UTA OPMA 3306 CHAPTER 1 PRACTICE EXAM QUESTIONS AND ANSWERS OPERATIONS
MANAGEMENT STUDY GUIDE 2026/2027 | INTRODUCTION TO OSCM REVIEW
The pipeline like movement of the materials and information needed to produce a good or
service. - correct answer ✔✔Supply (chain) network
A strategy that meets the needs of shareholders, and employees, and that preserves the
environment. - correct answer ✔✔Triple bottom line strategy
The processes needed to determine the set of future actions required to operate an existing
supply chain. - correct answer ✔✔Planning
The selection of suppliers. - correct answer ✔✔Sourcing
A type of process where a major product is produced or a service is provided. - correct answer
✔✔Making
A type of process that moves products to warehouses or customers. - correct answer
✔✔Delivery
Processes that involve the receiving of worn-out, defective, and excess products returned by
customers and support for customers who have product problems. - correct answer
✔✔Returning
A business where the major product is intangible, meaning it cannot be weighed or measured -
correct answer ✔✔Service
When a company builds service activities into its product offerings. - correct answer
✔✔Product-service bundling
MANAGEMENT STUDY GUIDE 2026/2027 | INTRODUCTION TO OSCM REVIEW
The pipeline like movement of the materials and information needed to produce a good or
service. - correct answer ✔✔Supply (chain) network
A strategy that meets the needs of shareholders, and employees, and that preserves the
environment. - correct answer ✔✔Triple bottom line strategy
The processes needed to determine the set of future actions required to operate an existing
supply chain. - correct answer ✔✔Planning
The selection of suppliers. - correct answer ✔✔Sourcing
A type of process where a major product is produced or a service is provided. - correct answer
✔✔Making
A type of process that moves products to warehouses or customers. - correct answer
✔✔Delivery
Processes that involve the receiving of worn-out, defective, and excess products returned by
customers and support for customers who have product problems. - correct answer
✔✔Returning
A business where the major product is intangible, meaning it cannot be weighed or measured -
correct answer ✔✔Service
When a company builds service activities into its product offerings. - correct answer
✔✔Product-service bundling
