Unit 11. Managing conflict in aviation
1
, Index
Assignment 1 Understand how conflict situations arise in the aviation industry...................................3
P1:.......................................................................................................................................................3
P2:.......................................................................................................................................................3
Assignment 2 Know the early signs of conflict situations in aviation and common techniques for
resolving them........................................................................................................................................5
P3........................................................................................................................................................5
P4........................................................................................................................................................5
P5 and P6............................................................................................................................................7
Assignment 4..........................................................................................................................................8
4 Understand how immediate and long-term measures are used to follow up conflict situations in
aviation...................................................................................................................................................8
P7........................................................................................................................................................8
P8......................................................................................................................................................11
P9......................................................................................................................................................13
2
1
, Index
Assignment 1 Understand how conflict situations arise in the aviation industry...................................3
P1:.......................................................................................................................................................3
P2:.......................................................................................................................................................3
Assignment 2 Know the early signs of conflict situations in aviation and common techniques for
resolving them........................................................................................................................................5
P3........................................................................................................................................................5
P4........................................................................................................................................................5
P5 and P6............................................................................................................................................7
Assignment 4..........................................................................................................................................8
4 Understand how immediate and long-term measures are used to follow up conflict situations in
aviation...................................................................................................................................................8
P7........................................................................................................................................................8
P8......................................................................................................................................................11
P9......................................................................................................................................................13
2
