EFFECTIVE EMPLOYEE TRAINING CHAPTER 5 STUDY GUIDE | EMPLOYEE
TRAINING & DEVELOPMENT EXAM REVIEW 2026/2027
The organization and coordination of an employee training program is called . - ANS ✔✔program design
Identify the features of a good training site. - ANS ✔✔It is comfortable and accessible.
It is quiet, private, and free from interruptions.
Which of the following types of seating arrangements facilitates listening to a presentation and
practicing in groups by trainees at the same time? - ANS ✔✔Fan-type seating
What should be emphasized when companies use in-house experts for training? - ANS ✔✔Teaching
trainees in as concrete a manner as possible
In the context of learning setting, a distance learning room is best suited for Blank______. - ANS ✔✔self-
directed learning that requires little collaboration
Identify an accurate statement about the program design of an employee training program. - ANS ✔✔It
plays an important role in enhancing trainee learning and transfer of learning.
Identify the dimensions on which human personalities differ as suggested by the Myers-Briggs Type
Indicator (MBTI) theory. - ANS ✔✔Thinking and feeling
Extroversion and introversion
The room where training is conducted is called the . - ANS ✔✔training site
When is traditional classroom-type seating appropriate for an employee training program? - ANS
✔✔When the primary training method is lecture and audiovisual presentation
A benefit of using managers and employees as trainers is that they tend to Blank______. - ANS ✔✔help
increase the perceived meaningfulness of the training content
True or false: A trainer should consider only language norms when customizing content and instruction
for trainees for whom English is a second language. - ANS ✔✔false
What are the factors that should be considered before choosing a training room? - ANS ✔✔The amount
of self-direction required
The amount of collaboration required
To enhance motivation to learn and use training content on the job among trainees, Blank______ should
explain the importance of training, allow trainees to attend the training, and understand trainees' views
on using training content on job. - ANS ✔✔managers
The Myers-Briggs Type Indicator (MBTI) is a tool for instructors to Blank______. - ANS ✔✔understand
learner needs and styles
, A(n) is a diagram that depicts concepts in boxes, with connecting lines indicating the relationships
between the concepts. - ANS ✔✔concept map
What should trainers do to help trainees retain and recall training content? - ANS ✔✔They should use
mnemonics and metaphors to help trainees recall important ideas.
If trainees in a U.S. training program include individuals from other countries for whom English is a
second language or if one is an instructor for a training course or program in another country, one should
Blank______. - ANS ✔✔assess the trainees' level of fluency in English to customize the training content
Which of the following statements is true about application assignments that are used in training
programs? - ANS ✔✔They help trainees understand the relation between the learned skills and their
applications in the real world.
Which of the following should be communicated to trainees to enhance their motivation to learn before
training? - ANS ✔✔Which of the following should be communicated to trainees to enhance their
motivation to learn before training?
According to research, what should trainers do to facilitate the best recall of training content among
trainees? - ANS ✔✔They should behave enthusiastically and avoid vocal distractions.
Which of the following statements is true about an effective discussion in a training program? - ANS
✔✔The trainer should convey the topics and time expectations to trainees before starting the
discussion.
Identify a characteristic of a concept map, which is an important component of a program design. - ANS
✔✔It helps in providing an overview of a training program.
What should trainers do to deal with disruptive trainees in a training session? - ANS ✔✔They should
explain the importance and benefits of the training session.
Acronyms in which the first letter of the word represents a term or step in a process are known as . - ANS
✔✔mnemonics
Assignments in which trainees are asked to apply training content to solve identified work problems or
situations are known as . - ANS ✔✔application assigment
Trainers should manage group dynamics by Blank______. - ANS ✔✔allowing everyone in a group to
contribute to the learning process
To engage trainees in a training program, a trainer should Blank______. - ANS ✔✔encourage discussion
from different trainees involved in the training
An organized program of study designed to attain a complex learning objective is known as a
Blank______. - ANS ✔✔curriculum
Identify the components of effective discussions. - ANS ✔✔- Topic focus
- Clearly defined goals
TRAINING & DEVELOPMENT EXAM REVIEW 2026/2027
The organization and coordination of an employee training program is called . - ANS ✔✔program design
Identify the features of a good training site. - ANS ✔✔It is comfortable and accessible.
It is quiet, private, and free from interruptions.
Which of the following types of seating arrangements facilitates listening to a presentation and
practicing in groups by trainees at the same time? - ANS ✔✔Fan-type seating
What should be emphasized when companies use in-house experts for training? - ANS ✔✔Teaching
trainees in as concrete a manner as possible
In the context of learning setting, a distance learning room is best suited for Blank______. - ANS ✔✔self-
directed learning that requires little collaboration
Identify an accurate statement about the program design of an employee training program. - ANS ✔✔It
plays an important role in enhancing trainee learning and transfer of learning.
Identify the dimensions on which human personalities differ as suggested by the Myers-Briggs Type
Indicator (MBTI) theory. - ANS ✔✔Thinking and feeling
Extroversion and introversion
The room where training is conducted is called the . - ANS ✔✔training site
When is traditional classroom-type seating appropriate for an employee training program? - ANS
✔✔When the primary training method is lecture and audiovisual presentation
A benefit of using managers and employees as trainers is that they tend to Blank______. - ANS ✔✔help
increase the perceived meaningfulness of the training content
True or false: A trainer should consider only language norms when customizing content and instruction
for trainees for whom English is a second language. - ANS ✔✔false
What are the factors that should be considered before choosing a training room? - ANS ✔✔The amount
of self-direction required
The amount of collaboration required
To enhance motivation to learn and use training content on the job among trainees, Blank______ should
explain the importance of training, allow trainees to attend the training, and understand trainees' views
on using training content on job. - ANS ✔✔managers
The Myers-Briggs Type Indicator (MBTI) is a tool for instructors to Blank______. - ANS ✔✔understand
learner needs and styles
, A(n) is a diagram that depicts concepts in boxes, with connecting lines indicating the relationships
between the concepts. - ANS ✔✔concept map
What should trainers do to help trainees retain and recall training content? - ANS ✔✔They should use
mnemonics and metaphors to help trainees recall important ideas.
If trainees in a U.S. training program include individuals from other countries for whom English is a
second language or if one is an instructor for a training course or program in another country, one should
Blank______. - ANS ✔✔assess the trainees' level of fluency in English to customize the training content
Which of the following statements is true about application assignments that are used in training
programs? - ANS ✔✔They help trainees understand the relation between the learned skills and their
applications in the real world.
Which of the following should be communicated to trainees to enhance their motivation to learn before
training? - ANS ✔✔Which of the following should be communicated to trainees to enhance their
motivation to learn before training?
According to research, what should trainers do to facilitate the best recall of training content among
trainees? - ANS ✔✔They should behave enthusiastically and avoid vocal distractions.
Which of the following statements is true about an effective discussion in a training program? - ANS
✔✔The trainer should convey the topics and time expectations to trainees before starting the
discussion.
Identify a characteristic of a concept map, which is an important component of a program design. - ANS
✔✔It helps in providing an overview of a training program.
What should trainers do to deal with disruptive trainees in a training session? - ANS ✔✔They should
explain the importance and benefits of the training session.
Acronyms in which the first letter of the word represents a term or step in a process are known as . - ANS
✔✔mnemonics
Assignments in which trainees are asked to apply training content to solve identified work problems or
situations are known as . - ANS ✔✔application assigment
Trainers should manage group dynamics by Blank______. - ANS ✔✔allowing everyone in a group to
contribute to the learning process
To engage trainees in a training program, a trainer should Blank______. - ANS ✔✔encourage discussion
from different trainees involved in the training
An organized program of study designed to attain a complex learning objective is known as a
Blank______. - ANS ✔✔curriculum
Identify the components of effective discussions. - ANS ✔✔- Topic focus
- Clearly defined goals
