BA 323 NIELANDER EXAM ONE CHAPTERS
1 3 16 17 FINAL COMPREHENSIVE
ASSESSMENT TEST PAPER QUESTIONS AND
SOLUTIONS
⩥ What is the vital thing managers can do?.
Answer: Giving employes a why
⩥ What to managers and companies do.
Answer: - Want to keep employee motivated
- are goal oriented
- need to consider how to motivate employees beyond compensation
⩥ what are the ways to motivate people and teams in a job.
Answer: Specialization, job rotation, enlargement, enrichment
⩥ What is specialization.
Answer: motivation that divides small tasks for one, one of lower
motivation tatics
⩥ What is job rotation.
,Answer: Motivation that is moving between different jobs, one of the
higher motivation tactics.
⩥ What is enlargement.
Answer: Motivation that is giving more tasks at the same responsibility
level (horizontal expansion) medium motivation
⩥ What is enrichment.
Answer: Motivation that is giving more responsibility and jobs (vertical
expansion) very high motivation
⩥ What is compensation.
Answer: - Wages/saleries
- incentive programs
- Bonus plans
- stock options
- benefits
⩥ what are theories.
Answer: Systems of ideas intended to explain something
⩥ What is motivation theory.
,Answer: Intrinsic and extrinsic motivation is what people are motivated
by.
⩥ What is maslow's hierchy of needs.
Answer: 5 basic needs of a job in an order people strive to satisfy them
(you need to meet current level in order to move on to the next)
Physical, safety, social, self esteem, self actualization
only 15% of employes reach last stage
⩥ What is equity theory.
Answer: Assumption of how people are willing to contribute to an
organization, it depends on what they are rewarded with
Inputs effects outputs
⩥ What is expectancy theory?.
Answer: Motivation depends on how much someone wants something
and how likely they are to get it.
depends on valence, instrumentality, and expectancy
⩥ What us Valence.
Answer: Wants/rewards
, ⩥ what is instrumentality.
Answer: performance leads to reward
⩥ What is expectancy.
Answer: Efforts leading to high performance
⩥ What is McGregor theory X and theory Y.
Answer: X- traditional - employs need to be coerced to perform because
they don't like work/lazy/etc.
Y- Humanistic - Self direction, want responsibility, like work - more
freedom, encouragement, involvement
⩥ What is Theory Z.
Answer: The inbetween of theory x and y
- considered well being of employees, individual responsibility w/ team
involvement, group decisions.
⩥ What is herzberg's two factor theory.
Answer: Hygiene factors and motivators determine how much someone
likes their job. Hygiene doesn't make satisfaction, but without it,
dissatisfaction, motivators lead to satisfaction, does not lead to
dissatisfaction.
1 3 16 17 FINAL COMPREHENSIVE
ASSESSMENT TEST PAPER QUESTIONS AND
SOLUTIONS
⩥ What is the vital thing managers can do?.
Answer: Giving employes a why
⩥ What to managers and companies do.
Answer: - Want to keep employee motivated
- are goal oriented
- need to consider how to motivate employees beyond compensation
⩥ what are the ways to motivate people and teams in a job.
Answer: Specialization, job rotation, enlargement, enrichment
⩥ What is specialization.
Answer: motivation that divides small tasks for one, one of lower
motivation tatics
⩥ What is job rotation.
,Answer: Motivation that is moving between different jobs, one of the
higher motivation tactics.
⩥ What is enlargement.
Answer: Motivation that is giving more tasks at the same responsibility
level (horizontal expansion) medium motivation
⩥ What is enrichment.
Answer: Motivation that is giving more responsibility and jobs (vertical
expansion) very high motivation
⩥ What is compensation.
Answer: - Wages/saleries
- incentive programs
- Bonus plans
- stock options
- benefits
⩥ what are theories.
Answer: Systems of ideas intended to explain something
⩥ What is motivation theory.
,Answer: Intrinsic and extrinsic motivation is what people are motivated
by.
⩥ What is maslow's hierchy of needs.
Answer: 5 basic needs of a job in an order people strive to satisfy them
(you need to meet current level in order to move on to the next)
Physical, safety, social, self esteem, self actualization
only 15% of employes reach last stage
⩥ What is equity theory.
Answer: Assumption of how people are willing to contribute to an
organization, it depends on what they are rewarded with
Inputs effects outputs
⩥ What is expectancy theory?.
Answer: Motivation depends on how much someone wants something
and how likely they are to get it.
depends on valence, instrumentality, and expectancy
⩥ What us Valence.
Answer: Wants/rewards
, ⩥ what is instrumentality.
Answer: performance leads to reward
⩥ What is expectancy.
Answer: Efforts leading to high performance
⩥ What is McGregor theory X and theory Y.
Answer: X- traditional - employs need to be coerced to perform because
they don't like work/lazy/etc.
Y- Humanistic - Self direction, want responsibility, like work - more
freedom, encouragement, involvement
⩥ What is Theory Z.
Answer: The inbetween of theory x and y
- considered well being of employees, individual responsibility w/ team
involvement, group decisions.
⩥ What is herzberg's two factor theory.
Answer: Hygiene factors and motivators determine how much someone
likes their job. Hygiene doesn't make satisfaction, but without it,
dissatisfaction, motivators lead to satisfaction, does not lead to
dissatisfaction.
