EMPLOYEE TRAINING & DEVELOPMENT FINAL EXAM QUESTIONS AND ANSWERS
| TRAINING AND DEVELOPMENT STUDY GUIDE & PRACTICE TEST 2026/2027
program design - ANS ✔✔The organization and coordination of
a training program.
curriculum - ANS ✔✔An organized program of study designed to meet a complex learning objective such
as preparing a learner to become a salesperson, certified computer network technician or a licensed
nurse.
rfp - ANS ✔✔request for proposal - A document that outlines for potential vendors and consultants the
requirements for winning and fulfilling a contract with a company.
support network - ANS ✔✔A group of two or more trainees who agree to meet and discuss their
progress in using learned capabilities on the job.
opportunity to perform - ANS ✔✔the chance to use learned capabilities
criteria - ANS ✔✔measures or outcomes that trainer and the company use to evaluate training programs
formative evaluation - ANS ✔✔Evaluation conducted to improve the training process; usually conducted
during program design and development
roi - ANS ✔✔return of investment - A comparison of a training program's monetary benefits and costs
practicality - ANS ✔✔the ease with which outcome measures can be collected
hawthorne effect - ANS ✔✔A situation in which employees
in an evaluation study perform at a high level simply because of the attention they are receiving.
lecture - ANS ✔✔A training method in which the trainer communicates through spoken words what
trainees are supposed to learn.
ojt - ANS ✔✔in the job training - Training in which new or inexperienced employees learn through first
observing peers or managers performing a job and then trying to imitate their behavior.
simulation - ANS ✔✔A training method that represents a real-life situation, with trainees' decisions
resulting in outcomes that mirror what would happen if they were on the job.
vicarious reinforcement - ANS ✔✔A situation in which a trainee sees an example of someone being
reinforced for using certain behaviors.
experimental learning - ANS ✔✔A training method in which
participants (1) are presented with conceptual knowledge and theory, (2) take part in a behavioral
simulation, (3) analyze the activity, and (4) connect the theory and
activity with on-the-job or real-life situations.
| TRAINING AND DEVELOPMENT STUDY GUIDE & PRACTICE TEST 2026/2027
program design - ANS ✔✔The organization and coordination of
a training program.
curriculum - ANS ✔✔An organized program of study designed to meet a complex learning objective such
as preparing a learner to become a salesperson, certified computer network technician or a licensed
nurse.
rfp - ANS ✔✔request for proposal - A document that outlines for potential vendors and consultants the
requirements for winning and fulfilling a contract with a company.
support network - ANS ✔✔A group of two or more trainees who agree to meet and discuss their
progress in using learned capabilities on the job.
opportunity to perform - ANS ✔✔the chance to use learned capabilities
criteria - ANS ✔✔measures or outcomes that trainer and the company use to evaluate training programs
formative evaluation - ANS ✔✔Evaluation conducted to improve the training process; usually conducted
during program design and development
roi - ANS ✔✔return of investment - A comparison of a training program's monetary benefits and costs
practicality - ANS ✔✔the ease with which outcome measures can be collected
hawthorne effect - ANS ✔✔A situation in which employees
in an evaluation study perform at a high level simply because of the attention they are receiving.
lecture - ANS ✔✔A training method in which the trainer communicates through spoken words what
trainees are supposed to learn.
ojt - ANS ✔✔in the job training - Training in which new or inexperienced employees learn through first
observing peers or managers performing a job and then trying to imitate their behavior.
simulation - ANS ✔✔A training method that represents a real-life situation, with trainees' decisions
resulting in outcomes that mirror what would happen if they were on the job.
vicarious reinforcement - ANS ✔✔A situation in which a trainee sees an example of someone being
reinforced for using certain behaviors.
experimental learning - ANS ✔✔A training method in which
participants (1) are presented with conceptual knowledge and theory, (2) take part in a behavioral
simulation, (3) analyze the activity, and (4) connect the theory and
activity with on-the-job or real-life situations.
