NAFA Maintenance Management Exam
Questions and Correct Answers
Question 1
1.4 What are the Clean Water and Clean Air Act? (p. 221)
Correct Answer
The Act established the basic structure for regulating discharges of pollutants into
the waters of the United States, and is a number of pieces of legislation relating to
the reduction of smog and air pollution in general
Question 2
1.8 What impact does lack of maintenance have on budget forecasting? (p. 9)
Correct Answer
will be unable to forecast maintenance budget, not only from a personnel aspect,
but from an outlay of cash of parts and supplies
Question 3
1.3 How can Fleet Information Management Systems improve service and
dependability? (p. 94)
Correct Answer
By improving the accuracy and accountably of the PM services
Question 4
1.1 What is the RCRA? (p. 219)
Correct Answer
- is the US primary law governing the disposal of solid and hazardous waste
Page 1 of 17
,Question 5
1.7 What impact does lack of maintenance have on the vehicle maintenance
department? (p. 9)
Correct Answer
The workload of the maintenance department will be characterized by extreme
peaks and valleys, requiring overtime or temporary help to reduce the peaks. During
the 8 valley periods, portions of the maintenance workforce will be idle.
Question 6
1.4 What is the difference between Preventive and Predictive Maintenance? (p. 94)
Correct Answer
Preventive is based on interval inspection and Predictive using past experience to
predict future failure
Question 7
2.4 When would fuel consumption be the preferred factor for determining PM
interval? (p. 14)
Correct Answer
In fleets with an extraordinary amount of time idling
Question 8
1.2 Determine the correct staffing level and bays (p. 413)
Correct Answer
Vehicles Equivalents/Maintenance Repair Factor VE/MRF
Question 9
1.6 Identify one key to using reports for maintenance audit and verification purposes.
(p. 398)
Correct Answer
Data
Page 2 of 17
, Question 10
2.7 What is the objective of predictive maintenance? (p. 15)
Correct Answer
By performing services and replacing components before a failure occurs
Question 11
1.1 Define the five step VE/MRI process. (p. 410)
Correct Answer
Step 1 - Place vehicles in classifications and count them. Step 2 - Count
maintenance hours expended by vehicle classification for a given period of time.
Step 3 - Normalize the fleet by setting a base vehicle classification and ranking all
others relative to it based on maintenance hours expended. Step 4 - Calculate
vehicle equivalents using total vehicles in a class and the maintenance repair factor
determined earlier. Step 5 - Determine estimated staffing levels.
Question 12
1.9 What impact does a thorough maintenance program have on vehicle
remarketing? (p. 9)
Correct Answer
When the time comes to replace vehicles, those with accurate, proven PM records
may sell for more than those without.
Question 13
1.4 Identify the steps needed to hire personnel? (p. 420)
Correct Answer
Validate the Need to fill a Vacancy, Validate the Job Descrption, Establish and
Conduct a Applicant screeening Process, Recruit Everywhere, After the Selection
Page 3 of 17
Questions and Correct Answers
Question 1
1.4 What are the Clean Water and Clean Air Act? (p. 221)
Correct Answer
The Act established the basic structure for regulating discharges of pollutants into
the waters of the United States, and is a number of pieces of legislation relating to
the reduction of smog and air pollution in general
Question 2
1.8 What impact does lack of maintenance have on budget forecasting? (p. 9)
Correct Answer
will be unable to forecast maintenance budget, not only from a personnel aspect,
but from an outlay of cash of parts and supplies
Question 3
1.3 How can Fleet Information Management Systems improve service and
dependability? (p. 94)
Correct Answer
By improving the accuracy and accountably of the PM services
Question 4
1.1 What is the RCRA? (p. 219)
Correct Answer
- is the US primary law governing the disposal of solid and hazardous waste
Page 1 of 17
,Question 5
1.7 What impact does lack of maintenance have on the vehicle maintenance
department? (p. 9)
Correct Answer
The workload of the maintenance department will be characterized by extreme
peaks and valleys, requiring overtime or temporary help to reduce the peaks. During
the 8 valley periods, portions of the maintenance workforce will be idle.
Question 6
1.4 What is the difference between Preventive and Predictive Maintenance? (p. 94)
Correct Answer
Preventive is based on interval inspection and Predictive using past experience to
predict future failure
Question 7
2.4 When would fuel consumption be the preferred factor for determining PM
interval? (p. 14)
Correct Answer
In fleets with an extraordinary amount of time idling
Question 8
1.2 Determine the correct staffing level and bays (p. 413)
Correct Answer
Vehicles Equivalents/Maintenance Repair Factor VE/MRF
Question 9
1.6 Identify one key to using reports for maintenance audit and verification purposes.
(p. 398)
Correct Answer
Data
Page 2 of 17
, Question 10
2.7 What is the objective of predictive maintenance? (p. 15)
Correct Answer
By performing services and replacing components before a failure occurs
Question 11
1.1 Define the five step VE/MRI process. (p. 410)
Correct Answer
Step 1 - Place vehicles in classifications and count them. Step 2 - Count
maintenance hours expended by vehicle classification for a given period of time.
Step 3 - Normalize the fleet by setting a base vehicle classification and ranking all
others relative to it based on maintenance hours expended. Step 4 - Calculate
vehicle equivalents using total vehicles in a class and the maintenance repair factor
determined earlier. Step 5 - Determine estimated staffing levels.
Question 12
1.9 What impact does a thorough maintenance program have on vehicle
remarketing? (p. 9)
Correct Answer
When the time comes to replace vehicles, those with accurate, proven PM records
may sell for more than those without.
Question 13
1.4 Identify the steps needed to hire personnel? (p. 420)
Correct Answer
Validate the Need to fill a Vacancy, Validate the Job Descrption, Establish and
Conduct a Applicant screeening Process, Recruit Everywhere, After the Selection
Page 3 of 17
