WGU D908 Healthcare Management Tasks 1, 2 & 3 Complete
Bundle | Latest Update 2026/2027 | 200 Questions & Verified
Answers | Passed on First Attempt | A+ Graded
1. What is the primary focus of healthcare management?
A) Financial management only
B) Application of management principles in healthcare settings
C) Patient care delivery
D) Medical research
Answer: B
Explanation: Healthcare management focuses on applying general management principles—planning,
organizing, staffing, directing, coordinating, and controlling—specifically within healthcare
organizations.
2. Which of the following is NOT one of the basic functions of management?
A) Planning
B) Organizing
C) Diagnosing
D) Controlling
Answer: C
Explanation: The basic functions of management are planning, organizing, staffing, directing,
coordinating, controlling, recording and reporting, budgeting, and evaluating. Diagnosing is a clinical
function, not a management function.
,3. Strategic management in healthcare involves:
A) Only financial planning
B) Longterm planning and external/internal analysis to achieve organizational goals
C) Daily operational decisions
D) Staff scheduling only
Answer: B
Explanation: Strategic management includes strategic planning, external analysis, internal analysis, and
strategic choice to position the organization for longterm success.
4. The PDCA cycle stands for:
A) Plan, Diagram, Check, Act
B) Plan, Do, Check, Act
C) Prepare, Develop, Control, Assess
D) Plan, Develop, Coordinate, Adjust
Answer: B
Explanation: PDCA (PlanDoCheckAct) is a continuous quality improvement cycle used in healthcare
management.
5. Which of the following best describes the difference between leadership and management in
healthcare?
A) There is no difference
B) Leaders focus on vision while managers focus on tasks and processes
C) Managers focus on vision while leaders focus on tasks
D) Leadership is only for executives
,Answer: B
Explanation: In healthcare settings, leadership is generally associated with vision and inspiration, while
management focuses on planning, organizing, and controlling processes.
6. Healthcare organizations are structured around which key principle?
A) Profit maximization
B) Division of work and delegation of authority
C) Minimal staffing
D) Centralized decisionmaking only
Answer: B
Explanation: Fundamental concepts of organizational structure include the division of work and
delegation of authority.
7. What is the role of the board of directors in a healthcare organization?
A) Direct patient care
B) Governance and final approval of medical staff bylaws
C) Daily operations management
D) Clinical research
Answer: B
Explanation: The board provides governance and has final approval authority over medical staff bylaws
and major organizational decisions.
, 8. Which of the following is a key component of human resource management in healthcare?
A) Only hiring physicians
B) Workforce planning, motivation, and attitude management
C) Building maintenance
D) Supply chain management
Answer: B
Explanation: Human resource management in healthcare includes managing the healthcare workforce,
addressing motivation, and understanding employee attitudes.
9. Health equity and diversity management in healthcare organizations focus on:
A) Only race and ethnicity
B) Ensuring fair treatment and addressing disparities in care
C) Reducing costs
D) Increasing profits
Answer: B
Explanation: Diversity management and health equity address the fair treatment of all patients and
staff, working to eliminate health disparities.
10. Performance management in healthcare involves:
A) Only employee evaluations
B) Measuring and improving organizational and individual performance
C) Financial reporting only
Bundle | Latest Update 2026/2027 | 200 Questions & Verified
Answers | Passed on First Attempt | A+ Graded
1. What is the primary focus of healthcare management?
A) Financial management only
B) Application of management principles in healthcare settings
C) Patient care delivery
D) Medical research
Answer: B
Explanation: Healthcare management focuses on applying general management principles—planning,
organizing, staffing, directing, coordinating, and controlling—specifically within healthcare
organizations.
2. Which of the following is NOT one of the basic functions of management?
A) Planning
B) Organizing
C) Diagnosing
D) Controlling
Answer: C
Explanation: The basic functions of management are planning, organizing, staffing, directing,
coordinating, controlling, recording and reporting, budgeting, and evaluating. Diagnosing is a clinical
function, not a management function.
,3. Strategic management in healthcare involves:
A) Only financial planning
B) Longterm planning and external/internal analysis to achieve organizational goals
C) Daily operational decisions
D) Staff scheduling only
Answer: B
Explanation: Strategic management includes strategic planning, external analysis, internal analysis, and
strategic choice to position the organization for longterm success.
4. The PDCA cycle stands for:
A) Plan, Diagram, Check, Act
B) Plan, Do, Check, Act
C) Prepare, Develop, Control, Assess
D) Plan, Develop, Coordinate, Adjust
Answer: B
Explanation: PDCA (PlanDoCheckAct) is a continuous quality improvement cycle used in healthcare
management.
5. Which of the following best describes the difference between leadership and management in
healthcare?
A) There is no difference
B) Leaders focus on vision while managers focus on tasks and processes
C) Managers focus on vision while leaders focus on tasks
D) Leadership is only for executives
,Answer: B
Explanation: In healthcare settings, leadership is generally associated with vision and inspiration, while
management focuses on planning, organizing, and controlling processes.
6. Healthcare organizations are structured around which key principle?
A) Profit maximization
B) Division of work and delegation of authority
C) Minimal staffing
D) Centralized decisionmaking only
Answer: B
Explanation: Fundamental concepts of organizational structure include the division of work and
delegation of authority.
7. What is the role of the board of directors in a healthcare organization?
A) Direct patient care
B) Governance and final approval of medical staff bylaws
C) Daily operations management
D) Clinical research
Answer: B
Explanation: The board provides governance and has final approval authority over medical staff bylaws
and major organizational decisions.
, 8. Which of the following is a key component of human resource management in healthcare?
A) Only hiring physicians
B) Workforce planning, motivation, and attitude management
C) Building maintenance
D) Supply chain management
Answer: B
Explanation: Human resource management in healthcare includes managing the healthcare workforce,
addressing motivation, and understanding employee attitudes.
9. Health equity and diversity management in healthcare organizations focus on:
A) Only race and ethnicity
B) Ensuring fair treatment and addressing disparities in care
C) Reducing costs
D) Increasing profits
Answer: B
Explanation: Diversity management and health equity address the fair treatment of all patients and
staff, working to eliminate health disparities.
10. Performance management in healthcare involves:
A) Only employee evaluations
B) Measuring and improving organizational and individual performance
C) Financial reporting only
