VERIFIED ANSWERS
No one man should have all that POWER - CORRECT ANSWER Chapter 10: Power
and Politics
Power: The ability to get others to do what you want them to do. (not technically
a formal construct)
Authority: Formal power an individual holds due to their status or position in an
organizational hierarchy
(Regional Manager vs District, go with Regional)
Influence: The effect a persons actions have on attitudes, values, beliefs , or
behavior of others. - CORRECT ANSWER Power and Authority
Legitimate Power: Formal Authority
Reward Power: The authority to bestow rewards on other people.
Coercive Power: The authority to punish or recommend punishment.
Expert Power: Power that stems from special knowledge of or skills in the tasks
performed by subordinates.
Referent Power: Commanding subordinates respect, and desire to emulate the
leader. (charisma) - CORRECT ANSWER Types of Power
Legitimate, reward, and coercive are organizational forms.
Expert and referent are personal
,Effort, courage, networking, and holding rare information can also create power
for the holder.
Servant Leader: Works to fulfill subordinates needs as well as the organizations.
Moral Leadership: Do the Right Thing! - CORRECT ANSWER Types of Power
1. Use rational persuasion
2. Make people like you
3. Rely on the rule of reciprocity
4. develop allies.
5. Be assertive-ask for what you want.
6. Make use of higher authority
7. Reward the behaviors you want - CORRECT ANSWER Interpersonal Influence
Tactics
Resources: Control and allocation can foster dependency of subordinates.
Decision Making Power: level of involvement in big decisions.
Information Power: Holding it but also the means of disseminating or distributing
it (edward Snowden)
-Any of these or any other forms can lead to abuse and manipulation. - CORRECT
ANSWER Structural and Situational Power
The tipping point, the event or activity that absolutely has to happen to complete
a project or accomplish a goal.
, The dominos are subunits, the power differential between them is influenced by
the subunits 1.ability to cope with uncertainty 2. centrality, 3.substitutability -
CORRECT ANSWER Strategic Contingency
-shows obedience to authority. Majority went to XXX because the authority was
telling them to. - CORRECT ANSWER Milgrams Experiment
Behavior Outside the normal power system, designed to benefit and individual or
subunit.
Common Examples: Rule Evasion, Personal-Political, Educational, and
Organizational
-Impression Management is also big here, being seen, looking nice and energetic,
doing favors, using flattery (andy on the Office) - CORRECT ANSWER Political
Behavior
Do YOU report it? what about the backlash? can you be fired?
Whistle Blower: A person who discloses illegal, immoral, or illegitimate
organizational practices.
-Protected by the Sarbanes-Oaxley Act: protects employees from employer
wrongdoing.
entitled to back pay, legal fees, reemployment
Enron scandal brought on the Act due to their creatively planned accounting
fraud. - CORRECT ANSWER When Something Goes Wrong...
you led, but did anyone follow? - CORRECT ANSWER Ch.11 Leadership
Fundamentals