BUS 110 CHAPTER 10 EXAM QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026
Affirmative Action Plan - Answers Written statement of how the organization intends to actively
recruit, hire, and develop members of relevant protected classes.
Arbitration - Answers Method of resolving a labor dispute in which both parties agree to submit to
the judgment of a neutral party.
Benefits - Answers Compensation other than wages or salary.
Bonus - Answers Individual performance inventive in the form of special payment made over and
above the employee's salary.
Boycott - Answers Labor action in which workers refuse to buy the products of a targeted employer.
Cafeteria Benefits Plan - Answers Benefit plan that sets limits on benefits per employee, each of
whom may choose from a variety of alternative benefits.
COLA - Answers Labor contract clause tying future raises to changes in consumer purchasing power.
Collective Bargaining - Answers Process by which labor and management negotiate conditions of
employment and draft a labor contract for union-represented workers.
Compensation System - Answers Total package of rewards that organizations provide to individuals in
return for their labor.
Contingent Worker - Answers Employee hired on something other than a full-time basis to
supplement an organization's permanent workforce.
EEO - Answers Legally mandated nondiscrimination in employment on the basis of race, creed, sex, or
national origin.
EEOC - Answers Federal agency enforcing several discrimination related laws.
Employee Information System - Answers Computerized system containing information on each
employee's education, skills, work experiences, and career aspirations.
Employment at Will - Answers Principle that organizations should be able to retain or dismiss
employees at their discretion.
External Recruiting - Answers Process of attracting persons outside of an organization to apply for
jobs.
Gainsharing Plan - Answers Incentive plan that rewards groups for productivity improvements.
Hostile Work Environment - Answers Form of sexual harassment deriving from off-color jokes and
lewd comments.
HRM - Answers Set of organizational activities directed at attracting, developing, and maintaining an
effective workforce.
Incentive Program - Answers Special compensation program designed to motivate high performance.
Internal Recruiting - Answers Process of considering present employees as candidates for openings.
Job Analysis - Answers Systematic analysis of jobs within an organization.
Job Description - Answers Description of the duties and responsibilities of a job, its working
conditions and the tools, materials, equipment, and information used to perform it.
Job Specification - Answers Description of the skills, abilities, and other credentials and qualifications
required by a job.
Knowledge Workers - Answers Employees who are of value because of the knowledge they possess.
Labor Relations - Answers Process of dealing with employees who are represented by a union.
Labor Union - Answers Group of individuals working together to achieve shared job-related goals,
such as higher pay, shorter working hours, more job security, greater benefits, or better working
conditions.
Lockout - Answers Management tactic whereby workers are denied access to the employer's
workplace.
Mediation - Answers Method of resolving labor disputes in which a third party suggests a settlement.
Merit Salary System - Answers Individual incentive linking compensation to performance in nonsales
jobs.
Off-the-job Training - Answers Training conducted in a controlled environment away from the work
site.
On-the-job Training - Answers Training conducted while an employee is at work.
OSHA - Answers Federal law setting and enforcing guidelines for protecting workers from unsafe
conditions and potential health hazards in the workplace.
Pay for Knowledge Plan - Answers Incentive plan to encourage employees to learn new skills or
become proficient at different jobs.
Affirmative Action Plan - Answers Written statement of how the organization intends to actively
recruit, hire, and develop members of relevant protected classes.
Arbitration - Answers Method of resolving a labor dispute in which both parties agree to submit to
the judgment of a neutral party.
Benefits - Answers Compensation other than wages or salary.
Bonus - Answers Individual performance inventive in the form of special payment made over and
above the employee's salary.
Boycott - Answers Labor action in which workers refuse to buy the products of a targeted employer.
Cafeteria Benefits Plan - Answers Benefit plan that sets limits on benefits per employee, each of
whom may choose from a variety of alternative benefits.
COLA - Answers Labor contract clause tying future raises to changes in consumer purchasing power.
Collective Bargaining - Answers Process by which labor and management negotiate conditions of
employment and draft a labor contract for union-represented workers.
Compensation System - Answers Total package of rewards that organizations provide to individuals in
return for their labor.
Contingent Worker - Answers Employee hired on something other than a full-time basis to
supplement an organization's permanent workforce.
EEO - Answers Legally mandated nondiscrimination in employment on the basis of race, creed, sex, or
national origin.
EEOC - Answers Federal agency enforcing several discrimination related laws.
Employee Information System - Answers Computerized system containing information on each
employee's education, skills, work experiences, and career aspirations.
Employment at Will - Answers Principle that organizations should be able to retain or dismiss
employees at their discretion.
External Recruiting - Answers Process of attracting persons outside of an organization to apply for
jobs.
Gainsharing Plan - Answers Incentive plan that rewards groups for productivity improvements.
Hostile Work Environment - Answers Form of sexual harassment deriving from off-color jokes and
lewd comments.
HRM - Answers Set of organizational activities directed at attracting, developing, and maintaining an
effective workforce.
Incentive Program - Answers Special compensation program designed to motivate high performance.
Internal Recruiting - Answers Process of considering present employees as candidates for openings.
Job Analysis - Answers Systematic analysis of jobs within an organization.
Job Description - Answers Description of the duties and responsibilities of a job, its working
conditions and the tools, materials, equipment, and information used to perform it.
Job Specification - Answers Description of the skills, abilities, and other credentials and qualifications
required by a job.
Knowledge Workers - Answers Employees who are of value because of the knowledge they possess.
Labor Relations - Answers Process of dealing with employees who are represented by a union.
Labor Union - Answers Group of individuals working together to achieve shared job-related goals,
such as higher pay, shorter working hours, more job security, greater benefits, or better working
conditions.
Lockout - Answers Management tactic whereby workers are denied access to the employer's
workplace.
Mediation - Answers Method of resolving labor disputes in which a third party suggests a settlement.
Merit Salary System - Answers Individual incentive linking compensation to performance in nonsales
jobs.
Off-the-job Training - Answers Training conducted in a controlled environment away from the work
site.
On-the-job Training - Answers Training conducted while an employee is at work.
OSHA - Answers Federal law setting and enforcing guidelines for protecting workers from unsafe
conditions and potential health hazards in the workplace.
Pay for Knowledge Plan - Answers Incentive plan to encourage employees to learn new skills or
become proficient at different jobs.
