EMPLOYEE TRAINING & DEVELOPMENT MIDTERM EXAM (CHAPTERS 1-5 & 9)
STUDY GUIDE | COMPLETE REVIEW QUESTIONS AND ANSWERS 2026/2027
Competitiveness - ANS ✔✔refers to a company's ability to maintain and gain market share in an industry
Human Resource Management - ANS ✔✔refers to the policies, practices, and systems that influence
employees' behavior, attitudes, and performance
Stakeholders - ANS ✔✔refers to shareholders, the community, customers, employees, and all the other
parties that have an interest in seeing that the company succeeds.
Learning - ANS ✔✔refers to employees acquiring knowledge, skills, competencies, attitudes, or
behaviors
Training - ANS ✔✔refers to a planned effort by a company to facilitate learning of job - related
competencies, knowledge, skills, and behaviors by employees
Development - ANS ✔✔refers to training as well as formal education, job experiences, relationship, and
assessments of personality, skills, and abilities that help employees prepare for future jobs or positions
Formal Training and Development - ANS ✔✔refers to training and development programs, courses, and
events that are developed and organized by the company
Informal Learning - ANS ✔✔refers to learning that is learner initiated, involves action and doing, is
motivated by an intent to develop, and does not occur in a formal learning setting
Explicit knowledge - ANS ✔✔Refers to knowledge which is well documented, easily articulated, and
easily transferred from person-to-person.
Tacit Knowledge - ANS ✔✔refers to personal knowledge based on individual experiences that is difficult
to codify
Knowledge Management (KM) - ANS ✔✔refers to the process of enhancing company performance by
designing and implementing tools, processes, systems, structures, and cultures to improve the creation
sharing, and use of knowledge
Training Design Process - ANS ✔✔refers to a systematic approach for developing training programs
Training Design Process Steps - ANS ✔✔1. Needs assessment
2. Ensuring employees' readiness for training
3. Creating a learning environment
4. Ensuring transfer of training
5. Developing an evaluation plan
6. Selecting training method
7. Monitoring and evaluating the program
STUDY GUIDE | COMPLETE REVIEW QUESTIONS AND ANSWERS 2026/2027
Competitiveness - ANS ✔✔refers to a company's ability to maintain and gain market share in an industry
Human Resource Management - ANS ✔✔refers to the policies, practices, and systems that influence
employees' behavior, attitudes, and performance
Stakeholders - ANS ✔✔refers to shareholders, the community, customers, employees, and all the other
parties that have an interest in seeing that the company succeeds.
Learning - ANS ✔✔refers to employees acquiring knowledge, skills, competencies, attitudes, or
behaviors
Training - ANS ✔✔refers to a planned effort by a company to facilitate learning of job - related
competencies, knowledge, skills, and behaviors by employees
Development - ANS ✔✔refers to training as well as formal education, job experiences, relationship, and
assessments of personality, skills, and abilities that help employees prepare for future jobs or positions
Formal Training and Development - ANS ✔✔refers to training and development programs, courses, and
events that are developed and organized by the company
Informal Learning - ANS ✔✔refers to learning that is learner initiated, involves action and doing, is
motivated by an intent to develop, and does not occur in a formal learning setting
Explicit knowledge - ANS ✔✔Refers to knowledge which is well documented, easily articulated, and
easily transferred from person-to-person.
Tacit Knowledge - ANS ✔✔refers to personal knowledge based on individual experiences that is difficult
to codify
Knowledge Management (KM) - ANS ✔✔refers to the process of enhancing company performance by
designing and implementing tools, processes, systems, structures, and cultures to improve the creation
sharing, and use of knowledge
Training Design Process - ANS ✔✔refers to a systematic approach for developing training programs
Training Design Process Steps - ANS ✔✔1. Needs assessment
2. Ensuring employees' readiness for training
3. Creating a learning environment
4. Ensuring transfer of training
5. Developing an evaluation plan
6. Selecting training method
7. Monitoring and evaluating the program
