RSM100: Chapter 7-Managing and Leading
Organizations Exam Questions and Answers
with Verified Solutions | Latest Updated 2026
Meaning of management The process of achieving organizational
goals
through people and other resources
Meaning of effective Doing what you are told - your role within
the
resources given but using them well (not
wasting or
etc)
Meaning of efficient Doing your role wit
, Productivity Matrix High Goal Attainment and High Resource
Utilization
- effective but not efficient as resources
are wasted
but goals are achieved
High Goal Attainment and Good Resource
Utilization
- effective and efficient
- goals achieved, no wasted resources,
high
productivity
Low Goal Attainment and Poor Resource
Utilization
- ineffective and inefficient
- goals not achieved and resources wasted
Low Goal Attainment and Good Resource
Utilization
- efficient but not effective
- no wasted resources but goals not
achieved
What processes are included in CLOP
the - Controlling
Management Process? - Leading
- Organizing
- Planning
What is controlling? Measuring an organization's performance
against
its goals and taking action to ensure
desired results
- Example: having a specific marking guide
Organizations Exam Questions and Answers
with Verified Solutions | Latest Updated 2026
Meaning of management The process of achieving organizational
goals
through people and other resources
Meaning of effective Doing what you are told - your role within
the
resources given but using them well (not
wasting or
etc)
Meaning of efficient Doing your role wit
, Productivity Matrix High Goal Attainment and High Resource
Utilization
- effective but not efficient as resources
are wasted
but goals are achieved
High Goal Attainment and Good Resource
Utilization
- effective and efficient
- goals achieved, no wasted resources,
high
productivity
Low Goal Attainment and Poor Resource
Utilization
- ineffective and inefficient
- goals not achieved and resources wasted
Low Goal Attainment and Good Resource
Utilization
- efficient but not effective
- no wasted resources but goals not
achieved
What processes are included in CLOP
the - Controlling
Management Process? - Leading
- Organizing
- Planning
What is controlling? Measuring an organization's performance
against
its goals and taking action to ensure
desired results
- Example: having a specific marking guide
