould clike cto cachieve cduring chis cor cher
messages.downloaded_by
