WGU C202 Managing Human Capital
Exam Questions and Ansẉers with
rationales 2026\2027 update
This Exam contains:
Guarantee passing score
Questions and Ansẉers
format set of multiple-choice
Expert-Verified rationales
Verified ẉith trusted textbooks
,───────────────────────────────────────────────────────
─
Which of the following best describes the strategic role of human
capital management?
A) Administering payroll and benefits
B) Aligning HR practices with organizational strategic goals
C) Ensuring strict compliance with employment laws
D) Handling day-to-day employee grievances
Answer: B
Rationale: The strategic role of HR involves partnering with
management to align human capital strategies with the overall long-
term objectives and direction of the organization, moving beyond
administrative tasks.
What is the primary purpose of a human resource information
system (HRIS)?
A) To replace the need for HR managers
B) To collect, store, and analyze data about human resources
C) To automatically recruit new employees
D) To eliminate employee turnover
Answer: B
Rationale: An HRIS is a technological tool used to manage employee
data, payroll, benefits, and HR analytics, enabling data-driven
decision-making in human capital management.
Which metric best measures the effectiveness of a recruitment
process?
A) Cost per hire
B) Total compensation
C) Employee engagement score
D) Absenteeism rate
,Answer: A
Rationale: Cost per hire is a specific recruitment metric that
calculates the total cost invested in filling a vacancy, helping HR
assess the financial efficiency of their sourcing and selection
methods.
A company uses a predictive analytics model to determine which
employees are most likely to leave the company in the next year.
This is an example of:
A) Workforce planning
B) Turnover analysis
C) Performance management
D) Succession planning
Answer: B
Rationale: Turnover analysis uses historical and current data to
predict future attrition, allowing organizations to implement
retention strategies proactively.
When HR acts as an advocate for employees while simultaneously
ensuring management's goals are met, it is fulfilling the role of a:
A) Strategic partner
B) Administrative expert
C) Employee champion
D) Change agent
Answer: C
Rationale: The employee champion role focuses on listening to
employees, addressing their concerns, and ensuring they are treated
fairly, while still balancing organizational needs.
, The Sarbanes-Oxley Act (SOX) primarily impacts HR by requiring:
A) Minimum wage increases
B) Protection for employees who report corporate fraud or illegal
activities
C) Mandatory paid family leave
D) Strict limits on executive compensation
Answer: B
Rationale: SOX includes whistleblower protections, making it illegal
for employers to retaliate against employees who report suspected
corporate accounting or financial fraud.
Title VII of the Civil Rights Act of 1964 prohibits employment
discrimination based on:
A) Age, gender, and disability
B) Race, color, religion, sex, or national origin
C) Sexual orientation and gender identity only
D) Education level and socioeconomic status
Answer: B
Rationale: Title VII specifically outlines these five protected classes.
Age and disability are protected under different acts (ADEA and
ADA, respectively).
Disparate treatment discrimination occurs when an employer:
A) Uses a seemingly neutral policy that disproportionately affects a
protected class
B) Intentionally treats an individual less favorably because of a
protected characteristic
C) Fails to provide reasonable accommodation for a disability
D) Requires a high school diploma for a manual labor job
Answer: B
Rationale: Disparate treatment involves deliberate, intentional
discrimination against a person based on a protected class, whereas
Exam Questions and Ansẉers with
rationales 2026\2027 update
This Exam contains:
Guarantee passing score
Questions and Ansẉers
format set of multiple-choice
Expert-Verified rationales
Verified ẉith trusted textbooks
,───────────────────────────────────────────────────────
─
Which of the following best describes the strategic role of human
capital management?
A) Administering payroll and benefits
B) Aligning HR practices with organizational strategic goals
C) Ensuring strict compliance with employment laws
D) Handling day-to-day employee grievances
Answer: B
Rationale: The strategic role of HR involves partnering with
management to align human capital strategies with the overall long-
term objectives and direction of the organization, moving beyond
administrative tasks.
What is the primary purpose of a human resource information
system (HRIS)?
A) To replace the need for HR managers
B) To collect, store, and analyze data about human resources
C) To automatically recruit new employees
D) To eliminate employee turnover
Answer: B
Rationale: An HRIS is a technological tool used to manage employee
data, payroll, benefits, and HR analytics, enabling data-driven
decision-making in human capital management.
Which metric best measures the effectiveness of a recruitment
process?
A) Cost per hire
B) Total compensation
C) Employee engagement score
D) Absenteeism rate
,Answer: A
Rationale: Cost per hire is a specific recruitment metric that
calculates the total cost invested in filling a vacancy, helping HR
assess the financial efficiency of their sourcing and selection
methods.
A company uses a predictive analytics model to determine which
employees are most likely to leave the company in the next year.
This is an example of:
A) Workforce planning
B) Turnover analysis
C) Performance management
D) Succession planning
Answer: B
Rationale: Turnover analysis uses historical and current data to
predict future attrition, allowing organizations to implement
retention strategies proactively.
When HR acts as an advocate for employees while simultaneously
ensuring management's goals are met, it is fulfilling the role of a:
A) Strategic partner
B) Administrative expert
C) Employee champion
D) Change agent
Answer: C
Rationale: The employee champion role focuses on listening to
employees, addressing their concerns, and ensuring they are treated
fairly, while still balancing organizational needs.
, The Sarbanes-Oxley Act (SOX) primarily impacts HR by requiring:
A) Minimum wage increases
B) Protection for employees who report corporate fraud or illegal
activities
C) Mandatory paid family leave
D) Strict limits on executive compensation
Answer: B
Rationale: SOX includes whistleblower protections, making it illegal
for employers to retaliate against employees who report suspected
corporate accounting or financial fraud.
Title VII of the Civil Rights Act of 1964 prohibits employment
discrimination based on:
A) Age, gender, and disability
B) Race, color, religion, sex, or national origin
C) Sexual orientation and gender identity only
D) Education level and socioeconomic status
Answer: B
Rationale: Title VII specifically outlines these five protected classes.
Age and disability are protected under different acts (ADEA and
ADA, respectively).
Disparate treatment discrimination occurs when an employer:
A) Uses a seemingly neutral policy that disproportionately affects a
protected class
B) Intentionally treats an individual less favorably because of a
protected characteristic
C) Fails to provide reasonable accommodation for a disability
D) Requires a high school diploma for a manual labor job
Answer: B
Rationale: Disparate treatment involves deliberate, intentional
discrimination against a person based on a protected class, whereas
