QUESTIONS AND ANSWERS SURE A+
✔✔Department should be aware of __________ ____________ leading to civil unrest
and take whatever action necessary to prevent or prepare for it. - ✔✔warning signs
✔✔Goals of public service - ✔✔• To provide protection and service.
• To minimize cultural/emotional barriers separating peace officers and the public.
• To create an officer/citizen relationship that supports the best interests of society.
• To create empathetic response to citizen concerns/needs.
✔✔Negative consequences of ineffective public service - ✔✔o Lack of trust and respect
o Reduced budgetary support for needed personnel, equipment, programs, etc.
o Increased citizen complaints
✔✔Positive consequences of effective public service - ✔✔o Increased trust and respect,
resulting in improved dialogue and general sense of well-being.
o Support for budgetary requests
o Reduction in citizen complaints
✔✔What methods can be used to enhance public service - ✔✔-Visual presence
-Non-punitive interaction with the public: Talking to people
-Community involvement (on-duty)
, -Seeking Citizen Input
-Public Services Announcements Via Media
-Public Relations Officer
-Crime Prevention Tips
-Radar Locations Announcements
-Crime Stoppers "Most wanted" Announcements
-Citizen "Police Academies"
✔✔Steps in the arrest of a foreign national - ✔✔1. Ask the detainee if (s)he is a U.S.
citizen
2. Check the list of mandatory notification countries
3. if mandatory notification is required, do so without delay (most bilateral treaties allow
a maximum of 72 hours to make notification).
4. If not on the list of mandatory notification, ask if they wish for their consulate to be
notified of their arrest or detention
5. Keep a written record of the arrestees/detainees response
6. Document your notification (date, time, method of notification, and the person
notified)
✔✔What is the purpose of VCCR and bilateral treaties? - ✔✔To ensure that a foreign
national is not placed in a situation in which he cannot receive assistance from his own
government.
✔✔What reasons are there to allow a consular official access to an arrested foreign
national. - ✔✔Legal reasons - Its "the law of the land"
Policy reasons - Reciprocity
Pragmatic reasons - To avoid investigation and litigation
✔✔What access can a consular official have with their foreign national? - ✔✔Can
provide necessities and reading material
✔✔What should you do in the first step of the 7 step violator contact? - ✔✔Greeting,
identify yourself as the police, introduce self and agency
✔✔What should you do in the second step of the 7 step violator contact? - ✔✔State the
violation.
"The reason you were stopped"
✔✔What should you do in the third step of the 7 step violator contact? - ✔✔ID the
driver. Check the conditions of the violator or vehicle
✔✔What should you do in the fourth step of the 7 step violator contact? - ✔✔Statement
of action to be taken