1
CLINICAL PATIENT CARE NHA
CCMA EXAM QUESTIONS WITH
VERIFIED SOLUTIONS
Two forms of identification - correct-answer - name, and date of birth
What should MAs do at the end of the day? - correct-answer - Disinfect rooms
and restock them fully.
What should an MA do before a patient goes into an exam room? - correct-
answer - Anticipate what will be needed for that patients examination.
What should an MA review before entering a room with a patient? - correct-
answer - Review the patients reason for their visit.
How often show a room be cleaned? - correct-answer - At the beginning of the
day, end of the day, and in-between patients.
What is the most common solution to use to disinfect surfaces? - correct-answer -
Sodium Hypochlorite solution ( 1:10 solution of bleach to water)
, 2
What is PPE? - correct-answer - Personal protective equipment used to create a
barrier to prevent exposure to blood and other body fluids.
litigation - correct-answer - the process of taking legal action
How can the MA keep the clinical office safe - correct-answer - have an
emergency plan
keep doorways and hallways clear
have emergency tools handy and easily accessible
avoid furniture with sharp corners
active listening - correct-answer - paying close attention to what someone is
saying and communicating
open-ended questions - correct-answer - questions that allow respondents to
answer however they want
nonverbal communication - correct-answer - communication using body
movements, gestures, and facial expressions rather than speech
rapport - correct-answer - A positive relationship
, 3
Patient Intake - correct-answer - data integrity - the team that gathers and enters
patient information into patient
Empathy vs. Sympathy - correct-answer - In empathy, we understand the feelings
of others.
In sympathy, we feel the feelings of others.
Cheif Complaint - correct-answer - brief statement describing they symptom,
problem, diagnosis, or condition that is the reason a patient seeks medical care.
subjective information - correct-answer - Information from the patient's point of
view.
"I feel dizzy."
Does an M need to ask about a patients medication list every time they visit? -
correct-answer - YES!!!
Anaphylaxis - correct-answer - a severe response to an allergen in which the
symptoms develop quickly, and without help, the patient can die within a few
minutes.
CLINICAL PATIENT CARE NHA
CCMA EXAM QUESTIONS WITH
VERIFIED SOLUTIONS
Two forms of identification - correct-answer - name, and date of birth
What should MAs do at the end of the day? - correct-answer - Disinfect rooms
and restock them fully.
What should an MA do before a patient goes into an exam room? - correct-
answer - Anticipate what will be needed for that patients examination.
What should an MA review before entering a room with a patient? - correct-
answer - Review the patients reason for their visit.
How often show a room be cleaned? - correct-answer - At the beginning of the
day, end of the day, and in-between patients.
What is the most common solution to use to disinfect surfaces? - correct-answer -
Sodium Hypochlorite solution ( 1:10 solution of bleach to water)
, 2
What is PPE? - correct-answer - Personal protective equipment used to create a
barrier to prevent exposure to blood and other body fluids.
litigation - correct-answer - the process of taking legal action
How can the MA keep the clinical office safe - correct-answer - have an
emergency plan
keep doorways and hallways clear
have emergency tools handy and easily accessible
avoid furniture with sharp corners
active listening - correct-answer - paying close attention to what someone is
saying and communicating
open-ended questions - correct-answer - questions that allow respondents to
answer however they want
nonverbal communication - correct-answer - communication using body
movements, gestures, and facial expressions rather than speech
rapport - correct-answer - A positive relationship
, 3
Patient Intake - correct-answer - data integrity - the team that gathers and enters
patient information into patient
Empathy vs. Sympathy - correct-answer - In empathy, we understand the feelings
of others.
In sympathy, we feel the feelings of others.
Cheif Complaint - correct-answer - brief statement describing they symptom,
problem, diagnosis, or condition that is the reason a patient seeks medical care.
subjective information - correct-answer - Information from the patient's point of
view.
"I feel dizzy."
Does an M need to ask about a patients medication list every time they visit? -
correct-answer - YES!!!
Anaphylaxis - correct-answer - a severe response to an allergen in which the
symptoms develop quickly, and without help, the patient can die within a few
minutes.
