1) The second phase in the SDLC is ________.
A) Planning
B) Analysis
C) Design
D) Implementation - Answers : B
2) Which of the following is NOT a source of requirements gathering for the systems analyst?
A) Market conditions
B) Users of the current system
C) Reports
D) Procedures - Answers : A
3) Which of the following is NOT a characteristic of good systems analyst?
A) Impertinence
B) Relax constraints
C) Attention to detail
D) Great at finances - Answers : D
4) If a systems analyst is questioning everything, they are showing the ________ characteristic.
A) Impertinence
B) Impartiality
C) Relax constraints
D) Attention to details - Answers : A
5) If an analyst can recognize that all of the facts must fit with every other fact, the analyst is
displaying ________.
A) Impartiality
B) Attention to details
C) Relaxing constraints
D) Reframing - Answers : B
6) Which of the following is NOT source of information for deliverables?
A) Notes from observations
B) Reports
C) The News
D) Job descriptions - Answers : C
7) In systems analysis, which of the following is NOT a component you need to understand?
A) Business objectives
B) The information people need to do their job
C) The rules governing data
D) The size of the budget - Answers : D
8) Which term describes a systems development project that is plagued with too much analysis work?
A) Analysis Paralysis
B) The Analysis Phase
C) Documentation
D) Reframing - Answers : A
9) Which of the following is a new, faster, and more flexible technique for analysis gathering
requirements?
A) Observing users
B) Procedures
C) The planning game
D) Users - Answers : C
10) What is at the core of systems analysis?
A) The project
B) The systems analyst
C) Procedures
D) Collection of information - Answers : D
21) What is the first guideline in effective interviewing?
A) Prepare a checklist
, B) Set an appointment
C) Take notes
D) Prepare questions - Answers : B
22) Which of the following is NOT a part of the guidelines for effective interviewing?
A) Prime questions
B) Listen carefully
C) Review notes within 96 hours of interview
D) Be neutral - Answers : C
23) The first page of the interview guide contains all of the following except ________.
A) An outline of the interview
B) Who is being interviewed
C) Major objectives
D) The outcome of the interview - Answers : D
24) What information do the objectives cover in an interview guide?
A) A list of issues the analysts have with the current system
B) Information about the interviewer
C) Specific questions on what the analyst wants to confirm
D) Data collection questions - Answers : D
25) Which of the following is an example of an open ended question?
A) What is the main issue with the current computer system?
B) What unit are sales currently shown in?
C) Do you participate in flextime?
D) When was the last time the system malfunctioned? - Answers : A
26) Which of the following is a disadvantage of closed ended questions?
A) They are to write.
B) Some answers do not fit in the given answers.
C) It is to take notes.
D) Interviewees do not like them. - Answers : B
27) Which of the following is NOT a form of closed-ended questions?
A) True/False
B) Multiple Choice
C) Essay
D) Ranking - Answers : C
28) Which of the following is NOT a guideline to use during the actual interview?
A) Listen carefully.
B) Do not set expectations about the new system.
C) Look for a variety of perspectives.
D) Type up notes during the interview. - Answers : D
29) Which of the following is NOT true during the first 48 hours after an interview?
A) Schedule a follow up interview.
B) Type up the notes.
C) List any unclear points.
D) Organize your notes. - Answers : A
30) Which of the following is NOT a common source used to find out about the current issues in a
system?
A) Users of other systems
B) The new systems analyst
C) Management
D) Information systems staff - Answers : B
31) Which of the following is a reason why an analyst would NOT choose to conduct a group
interview?
A) Because a single interview answers all of the questions.
B) It is to schedule a single person.
C) New questions may be created during an interview.
D) New interviews can be time consuming. - Answers : A
32) Which of the following is NOT an advantage of a group interview?
A) It is a waste of an analyst's time to interview a group.