CADENCE SCHEGISTRAR FINAL EXAM ACTUAL
QUESTIONS AND ANSWERS SURE A+
✔✔True - ✔✔T/F: The patient is the guarantor for a workers compensation guarantor
account.
✔✔Date of the injury followed by Workers Comp (or TPL, if appropriate) - ✔✔What is
the naming convention for a Claim Information Record?
✔✔False - ✔✔T/F: When using a generic coverage, you do not have to manually enter
a claim address.
✔✔The appointment will be listed with a status of "Completed" on the DAR - ✔✔How do
we know that an appointment has successfully been Checked Out?
✔✔After Visit Summary - Printed at checkout and given to the patient, Gives patient
instructions, Gives patient MyChart explanation and access code - ✔✔What is an AVS?
✔✔False - ✔✔T/F: When you click Check Out, you can go directly to the Make
Appointment screen.
✔✔When the nightly end-of-day batch process runs 3 days from the day of service -
✔✔At what point do changes on the End-Of-Day Status List officially go into effect?
, ✔✔False - ✔✔T/F: Users must always make end-of-day status changes on the same
day of the appointment.
✔✔Appointment Status, Appointment Provider, Appointment Department, Visit Type -
✔✔What 4 pieces of information regarding an appointment can you change using the
End-Of-Day Status List?
✔✔Highlight the patient on the DAR - Right-click and select EOD - Remove that status -
Patient now shows as Arrived on the DAR - ✔✔How do you change the Left without
Being Seen status when a patient returns and wants to be seen?
✔✔The type of block is indicated in the Name column on the schedule - ✔✔When
looking at a provider's schedule, how do you know the time has been blocked?
✔✔Department Appointment Report - List of patients with appointments in specific
department(s) for a certain day - ✔✔What is the DAR?
✔✔True - ✔✔T/F: To schedule a Walk in Appointment the patient is at the clinic.
✔✔Recurring - ✔✔On the Appointment Desk, an R indicates the appointment is what
type?
✔✔False - ✔✔T/F: Sequential appointments have to be scheduled with the same
provider or resource.
✔✔The Follow Up report allows you to track and process incomplete appointments -
✔✔What is the purpose of the Follow Up report?
✔✔Canceled appointment: appointment was canceled by the patient in advance; No-
show: patient did not call in advance and did not show up to the appointment - ✔✔How
is a canceled appointment different from a no-show appointment?
✔✔Yes, a discrete reason is required for reporting purposes - ✔✔Do you have to enter
a removal reason when removing an appointment from the Follow up report? Why or
why not?
✔✔Transcribe Orders - ✔✔Which button do you click to begin transcribing orders?
✔✔Diagnosis (associate the diagnosis to the procedure) - ✔✔What do you need to
associate with the order to successfully complete the transcription of paper orders?
QUESTIONS AND ANSWERS SURE A+
✔✔True - ✔✔T/F: The patient is the guarantor for a workers compensation guarantor
account.
✔✔Date of the injury followed by Workers Comp (or TPL, if appropriate) - ✔✔What is
the naming convention for a Claim Information Record?
✔✔False - ✔✔T/F: When using a generic coverage, you do not have to manually enter
a claim address.
✔✔The appointment will be listed with a status of "Completed" on the DAR - ✔✔How do
we know that an appointment has successfully been Checked Out?
✔✔After Visit Summary - Printed at checkout and given to the patient, Gives patient
instructions, Gives patient MyChart explanation and access code - ✔✔What is an AVS?
✔✔False - ✔✔T/F: When you click Check Out, you can go directly to the Make
Appointment screen.
✔✔When the nightly end-of-day batch process runs 3 days from the day of service -
✔✔At what point do changes on the End-Of-Day Status List officially go into effect?
, ✔✔False - ✔✔T/F: Users must always make end-of-day status changes on the same
day of the appointment.
✔✔Appointment Status, Appointment Provider, Appointment Department, Visit Type -
✔✔What 4 pieces of information regarding an appointment can you change using the
End-Of-Day Status List?
✔✔Highlight the patient on the DAR - Right-click and select EOD - Remove that status -
Patient now shows as Arrived on the DAR - ✔✔How do you change the Left without
Being Seen status when a patient returns and wants to be seen?
✔✔The type of block is indicated in the Name column on the schedule - ✔✔When
looking at a provider's schedule, how do you know the time has been blocked?
✔✔Department Appointment Report - List of patients with appointments in specific
department(s) for a certain day - ✔✔What is the DAR?
✔✔True - ✔✔T/F: To schedule a Walk in Appointment the patient is at the clinic.
✔✔Recurring - ✔✔On the Appointment Desk, an R indicates the appointment is what
type?
✔✔False - ✔✔T/F: Sequential appointments have to be scheduled with the same
provider or resource.
✔✔The Follow Up report allows you to track and process incomplete appointments -
✔✔What is the purpose of the Follow Up report?
✔✔Canceled appointment: appointment was canceled by the patient in advance; No-
show: patient did not call in advance and did not show up to the appointment - ✔✔How
is a canceled appointment different from a no-show appointment?
✔✔Yes, a discrete reason is required for reporting purposes - ✔✔Do you have to enter
a removal reason when removing an appointment from the Follow up report? Why or
why not?
✔✔Transcribe Orders - ✔✔Which button do you click to begin transcribing orders?
✔✔Diagnosis (associate the diagnosis to the procedure) - ✔✔What do you need to
associate with the order to successfully complete the transcription of paper orders?
