Adding value to products and services sold to consumers in households for their personal or family
use is known as . - Answers retail
A business that buys products from manufacturers and resells the products to retailers or to industrial
or business users is known as a(n) . - Answers wholesalers
The business activities associated with retailing involve both products and services. Which of the
following is NOT a venue where retailing occurs? - Answers Manufacturer's warehouse
Which of these businesses likely has the largest influence on product decision making? - Answers
Costco, a warehouse club
In the four-factor framework for establishing a relationship with retailers, which step involves
manufacturers and retailers working together to implement the six Ps of retailing? - Answers
Developing a retail strategy
Blank______ refers to a set of a business activities that add value to products and services sold to
consumers for their personal or family use. - Answers Retailing
Which statement best describes the relationship wholesalers have with manufacturers and retailers? -
Answers They buy from manufacturers, then resell to retailers or business users.
Which of the following refers to business activities that include the purchase of products at stores,
through catalogs, and over the Internet, as well as services, such as fast-food restaurants, airlines, and
hotels? - Answers Retailing
Which statement best describes the relationship between manufacturers and big retailers, such as
Home Depot or Walmart, with regard to product decision making? - Answers Big retailers have more
of a say in product decision making than manufacturers do.
A manufacturer selling hammers is trying to decide whether it should conduct business with Walmart
and Home Depot. Which of the four factors for establishing a relationship with retailers best
characterizes the situation? - Answers Choosing retail partners
Adding value to products and services sold to consumers in households for their personal or family
use is known as . - Answers retail
A business that buys products from manufacturers and resells the products to retailers or to industrial
or business users is known as a(n) . - Answers wholesalers
A retailer is examining the circumstances under which it would benefit from adopting a particular
strategy for its catalog sales and a different one for its Internet sales. What type of overall strategy is
the retailer using? - Answers Omnichannel
What strategy is being used when a manufacturer or retailer sells in more than one channel? -
Answers Omnichannel
The role of the retailer is to help Blank______. - Answers the consumer and manufacturer
What do manufacturers look at when choosing a retail partner? (Choose every correct answer.) -
Answers The basic channel structure,Channel member characteristics,Where the target customers
expect to find their products
A company that manufactures shampoo has been unable to persuade a large retail outlet to purchase
its products, because the retailer makes and sells mostly its own brand of shampoo. What marketing
problem has the manufacturer encountered? - Answers The channel is vertically integrated.
A manufacturer is trying to determine in what circumstances it may prefer to use a certain channel for
selling a product. Which of the factors for establishing a relationship with retailers is it most likely
examining? - Answers Managing an omnichannel approach
A(n) strategy is being used when manufacturers and retailers work together to sell products and/or
services in more than one channel (such as a store, catalog, and the Internet). - Answers omni
channel
A manufacturer will seek out partnerships with who will sell the manufacturer's products and/or
services to the final consumers. (Remember to type only one word in the blank.) - Answers retails
One thing a manufacturer will look for when deciding on a(n) partner is whether or not its customers
match the manufacturer's target market. - Answers retailer
What factors determine how difficult it is for a manufacturer to persuade retailers to purchase its
products? (Choose every correct answer.) - Answers The relative power of the manufacturer and
retailer,The degree to which the channel is vertically integrated,The strength of the manufacturer's
brand
, MAC, a brand of makeup produced by Estée Lauder, sells through the company's retail outlets.
Therefore, whenever a new MAC product is made, it is automatically brought into Estée Lauder
retailing outlets. Which type of channel structure does this setup represent? - Answers Vertical
marketing system
Manufacturers will work with specific retailers depending on where their target consumers expect to
find their products. What does this process refer to? - Answers Customer expectations
A(n) strategy is being used when manufacturers and retailers work together to sell products and/or
services in more than one channel (such as a store, catalog, and the Internet). - Answers omni
channel
Generally, the Blank______ and more sophisticated a firm is, the Blank______ likely it will be to use
supply chain intermediaries. - Answers larger; less
Which of the following businesses would have the easiest time introducing a new product line in
stores? - Answers MAC Cosmetics, which operates its own retailers
One thing a manufacturer will look for when deciding on a(n) partner is whether or not its customers
match the manufacturer's target market. - Answers retailer
Distribution intensity is typically divided into how many levels? - Answers Three
Which firms would likely employ intensive distribution for their products? (Choose every correct
answer.) - Answers Pepsi,Kellogg's
A manufacturer of clothing currently sells its products at Neiman Marcus and Dillard's. A survey shows
that a majority of its customers expect to find its products at Neiman Marcus, Macy's, and Saks Fifth
Avenue, but relatively few customers expect to find the products at Dillard's or Marshalls. If the
manufacturer acts on its customers' expectations, what action would it take in regard to its retail
partnerships? - Answers Drop Dillard's and add Macy's and Saks Fifth Avenue.
Unlike Estée Lauder, which is a large and established firm with the resources to provide its own
sales force to sell its products, what will smaller firms probably need to rely on to help to distribute
their products? - Answers Supply chain intermediaries
If Ford allows only one retailer or dealer in a given territory the ability to sell its particular brand, it is
using a(n) Blank______ distribution strategy. - Answers exclusive
Which of the following is NOT an actual distribution intensity level considered by manufacturers? -
Answers Retentive
Pepsi and other soda companies almost always try to get their products into as many different outlets
as possible. What is the name of this type of distribution strategy? - Answers Intensive distribution
A designer store, such as Prada or Chanel, would opt for a(n) Blank______ distribution strategy. -
Answers exclusive
Under which of these circumstances would a firm probably benefit from an exclusive distribution
strategy? (Choose every correct answer.) - Answers When the firm is just starting out,When supply is
limited
Which strategy for wide distribution involves getting products into as many different outlets as
possible? - Answers Intensive
Between the intensive and exclusive distribution strategies lies distribution, which uses a few, well-
selected retailers in a territory. - Answers selective
Why might a new company grant exclusive distribution of its products to one retailer or one retail
chain? (Choose every correct answer.) - Answers By granting exclusive territories, the firm gives those
retailers a strong incentive to market its products.,The firm's inventory is probably not very large. This
agreement provides the buying public an adequate selection at specific retail outlets.,The retailers
know there will be no competing retailers to cut prices, so their profit margins are protected.
Which of the following terms refers to the number of channel members used at each level of the
marketing channel? - Answers Distribution intensity
Which of these products would likely be marketed via a selective distribution strategy? (Choose every
correct answer.) - Answers Designer purses and handbags,Expensive coats
Which placement strategy involves manufacturers granting sole geographic territories to one or very
few retailers so that no other retailers in the territory can sell a particular brand? - Answers Exclusive
distribution
Manufacturers need to understand the Blank______ of different types of retailers to determine the
best channels for their products - Answers general characteristics